Medanta Hospital Gurgaon: Phone, Address & Appointment 2026

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Last checked: 24 June 2026 · Independent patient guide, not the official Medanta website.

Medanta Gurugram OPD Phone, Appointment, Map & Patient Help

If you searched for medanta hospital gurgaon contact number, the main official contact is +91-880-000-1068. For medical emergency and ambulance help, call 1068. Medanta – The Medicity is located on CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.

Patient safety note: For appointment payments, doctor confirmation, organ donation, job offers, discounts, or emergency help, use only Medanta’s official website/app, official contact number, or hospital desk. Do not pay unknown third-party pages or social-media contacts claiming to represent Medanta.
Appointment / Enquiry +91-880-000-1068 Emergency 1068 Email info@medanta.org
Address CH Baktawar Singh Road, Sector 38, Gurugram 122001
Call appointment desk Call emergency 1068 Book appointment Open map section

Phone numbers, address and first-call checklist

Need Official / practical detail What to ask before visiting
Appointment and general enquiry +91-880-000-1068 Doctor availability, OPD slot, consultation mode, fee visibility, reports required, and correct reporting counter.
Emergency and ambulance 1068 Share patient age, symptoms, location, consciousness level, breathing status, and nearest landmark.
Email info@medanta.org Use email for non-urgent documentation, formal queries, and written communication.
Hospital address Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001 Confirm whether you need OPD, emergency, diagnostic, admission, international patient desk, or a specific tower/floor.
Online appointment care.medanta.org / Medanta App Check doctor, speciality, in-hospital or video consultation, available slot, and payment/refund rules.
Before calling Medanta, keep these ready:
  • Patient name, age, mobile number and existing UHID if already registered.
  • Main symptom or diagnosis: heart, cancer, neuro, liver, kidney, ortho, pregnancy, child care, emergency, etc.
  • Preferred doctor name or speciality if you already know it.
  • Whether you need OPD, video consultation, second opinion, diagnostic test, health checkup, admission, insurance, or emergency ambulance.
  • Previous prescriptions, discharge summary, lab/radiology reports, and current medicine list.

Appointment booking, app, cancellation and refund rules

Medanta appointments can be booked through the online patient platform, Medanta app, doctor listing pages, or appointment phone number. For first-time patients, the Medanta eCLINIC app says it can create a UHID, which can help skip the registration queue when visiting for consultation.

Booking need Best action Practical note
In-hospital OPD appointment Use Medanta app / care.medanta.org or call +91-880-000-1068. Choose Gurugram location, speciality, doctor, date and slot carefully.
Video consultation Use the online platform/app and choose video/virtual consultation where available. Good for reports review or follow-up, not for emergency symptoms.
Second opinion Use Medanta’s second-opinion service and upload prescription/reports if required. Useful before major surgery, cancer treatment, transplant, rare disease or complex diagnosis.
Cancellation / refund Use patient app, call centre, or billing desk depending on how the booking/payment was made. Refunds for app/web bookings may take 10–15 days in some cases. OPD counter instant refund is not always available.
Invoice timing Check policy before cancellation. Doctor consultation, radiology, diagnostics and hospital lab invoices may be generated on OPD day at 6:00 AM; EHC package invoice may be generated one day before at 5:00 PM.
Best practical booking question: “Is the doctor physically available at Medanta Gurugram on this date, what is the reporting counter, and should the patient bring reports, fasting sample, referral note or insurance approval?”

OPD visit steps for new and returning patients

Medanta Gurugram is a large tertiary/quaternary hospital. For a smooth OPD visit, treat your appointment as a process: booking, reaching the correct entry, registration/UHID, billing, consultation, tests if advised, report access and follow-up.

Stage What to do Why it helps
Before leaving home Confirm slot, doctor, location, consultation mode and whether the patient needs fasting. Some OPD visits may lead to lab/radiology tests, so preparation saves repeat visits.
At arrival Go to the relevant registration/OPD counter and keep appointment SMS/app details ready. Large hospitals can have different desks for OPD, diagnostics, admission, emergency and international patients.
During consultation Show old reports, medicines, allergies, surgeries, implants and discharge papers. Specialists can make safer decisions when full history is available.
If tests are advised Ask whether lab/radiology reports will appear in patient portal/app and by when. Medanta help-desk information says lab and radiology reports can be accessed through online patient portal.
After visit Book follow-up through patient portal/app or contact OPD for assistance. Follow-up should match the doctor’s advice and report availability.
Documents to carry for OPD:
  • Photo ID, appointment SMS/app booking detail and UHID if available.
  • Previous prescriptions, blood reports, imaging reports, discharge summary and surgical notes.
  • Current medicines list, allergy history, diabetes/BP history and implant/device details if any.
  • Insurance card or company/TPA documents if admission or procedure may be required.

Doctors, departments and treatment areas to ask for

Medanta Gurugram officially highlights 30+ medical specialities, 900+ doctors, 40 operation theatres, 1,391 operational beds and 270+ ICU beds. The official doctor listing for Gurugram includes in-hospital and video consultation options, doctor profiles and specialities.

Patient need Department / speciality to ask for Extra preparation
Chest pain, heart attack risk, bypass, valves, heart transplant Cardiac Care / Cardiac Surgery / Interventional Cardiology / Electrophysiology Carry ECG, ECHO, TMT, angiography, discharge summary and medicine list.
Cancer diagnosis, chemotherapy, surgery, radiation planning Cancer Care / Medical Oncology / Surgical Oncology / Hemato Oncology Carry biopsy, PET-CT/CT/MRI, histopathology, chemo records and outside opinion.
Stroke, seizures, Parkinson’s, brain/spine surgery Neurosciences / Neurology / Neurosurgery Carry MRI/CT films, EEG, medicines and previous neurologist notes.
Liver, pancreas, stomach, bowel, bariatric, transplant Gastrosciences / GI Surgery / Liver Transplant / Hepatology Carry LFT, viral markers, endoscopy, colonoscopy, scans and transplant-related records.
Kidney failure, dialysis, kidney transplant, urinary problems Renal Care / Nephrology / Urology / Kidney Transplant Carry creatinine, urine report, dialysis sheet, ultrasound and transplant workup if any.
Joint replacement, spine, fracture, sports injury Orthopaedics / Spine / Joint Replacement / Sports Medicine Carry X-ray, MRI, previous implants/surgery notes and physiotherapy records.
Pregnancy, fetal medicine, women’s cancer, gynae problems Antenatal Care / Fetal Medicine / Gynaecology / GynaeOncology Carry ultrasound, blood reports, LMP date, pregnancy file and prior surgery history.
Child health, PICU, pediatric emergency General Paediatrics / Critical Care Paediatrics Carry vaccination record, fever chart, medicines and previous hospital papers.

Use the official Medanta Gurugram doctor listing to check doctor profile, speciality, consultation option and availability before visiting.

Emergency 1068, ambulance and when not to wait for OPD

Medanta’s emergency service page gives a simple ambulance flow: call 1068, share patient details and location, the nearest appropriate ambulance is dispatched, and live arrival updates may be provided.

Emergency number Call 1068 for Medanta emergency help and ambulance support.
What to share Patient location, age, symptoms, breathing status, consciousness, bleeding, and nearest landmark.
Do not use OPD booking Chest pain, stroke symptoms, major accident, severe breathlessness, unconsciousness or heavy bleeding need emergency care.
Go urgent: heart attack symptoms, stroke symptoms, trauma, severe burns, poisoning, seizure, sudden weakness, serious pregnancy emergency, major bleeding, severe allergic reaction or breathing difficulty should not wait for online OPD slot.

Health-checkup package prices and diagnostic help

Medanta Gurugram publishes preventive health-checkup packages online. Prices can change, so treat this as a planning guide and confirm the final price at booking.

Package / service Published price or detail Practical note
Medanta Whole Body Package – Men / Women ₹25,000 Gurugram package listing shows 36 lab tests, 162 parameters and 8 consultations for whole body package pages.
Medanta Executive Whole Body Check – Women ₹19,000 Useful for detailed preventive screening; confirm slot and fasting requirement.
Hypertension Check – Advance ₹15,200 Useful for BP/cardiac risk screening; ask whether ECG/ECHO/TMT is included in the selected package.
Diabetes Package – Advanced ₹12,500 Carry previous HbA1c, fasting sugar, kidney and eye check records if available.
Pre-Travel Health Check Advance <50 years ₹9,999 Useful before overseas travel, visa medical planning or long trip health review.
Cardio Predict Package ₹9,300 Good for heart-risk discussion; ask if fasting or prior reports are needed.
Mid Day Total Health Package – Men / Women ₹8,800 Listed as afternoon package; useful for patients who cannot reach early morning.
Comprehensive Care Package ₹8,600 Compare inclusions before booking; package names can look similar.
Diagnostic report access:
  • Medanta help information says lab and radiology reports can be accessed through the secure online patient portal.
  • Routine report turnaround can vary by test, but Medanta says many routine tests are targeted within 24–48 hours.
  • For diagnostic tests, contact the central appointment desk or follow your doctor’s advice for booking.

Insurance, CGHS / PMJAY check and admission estimate

Medanta has an insurance partner network and international-patient estimate request flow, but patients should not assume every insurance, company panel, CGHS, PMJAY, PSU or government scheme is accepted for every treatment. Always confirm with the hospital insurance/help desk before admission.

Payment / support need What to do Documents to keep ready
Private health insurance / TPA Call Medanta and your insurer/TPA to confirm cashless eligibility, room category, procedure package and exclusions. Policy card, TPA card, photo ID, doctor advice, investigation reports and previous discharge summary.
Corporate panel Confirm whether your employer/company has active empanelment for Medanta Gurugram. Employee ID, approval letter, company health card and HR/TPA contact.
CGHS or government panel Check the latest official CGHS empanelled hospital list or call hospital before visit. CGHS card/e-card, referral if required, ID proof, prescription and relevant reports.
PMJAY / Ayushman Bharat Use official PMJAY hospital finder or Haryana Ayushman Bharat list and confirm with Medanta before admission. Ayushman card, Aadhaar-linked details, eligibility proof and all medical papers.
Planned surgery estimate Use Medanta’s estimate request flow or call with diagnosis/procedure details. Diagnosis, doctor advice, procedure name, scans, lab reports and current health status.
International patient estimate International patients can request estimate and support for visa/travel planning through Medanta international patient services. Passport, visa, medical records, referral documents and treatment summary.
Insurance tip: Cashless approval does not always mean every item is covered. Ask about room rent, implants, consumables, medicines, diagnostics, ICU charges, non-medical items, co-pay, exclusions and discharge approval time.

Visitor hours, parking, rooms and patient-help details

Medanta’s help-desk information gives practical details for visitors and admitted patients. These rules can change by ward, ICU, infection-control requirement or patient condition, so confirm at the ward desk for the day of visit.

Need Medanta help-desk detail Practical advice
Visiting hours 5:00 PM to 7:00 PM, seven days a week. ICU/critical care/special wards may have stricter rules. Confirm before travelling.
Visitor restrictions Outside eatables, flowers, electrical appliances, combustible items, jewellery/valuables, smoking/intoxicants and private arms/security are prohibited. Carry only essential items and avoid bringing children or valuables into patient areas.
Children in inpatient areas Children below 12 years are not allowed in in-patient areas. Arrange childcare before hospital visit if you are visiting an admitted patient.
Parking Medanta states visitor parking facilities are available. Because the campus is large and Gurugram traffic can be heavy, keep extra time for entry, parking and walking to the correct counter.
In-patient rooms Private, semi-private and deluxe suites are mentioned. Ask insurance/TPA whether your policy allows the chosen room category.
Family stay Help-desk information says family/friend accommodation options are available within hospital premises; nearby hotels/guesthouses may also be suggested. Ask the admission desk about attendant rules, room category and overnight stay rules.
Payments Cash, credit/debit cards and online transfers are mentioned as payment modes. For large payments/refunds, ask billing desk about NEFT/cheque/card refund process.

International patients, interpreter support and travel planning

Medanta’s international patient help information says virtual consultation can be scheduled before travel, and international patients should carry passport, valid visa, medical records and referral documents for admission. Interpreter support is listed for languages including Russian, Arabic, Burmese, Uzbek, Dari, Pashto and French.

International patient checklist:
  • Send diagnosis summary, latest reports, scans and current treatment plan before travel.
  • Request estimate for planned treatment or surgery.
  • Ask for visa invitation/extension support only through official Medanta international patient services.
  • Confirm airport transfer, attendant stay, payment mode, interpreter requirement and expected length of stay.

Accreditation, hospital scale and trust signals

Medanta Gurugram’s official hospital page states it is a 43-acre campus with 30+ medical specialities, 900+ doctors, 40 operation theatres, 1,391 operational beds, 270+ ICU beds, JCI and NABH accreditation, and NABL accreditation. These are useful trust signals, but patients should still choose a doctor based on the exact speciality, diagnosis, treatment plan and personal clinical need.

Large tertiary hospital Useful for complex cases needing multiple specialities, ICU, surgery, transplant or advanced diagnostics.
Accreditation signals JCI, NABH and NABL are listed by Medanta Gurugram official page.
Doctor-led specialist model Use the doctor listing to check experience, speciality, location and availability.

Sector 38 location map and route tips

Address: Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.

  • Search “Medanta – The Medicity Gurugram” or “Medanta Sector 38 Gurugram” in maps.
  • For emergency, call 1068 before travelling so the emergency team can guide you.
  • For OPD, keep extra time for campus entry, parking, registration, billing and finding the right OPD floor.
  • For elderly or weak patients, drop the patient near the correct entry first, then park the vehicle.
  • Carry water, ID and reports, but avoid prohibited visitor items such as outside food, flowers, valuables or electrical appliances in inpatient areas.

Medanta video for first-time visitor understanding

This video is embedded for user convenience because it shows Medanta’s hospital infrastructure. VideoObject schema is intentionally not added because the exact YouTube upload date could not be verified from accessible public source results; adding an unverified uploadDate can create structured-data errors.

Official source links used for verification

Information checked Source link
Phone, address and contact Medanta official contact page
Gurugram hospital details, beds, doctors, specialities and accreditation Medanta Gurugram hospital page
Doctor listing and appointment options Medanta doctors in Gurugram
Online patient appointment platform Medanta patient platform
Emergency 1068 and ambulance flow Medanta emergency 1068 page
Visitor hours, parking, reports and patient help Medanta help desk
Cancellation, invoice and refund policy Medanta refund and cancellation policy
Health-checkup package prices Medanta Gurugram health checkup page
International patient help International patient help desk
Estimate request Request an estimate

Common questions before calling or visiting

What is Medanta Hospital Gurgaon contact number?

The main official contact number for Medanta – The Medicity, Gurugram is +91-880-000-1068.

What is the emergency number for Medanta Gurugram?

For Medanta emergency and ambulance help, call 1068. Share patient details, symptoms and exact location.

Where is Medanta Hospital Gurgaon located?

Medanta – The Medicity is located at CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.

How can I book an appointment at Medanta Gurgaon?

You can book through care.medanta.org, the Medanta app, doctor listing pages, or by calling +91-880-000-1068.

Can I book a video consultation with Medanta doctors?

Yes. Medanta offers video or virtual consultation options through its online platform/app where available for the selected doctor and speciality.

What documents should I carry for OPD?

Carry photo ID, appointment details, UHID if available, old prescriptions, reports, scans, discharge summaries, current medicines list and insurance documents if admission may be needed.

What are Medanta Gurugram visiting hours?

Medanta help-desk information states visiting hours are 5:00 PM to 7:00 PM, seven days a week. Ward or ICU rules may differ, so confirm before visiting.

Is parking available at Medanta Gurugram?

Medanta help-desk information states visitor parking facilities are available. Keep extra time for campus entry, parking and reaching the correct department.

Which major specialities are available at Medanta Gurugram?

Major areas include cardiac care, cancer care, neurosciences, gastrosciences, orthopaedics, renal care, liver transplant, bone marrow transplant, lung transplant, chest surgery, emergency, pediatrics, gynecology and diagnostics.

How many doctors and beds does Medanta Gurugram have?

Medanta’s official Gurugram page lists 900+ doctors, 1,391 operational beds, 270+ ICU beds, 40 operation theatres and 30+ medical specialities.

Does Medanta Gurgaon accept insurance?

Medanta has an insurance partner network. Patients should call the hospital and their insurer/TPA to confirm cashless eligibility, room category, package approval and exclusions before admission.

Does Medanta Gurgaon accept CGHS or PMJAY?

Do not assume. Check the latest official CGHS or PMJAY hospital finder and confirm directly with Medanta before admission or planned procedure.

How can I cancel or reschedule a Medanta appointment?

Medanta’s refund policy says appointments booked through the app/web can be rescheduled or cancelled through the app or call centre. Refund process depends on invoice status, payment mode and whether service was provided.

Can I access Medanta lab or radiology reports online?

Yes. Medanta help information says lab reports, radiology reports, OPD notes, prescriptions, IPD notes and echo reports can be accessed through the secure online patient portal.

What should international patients carry for admission?

International patients should carry passport, valid visa, medical records and referral documents. They can also request an estimate before travel.