Holy Family Hospital Bandra: Plan the Right Patient Route
Holy Family Hospital is a 268-bed multi-specialty hospital on St Andrew’s Road, Bandra West, Mumbai 400050. The hospital is run by a charitable trust associated with the Ursuline Sisters of Mary Immaculate and is not a government hospital.
This guide helps you find the correct contact, check a doctor’s OPD timing, book an appointment, use the 24×7 emergency route, prepare for admission or cashless insurance, and confirm current room charges before travelling.
Fast answer: Holy Family Multispeciality Hospital Bandra
Official hospital name: Holy Family Hospital, Mumbai. The hospital describes itself as a multi-specialty institution; patients commonly search for it as “Holy Family Multispeciality Hospital Bandra.”
Address: Holy Family Hospital, St Andrew’s Road, Bandra West, Mumbai – 400050, Maharashtra, India.
Boardline: 022-62670555. The hospital website also displays 022-62670366 with its Bandra West address and general contact information.
24×7 emergency: 022-62670370. The hospital’s current emergency information describes the Emergency Department as operating around the clock.
Appointment: use the hospital’s online appointment page to select a specialty, doctor and preferred date. Doctor OPD days and times should be checked separately on the live OPD schedule.
What type of hospital is Holy Family Hospital Bandra?
Holy Family Hospital is a trust-run, non-government multi-specialty hospital in Bandra West. Its own history says the hospital began as a 10-bed nursing home in 1942 and now operates as a 268-bed institution.
Trust-run hospital
The hospital states that The Bandra Holy Family Hospital Society is the charitable trust associated with running the hospital and its institutions.
Ursuline Sisters
Holy Family Hospital identifies itself as an institution of the Ursuline Sisters of Mary Immaculate, which has administered the hospital since 1978.
Multi-specialty facility
The current hospital site describes a 268-bed facility with medical, surgical, critical-care, diagnostic and specialty services.
Holy Family Hospital Bandra address and contact numbers
How to book an appointment at Holy Family Hospital Bandra
The hospital provides an online appointment page where patients can enter their details, choose a specialty and select a doctor. The online form asks for a preferred date, but the doctor’s actual clinic day and time should still be checked on the OPD schedule.
Decide whether the visit is for cardiology, neurology, orthopaedics, gastroenterology, obstetrics and gynaecology, paediatrics, urology or another listed specialty.
Search the hospital’s current schedule by specialty or doctor. Clinic days and time blocks vary, and some services are appointment-only.
Open the hospital’s appointment page, enter the patient’s contact information, select the specialty and doctor, and choose the preferred date.
Save any confirmation message, reference, email or instructions you receive. If confirmation is unclear, call the hospital before travelling.
Take previous prescriptions, investigations, discharge summaries, imaging and a current medicine list so the consultant can understand the patient’s history.
On arrival, confirm the registration desk, OPD floor and consultation room instead of waiting in an unrelated queue.
Holy Family Hospital OPD schedule: what patients should know
The hospital does not use one single OPD time for every consultant. Its current OPD schedule lists individual doctors under their specialties with specific days and time blocks, commonly ranging across morning and afternoon sessions.
Search by specialty
If you do not know the doctor’s name, start with the medical specialty and then review the consultants listed for that service.
Check the exact day
A doctor may attend only on selected weekdays. Do not assume that a consultant is available every day because the hospital itself is open.
Confirm before a long trip
Schedules can change because of surgery, leave or emergencies. Reconfirm if you are travelling from outside Mumbai or bringing a medically fragile patient.
Major departments and specialties at Holy Family Hospital
The hospital currently lists a broad range of medical and surgical specialties. Use this as a navigation guide rather than a diagnosis tool.
| Patient need | Department to ask about | Planning note |
|---|---|---|
| Heart or cardiac care | Cardiac Care / Cardiology | Check whether you need routine cardiology OPD, diagnostics or urgent emergency care. |
| Brain, nerve or stroke follow-up | Neurology / Interventional Neurology / Neurosurgery | For sudden stroke symptoms, use emergency rather than a routine appointment. |
| Bone, joint or injury follow-up | Orthopaedics | Carry X-rays, CT/MRI films or reports if already done. |
| Kidney problems | Nephrology | Carry recent renal-function reports, prescriptions and dialysis records where relevant. |
| Digestive or liver-related evaluation | Gastroenterology / Surgical Gastroenterology | Ask whether fasting or previous imaging is required. |
| Pregnancy or women’s health | Obstetrics & Gynaecology | Carry antenatal records, sonography reports and current prescriptions. |
| Child consultation | Paediatrics | Bring vaccination record, weight history and earlier prescriptions when available. |
| Cancer care | Medical / Surgical Oncology | Carry biopsy reports, histopathology, imaging and prior treatment summaries. |
| Urinary or prostate concerns | Urology | Carry urine reports, ultrasound/CT and earlier prescriptions if available. |
| Breathing or lung concerns | Chest Medicine / Respiratory Medicine | If breathing is severely compromised, use emergency instead of routine OPD. |
Other hospital-listed specialties include endocrinology and diabetes, dermatology, ENT, ophthalmology, rheumatology, haematology, psychiatry, psychology, pain management, plastic and reconstructive surgery, general medicine, general and laparoscopic surgery, vascular surgery, paediatric surgery and emergency medicine.
Check the hospital’s current specialty directory before booking if the department name is important to your visit.
Holy Family Hospital Bandra emergency service
The hospital lists a 24×7 Emergency Department and emergency number 022-62670370. Its emergency service describes triage and rapid response for critical medical and trauma presentations.
Go to emergency for urgent conditions
- Severe chest pain or suspected heart attack
- Sudden weakness, speech difficulty or suspected stroke
- Major accident or serious injury
- Heavy or uncontrolled bleeding
- Severe breathing difficulty
- Loss of consciousness or seizure
- Severe allergic reaction
- Any rapidly worsening or life-threatening condition
Do not confuse emergency with OPD
Routine OPD is for planned consultation. Emergency care is intended for urgent conditions and does not require waiting for a normal outpatient slot.
Emergency: 022-62670370
Diagnostics, blood bank and 24×7 pharmacy
Holy Family Hospital lists in-house imaging, laboratory, blood-bank and pharmacy services. Availability of a specific investigation still depends on the test, clinical indication and appointment requirements.
Imaging
The hospital lists X-ray, ultrasound, CT, MRI, mammography, bone densitometry and related imaging services.
Laboratory
Pathology and microbiology services are listed along with clinical laboratory testing. Some specialised tests may be outsourced.
Pharmacy
The current hospital pharmacy page states that the hospital pharmacy operates 24×7 for inpatients and outpatients.
Check current imaging and laboratory services or verify the hospital pharmacy service.
Cashless insurance and TPA process at Holy Family Hospital
The hospital has an Insurance & TPA process for planned and emergency admissions. Cashless treatment is not guaranteed simply because an insurer or TPA is associated with the hospital; approval depends on your exact policy, coverage, room entitlement, treatment and insurer authorization.
| Situation | Hospital guidance | What to prepare |
|---|---|---|
| Planned cashless admission | Submit preauthorization at least 4 days before the scheduled admission. | Insurance card, admission note, consultation papers, investigations and completed preauthorization form. |
| TPA submission timing | The hospital lists 9:00 AM–2:00 PM, Monday to Saturday, for planned preauthorization submission. | Go early enough for document review and corrections. |
| Emergency admission | Treatment begins without waiting for the cashless process; the hospital says cashless formalities should be initiated within 24 hours. | Insurance details, ID, reports and any MLC/FIR copy where applicable. |
| Room eligibility | Room entitlement should be confirmed with the insurance company or agent. | Ask about sub-limits, co-pay and non-payable items before admission. |
| Final discharge approval | Final authorization can take time and may include insurer queries. | Allow extra time at discharge and keep the insured person’s contact details available. |
Check the current Holy Family Hospital Insurance & TPA process.
Holy Family Hospital room tariff and admission deposits
The hospital publishes bed charges and admission deposits online. These are hospital tariff figures, not a complete treatment estimate. Doctor fees, surgery, medicines, implants, investigations and other services may be billed separately.
| Room / unit | Published bed charge | Published deposit |
|---|---|---|
| Suite | ₹17,500 | ₹1,25,000 |
| Deluxe Premium | ₹9,900 | ₹1,00,000 |
| Private AC Plus | ₹7,900 | ₹80,000 |
| Private AC | ₹7,100 | ₹80,000 |
| Semi Private AC | ₹3,750 | ₹50,000 |
| Cubicle AC | ₹2,500 | ₹35,000 |
| Semi Private Non-AC | ₹2,400 | ₹35,000 |
| Cubicle Non-AC | ₹1,500 | ₹30,000 |
| General | ₹950 | ₹25,000 |
| ICU / ICCU / SICU / ICCU+ | ₹9,800 | ₹1,25,000 |
| HDU | ₹7,000 | ₹50,000 |
| NICU / PICU | ₹7,000 | ₹75,000 |
| Day Care up to 4 hours | ₹2,000 | Not listed |
| Day Care above 4 hours | ₹3,000 | Not listed |
Holy Family Hospital admission process
The current hospital admission guide explains that planned admission begins with an admission note from the treating consultant, OPD doctor or emergency medical officer. Bed availability and the preferred room category are checked before admission is completed.
Planned patients need the consultant/OPD admission advice. Emergency patients may be admitted through the emergency medical route.
Room choice depends on availability. If the preferred category is unavailable, the patient may need to choose another category.
The hospital checks existing details to avoid duplicate registration. A new hospital ID is generated for a new patient.
The hospital lists government ID such as Aadhaar for Indian patients. Foreign nationals should carry passport, visa/OCI documentation and photograph.
The Financial Counsellor explains the estimated treatment or surgery cost, and the required deposit is collected according to hospital policy.
An IP number is generated, admission/consent paperwork is completed and the patient is transferred to the assigned ward.
Documents to carry to Holy Family Hospital Bandra
For OPD consultation
- Appointment confirmation or booking reference
- Patient photo ID and active mobile number
- Previous prescriptions and discharge summaries
- Recent laboratory reports
- X-ray, CT, MRI or other imaging reports/films
- Current medicines and allergy details
- Referral letter if a doctor has referred the patient
For admission or cashless insurance
- Consultant’s admission note
- Government ID proof
- Insurance card and policy/TPA details
- Preauthorization form for planned cashless admission
- Relevant consultation and investigation papers
- Photo ID/address proof of patient and primary insured
- Passport-size photograph where required
- MLC/FIR copy when applicable to an emergency insurance case
How to reach Holy Family Hospital Bandra West
For a routine visit
Tell the driver “Holy Family Hospital, St Andrew’s Road, Bandra West.” Keep enough buffer for Bandra traffic and hospital registration.
For an emergency
Call the hospital emergency number while arranging transport if appropriate. Do not spend time locating a routine OPD counter first.
NABH accreditation: current 2026 status to note
Holy Family Hospital has NABH hospital accreditation under certificate number H-2010-0060. The NABH scope document currently available lists the Bandra West hospital and states a validity period from 1 December 2022 through 26 October 2026.
The listed NABH scope includes clinical, diagnostic, laboratory, pharmacy, blood-transfusion, allied-health and ambulance services. Accreditation should not be interpreted as a guarantee of a particular treatment outcome.
Practical checklist for outstation patients
A patient travelling to Bandra from another district or state should confirm more than the hospital address. Doctor availability, admission need and financial paperwork can change the entire visit plan.
Confirm the consultant
Check that the doctor is seeing patients on your travel date and ask whether the consultation needs prior booking.
Bring complete records
Carry reports, scans, prescriptions, pathology material information and treatment summaries instead of depending on verbal history alone.
Start insurance early
If planned admission is likely, begin preauthorization before travel rather than waiting until the admission date.
Verify these details before your visit
Doctor schedule
Check the consultant’s current day and time instead of relying on an old screenshot or directory listing.
Appointment
Use the hospital’s own booking form for specialty, doctor and preferred appointment date.
Current tariff
Room charges and deposits can change. Recheck the tariff before planned admission.
Insurance process
Review preauthorization documents and deadlines before planned cashless admission.
Admission
Confirm bed availability, deposit, ID requirements and visitor-pass rules.
Accreditation
Because the current certificate period ends in October 2026, recheck the NABH directory when status matters.
Holy Family Hospital Bandra FAQs
What is the address of Holy Family Hospital Bandra?
Holy Family Hospital is at St Andrew’s Road, Bandra West, Mumbai – 400050, Maharashtra, India.
What is the Holy Family Hospital Bandra contact number?
The hospital’s current appointment and admission pages list boardline 022-62670555. The hospital website also displays 022-62670366 with its general Bandra West contact information.
What is the Holy Family Hospital emergency number?
The hospital lists 022-62670370 as its 24×7 emergency number.
How can I book an appointment at Holy Family Hospital Bandra?
Use the official online appointment page to enter patient details, choose a specialty and doctor, and select a preferred date. Check the live OPD schedule separately for the doctor’s current clinic days and timings.
What is the Holy Family Hospital OPD timing?
There is no single timing for every consultant. The hospital publishes specialty-wise and doctor-wise OPD days and time blocks. Check the live OPD schedule before travelling.
Is Holy Family Hospital Bandra government or private?
It is not a government hospital. The hospital identifies itself as a multi-specialty institution associated with the Ursuline Sisters of Mary Immaculate and says a charitable trust, The Bandra Holy Family Hospital Society, runs the hospital and related institutions.
Does Holy Family Hospital have a 24-hour emergency department?
Yes. The hospital currently describes its Emergency Department as operating 24×7. For serious or life-threatening symptoms, use emergency rather than waiting for routine OPD.
Does Holy Family Hospital have a 24×7 pharmacy?
Yes. The current hospital pharmacy page states that its pharmacy operates 24×7 for both inpatients and outpatients.
Does Holy Family Hospital accept cashless insurance?
The hospital has an Insurance & TPA process for cashless hospitalization. Approval depends on the patient’s insurer, policy, treatment, room entitlement and preauthorization; cashless eligibility should be confirmed for the exact policy before admission.
When should planned cashless preauthorization be submitted?
The hospital currently asks planned-admission patients to submit preauthorization at least four days before admission and lists submission timing as 9:00 AM to 2:00 PM, Monday to Saturday.
What documents are required for admission?
The hospital lists an admission note, patient registration details, government ID and admission forms. Foreign nationals should carry passport, visa or OCI documentation and a photograph. Insurance patients need additional TPA and policy documents.
Is Holy Family Hospital NABH accredited?
Yes, the current NABH scope document lists Holy Family Hospital, St Andrew’s Road, Bandra West, under certificate H-2010-0060 with the stated accreditation period ending 26 October 2026. Check the NABH directory for status after that date.
Before you leave for Holy Family Hospital
For routine care, confirm the doctor’s OPD timing and appointment first. For planned admission, check the bed category, treatment estimate and insurance authorization before travelling. Carry photo ID, previous medical records, imaging and current medicines.
For serious symptoms or an accident, do not wait for a normal OPD slot. Use the 24×7 emergency route at 022-62670370.
Information reviewed for October 2026. Doctor schedules, tariffs, insurance approvals, room availability and accreditation status can change; reconfirm time-sensitive details directly before travel.