Medanta Hospital Gurgaon Contact Number, Address & Appointment Guide for Patients
If you searched for medanta hospital gurgaon contact number, the main official contact for Medanta – The Medicity, Gurugram is +91-880-000-1068. For emergency and ambulance help, Medanta lists 1068.
This independent guide explains the correct Sector 38 address, appointment routes, emergency flow, OPD preparation, diagnostics, insurance questions, visitor rules, international-patient help and official source links before you call or visit.
Fast answer: Medanta Hospital Gurgaon contact number
Appointment and enquiry: +91-880-000-1068.
Emergency and ambulance: 1068.
Email: info@medanta.org.
Address: Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
Online appointment: use Medanta’s official patient platform or app and choose Gurugram, speciality, doctor, date and consultation mode.
This is an independent patient-navigation page, not the official Medanta website. Reconfirm appointment, doctor availability, fee, insurance and emergency instructions directly with Medanta before travel.
Phone numbers, address and first-call checklist
Before calling
Keep patient name, age, mobile number, preferred speciality, previous UHID if any, and main concern ready.
Ask clearly
Ask doctor availability, consultation mode, OPD slot, fee, reporting counter and whether reports or fasting are needed.
After booking
Save SMS/app confirmation, appointment ID, payment receipt and cancellation/refund instruction.
Medanta Gurgaon hospital type and patient-use status
Medanta – The Medicity, Gurugram is a large private multi-speciality hospital campus in Sector 38, Gurugram. It is not a normal government OPD hospital, so patients should confirm consultation fee, insurance approval, package estimate and deposit rules before planned treatment.
Facility type
Private/corporate multi-speciality hospital. Do not assume government rates, CGHS, PM-JAY or employer panel unless your exact eligibility is confirmed.
Exact branch
This guide is for Medanta – The Medicity, Sector 38, Gurugram, not Medanta Lucknow, Patna, Indore, Ranchi, Noida or Mediclinic branches.
Scale
The official Gurugram page highlights 30+ medical specialities, 900+ doctors, 40 operation theatres, 1,391 operational beds and 270+ ICU beds.
How to book Medanta Gurgaon appointment
Medanta appointments can be booked through the official online patient platform, Medanta app, doctor listing pages, phone helpline or in-person hospital support. For first-time patients, ask whether a UHID/patient ID will be created before the visit.
| Need | Best route | What to confirm |
|---|---|---|
| In-hospital OPD appointment | Call +91-880-000-1068 or use care.medanta.org / Medanta app | Doctor, speciality, Gurugram location, slot, fee, reporting counter and cancellation rule. |
| Video consultation | Use online platform/app where available | Whether your selected doctor offers video consultation and whether reports can be uploaded. |
| Second opinion | Use Medanta second-opinion service | Which reports, scans, discharge summaries or biopsy documents are required. |
| Diagnostic test | Central appointment desk or treating doctor advice | Test preparation, fasting, reporting time, price, report access and whether prescription is needed. |
| Planned admission or surgery | Doctor advice + admission/billing/insurance desk | Estimate, bed category, deposit, insurer approval and documents required. |
| Emergency | Call 1068 | Patient location, symptoms, breathing status, consciousness and nearest landmark. |
Medanta has multiple hospitals and mediclinics. Select Medanta – The Medicity, Gurugram / Sector 38.
If you do not know the doctor name, choose the relevant speciality such as cardiac care, cancer care, neurosciences, gastrosciences, renal care, orthopaedics, pediatrics or emergency.
Check whether the doctor is available for in-hospital consultation, video consultation or follow-up route.
Ask whether ID, previous reports, scans, prescription, referral, insurance card or pre-authorisation papers are needed.
Keep appointment SMS, app booking, payment receipt, cancellation instructions and reporting counter information.
OPD visit steps for new and returning patients
Treat your Medanta OPD visit as a process: booking, reaching the correct desk, registration, billing, consultation, tests if advised, report access and follow-up. This is especially important for outstation patients and elderly attendants.
| Stage | What to do | Why it helps |
|---|---|---|
| Before leaving home | Confirm slot, doctor, branch, consultation mode and whether fasting is required. | Some OPD visits lead to lab or radiology tests, so preparation can save repeat travel. |
| At hospital arrival | Go to OPD/registration desk with appointment SMS or app details. | Large hospitals have separate desks for OPD, diagnostics, billing, admission and emergency. |
| During consultation | Show old reports, medicines, allergies, implants, surgeries and discharge papers. | Doctors can assess better when the full history is available. |
| If tests are advised | Ask where to pay, where to give sample, when reports come and whether portal access is available. | Medanta help information says lab and radiology reports can be accessed through the online patient portal. |
| After visit | Book follow-up only after checking report timing and doctor instruction. | Follow-up should match the doctor’s advice and report availability. |
Carry for OPD
- Appointment SMS, app booking or appointment ID.
- Photo ID and active mobile number.
- UHID or patient ID if already registered.
- Previous prescriptions and discharge summaries.
- Blood reports, imaging reports, scans or films/CD where available.
- Current medicine list and allergy history.
- Insurance card/TPA card if admission may be needed.
Ask at appointment desk
- Is the doctor physically available at Gurugram on this date?
- What is the exact reporting counter or floor?
- Is consultation in-person, video or follow-up?
- Is payment required before consultation?
- Will tests need fasting or prior booking?
- Can reports be viewed in patient portal?
- What is the cancellation or reschedule process?
Doctors, departments and treatment areas to ask for
Medanta Gurugram lists major super-speciality areas. Use this table only for navigation. It does not diagnose the patient or decide treatment.
| Patient need | Department / speciality to ask about | Helpful preparation |
|---|---|---|
| Chest pain, heart attack risk, bypass, valves | Cardiac Care / Cardiac Surgery / Interventional Cardiology / Electrophysiology | Carry ECG, ECHO, TMT, angiography, discharge summary and medicine list. |
| Cancer diagnosis or treatment planning | Cancer Care / Medical Oncology / Surgical Oncology / Radiation Oncology / Hemato Oncology | Carry biopsy, PET-CT/CT/MRI, histopathology, chemotherapy records and outside opinion. |
| Stroke, seizures, Parkinson’s, brain/spine surgery | Neurosciences / Neurology / Neurosurgery | Carry MRI/CT films, EEG, medicine list and previous neurologist notes. |
| Liver, pancreas, stomach, bowel, transplant | Gastrosciences / GI Surgery / Liver Transplant / Hepatology | Carry LFT, viral markers, endoscopy, colonoscopy, scans and transplant-related papers. |
| Kidney failure, dialysis, urinary problems | Renal Care / Nephrology / Urology / Kidney Transplant | Carry creatinine, urine report, dialysis sheet, ultrasound and transplant workup if any. |
| Joint replacement, spine, fracture, sports injury | Orthopaedics / Spine / Joint Replacement / Sports Medicine | Carry X-ray, MRI, implant details, surgery notes and physiotherapy records. |
| Pregnancy, fetal medicine, gynae concerns | Obstetrics & Gynaecology / Fetal Medicine / GynaeOncology | Carry ultrasound, blood reports, LMP date, pregnancy file and prior surgery history. |
| Child health or pediatric emergency | General Paediatrics / Critical Care Paediatrics / Pediatric specialities | Carry vaccination record, fever chart, medicines and previous hospital papers. |
Use the official Medanta doctor listing to confirm doctor profile, speciality, location and availability before booking.
Emergency 1068, ambulance and when not to wait for OPD
Medanta lists 1068 for emergency and ambulance services. The ambulance flow asks callers to share patient condition and location so the nearest suitable ambulance can be dispatched.
Emergency number
Call 1068 for Medanta emergency and ambulance help. Keep the phone active for arrival updates or instructions.
What to share
Share patient age, symptoms, location, breathing status, consciousness, bleeding and nearest landmark.
Do not delay
Do not wait for an OPD slot for chest pain, stroke symptoms, major trauma, unconsciousness or severe breathlessness.
Diagnostics, health checkups and report access
Medanta help information describes laboratory tests, radiology, imaging and specialised diagnostic procedures. For any test, confirm preparation, price, report timing and whether a doctor’s prescription is required.
| Service | Useful official detail | Patient action |
|---|---|---|
| Lab tests | Routine blood work, biochemistry, hematology, microbiology and specialised tests are mentioned. | Ask fasting requirement, sample timing, price and report access. |
| Radiology and imaging | X-rays, MRI, CT, ultrasound and interventional radiology are mentioned. | Ask appointment time, contrast requirement, allergy/creatinine checks and report timing. |
| Online reports | Medanta says lab and radiology results can be accessed through the secure online patient portal. | Ask how to log in and whether reports will be available before follow-up. |
| Health checkups | Medanta publishes preventive health-check packages online. | Compare inclusions, fasting rules, consultation count and final price before booking. |
Insurance, cashless approval and admission estimate
Medanta has insurance and billing support, but cashless treatment depends on your insurer, TPA, policy terms, room eligibility, procedure approval and documents. Do not treat a hospital logo on an insurer page as final approval.
| Payment need | What to do | Documents to keep ready |
|---|---|---|
| Private insurance / TPA | Call Medanta and your insurer/TPA to confirm cashless eligibility, package approval and exclusions. | Policy card, TPA card, ID, doctor advice, reports and previous discharge summary. |
| Corporate panel | Confirm whether your employer/company panel is active at Medanta Gurugram. | Employee ID, approval letter, company health card and HR/TPA contact. |
| Planned surgery estimate | Request a treatment estimate from billing/international/patient support using diagnosis and procedure details. | Diagnosis, doctor advice, scans, lab reports and current health status. |
| Admission deposit | Ask billing desk whether deposit or pre-payment is needed for planned procedure. | ID, admission advice, insurance approval and payment method. |
| Refund or cancellation | Use app/call centre for eligible online bookings or billing desk for offline/payment-desk issues. | Appointment ID, invoice, payment proof and patient ID. |
CGHS, PM-JAY and government scheme verification
Medanta Gurugram is a private hospital, so government scheme use must be verified carefully for the exact branch, exact speciality, exact date and exact beneficiary category. Do not assume CGHS, PM-JAY, employer panel or state scheme eligibility from an old list.
| Scheme question | Safe action | Why it matters |
|---|---|---|
| CGHS | Check the latest official CGHS Delhi/NCR list or CGHS/NABH status and call Medanta insurance desk. | Empanelment can be branch-specific, speciality-specific, rate-specific and validity-specific. |
| PM-JAY / Ayushman Bharat | Use official NHA/PM-JAY hospital search and Haryana Ayushman Bharat resources before admission. | A beneficiary card does not guarantee every hospital or package is available for every case. |
| Employer / PSU / state panel | Ask employer HR/TPA and Medanta billing desk for current panel status and approval route. | Panel rules may differ for OPD, emergency, admission, surgery and diagnostics. |
| Emergency under scheme | Call 1068 for emergency first, then complete scheme/insurance formalities as guided. | Emergency safety should not be delayed by paperwork confusion. |
Visitor hours, parking, rooms and patient-help details
Medanta help-desk information gives practical rules for visitors and admitted patients. Ward, ICU, infection-control and patient-condition rules can be stricter, so confirm with the ward desk on the day of visit.
| Need | Medanta help detail | Practical advice |
|---|---|---|
| Visiting hours | 5:00 PM to 7:00 PM, seven days a week. | ICU, critical care and special wards may differ. Confirm before travel. |
| Prohibited items | Outside eatables, flowers, electrical appliances, combustible items, valuables, smoking/intoxicants and private arms/security are prohibited. | Carry only essentials and avoid bringing valuables into patient areas. |
| Children | Children below 12 years are not allowed in in-patient areas. | Arrange childcare before visiting an admitted patient. |
| Parking | Visitor parking facilities are mentioned. | Keep extra time for Gurugram traffic, hospital entry, parking and walking to the right desk. |
| Rooms | Private, semi-private and deluxe suites are mentioned. | Ask insurance/TPA whether your room category is covered before admission. |
| Outstation stay | Nearby hotels/guesthouses may be suggested for visitors. | Ask patient services for lodging options, but book directly and verify distance. |
International patients and travel planning
International patients should use Medanta’s official international patient services for estimate, remote consultation, travel coordination, interpreter request and admission planning. Do not trust social-media agents asking for direct payment into personal accounts.
Carry these
Passport, valid visa, medical records, referral documents, latest reports, scans and current treatment summary.
Ask estimate
Request an official estimate before travel for planned surgery, cancer care, transplant, ICU or long admission.
Interpreter
Ask in advance if you need interpreter support, airport transfer, visa letter or attendant-stay guidance.
Map to Medanta Hospital Gurgaon, Sector 38
Address for maps: Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
Official source links used
Medanta Hospital Gurgaon contact number FAQs
What is Medanta Hospital Gurgaon contact number?
The main official contact number for Medanta – The Medicity, Gurugram is +91-880-000-1068.
What is Medanta Gurgaon emergency number?
For Medanta emergency and ambulance help, call 1068. Share patient details, symptoms, location and nearest landmark.
Where is Medanta Hospital Gurgaon located?
Medanta – The Medicity is located at CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
How can I book Medanta Gurgaon appointment?
You can book through Medanta’s official patient platform, Medanta app, doctor listing pages, phone helpline +91-880-000-1068, or by visiting the hospital support desk.
Can I book Medanta video consultation?
Yes, Medanta offers virtual consultation options through its online platform where available for the selected doctor and speciality.
Is Medanta Gurgaon a government hospital?
No. Medanta – The Medicity, Gurugram is a private multi-speciality hospital. Government schemes or panels must be verified separately for the exact branch and patient category.
Does Medanta Gurgaon accept insurance?
Medanta has insurance and billing support, but cashless approval depends on your insurer, TPA, policy, procedure, room category and pre-authorisation. Confirm with both hospital and insurer before admission.
Does Medanta Gurgaon accept CGHS or PM-JAY?
Do not assume. Check the latest official CGHS or NHA/PM-JAY hospital search and confirm directly with Medanta before admission or planned treatment.
What documents should I carry for Medanta OPD?
Carry appointment details, photo ID, UHID if available, old prescriptions, reports, scans, discharge summary, current medicine list and insurance documents if admission may be needed.
What are Medanta Gurugram visiting hours?
Medanta help-desk information states visiting hours are 5:00 PM to 7:00 PM, seven days a week. ICU, ward or infection-control rules may differ.
Is parking available at Medanta Gurgaon?
Medanta help information mentions visitor parking facilities. Keep extra time for Gurugram traffic, hospital entry, parking and walking to the correct department.
Can I access Medanta lab or radiology reports online?
Medanta help information says lab and radiology reports can be accessed through the secure online patient portal.
How can I cancel or reschedule a Medanta appointment?
For eligible app/web bookings, use the Medanta Patient App or call centre. For offline or billing-desk bookings, contact the billing desk or call centre. Refund rules depend on invoice and service status.
What should international patients carry for Medanta admission?
International patients should carry passport, valid visa, medical records, referral documents, recent reports, scans and treatment summary. Request estimate and travel support only through official Medanta channels.
Final practical takeaway
For Medanta Hospital Gurgaon contact number, use +91-880-000-1068 for appointment and enquiry. For emergency and ambulance help, call 1068. The hospital address is Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
For routine OPD, book and confirm the doctor, department, slot, reporting counter and fee before travel. For emergency symptoms, use 1068 instead of waiting for an appointment.