Plan Your Visit to Shalby Hospital Indore Without Guesswork
Shalby Hospital Indore is a private multispecialty hospital at Race Course Road, R.S. Bhandari Marg, Janjeerwala Square, Indore, Madhya Pradesh 452003.
This guide separates routine OPD, appointment, emergency, insurance and hospital-contact routes so patients can prepare before travelling.
Quick answer: Shalby Hospital Indore location, phone and OPD
Address: Shalby Hospital, Part 5 & 6, Race Course Road, R.S. Bhandari Marg, Janjeerwala Square, Indore – 452003, Madhya Pradesh, India.
Main contact: +91 7049918800. The branch also publishes info.indore@shalby.org for contact.
Routine OPD: Shalby states that OPD consultation is generally available from 10:00 AM to 6:00 PM. Doctor-specific schedules can differ, so prior appointment is advisable.
Emergency: emergency care operates 24×7. The Indore emergency number published by Shalby is +91 9174400100.
Which Shalby Hospital is this?
This page covers the Indore branch of Shalby Hospitals. Shalby operates hospitals in several Indian cities, so patients booking online or calling a group-level number should confirm that the appointment is for Indore.
Facility type
Private multispecialty hospital within the Shalby Hospitals network.
Correct branch
Race Course Road / R.S. Bhandari Marg / Janjeerwala Square, Indore, Madhya Pradesh.
Hospital listing
Shalby’s current hospital-location directory lists the Indore facility with 243 beds.
Shalby Hospital Indore contact details
Shalby Hospital Indore OPD hours and visit planning
The hospital’s current FAQ states that OPD consultation is generally available from 10 AM to 6 PM, while emergency service is available 24×7. That does not mean every specialist sits in OPD continuously for the full eight-hour period.
| Service | Published guidance | What you should confirm |
|---|---|---|
| Routine OPD | Generally 10 AM–6 PM | Doctor’s actual consultation day and slot before travelling. |
| Emergency | 24×7 | Use emergency number for urgent arrival or ambulance-related guidance. |
| Doctor appointment | Prior appointment recommended | Doctor, specialty, date, time and reporting counter. |
| Diagnostics | Depends on test and department | Preparation, fasting, reporting time and whether a prescription is required. |
| Insurance desk | Plan-specific | Insurer, TPA, pre-authorization and cashless eligibility before admission. |
How to book an appointment at Shalby Hospital Indore
Shalby provides an appointment option through its hospital website and also publishes the Indore contact number for appointment enquiries. Calling first is useful if you need a particular doctor or are travelling from outside Indore.
Make sure the hospital or doctor page shows Shalby Hospital Indore rather than Ahmedabad, Jabalpur, Jaipur, Surat or another Shalby facility.
If you already have a referral or previous prescription, use the specialty named there. If you are unsure, ask the hospital which department handles the concern rather than guessing a doctor’s name.
For branch-specific help, call +91 7049918800.
Existing patients should keep their earlier prescription, discharge summary or hospital registration details available.
Do not rely only on the general 10 AM–6 PM OPD window. Ask for the doctor’s slot and how early registration should be completed.
Keep the SMS, phone confirmation, appointment reference or screenshot and carry it on the visit day.
Emergency care at Shalby Hospital Indore
Shalby publishes a separate Indore emergency number: +91 9174400100. Its emergency service is described as operating 24 hours a day, seven days a week.
Use emergency for
Major trauma, severe breathing difficulty, unconsciousness, uncontrolled bleeding, severe chest pain, stroke-like symptoms or another urgent condition requiring immediate hospital assessment.
Use routine OPD for
Planned specialist consultation, follow-up, stable symptoms, scheduled review and non-urgent medical advice.
When approaching
If practical, call the emergency number and state the patient’s condition and whether ambulance or arrival guidance is needed.
Major specialties listed for Shalby Hospital Indore
The Indore hospital page highlights multiple clinical areas. Availability of an individual doctor, procedure or sub-specialty should still be confirmed for the date of your visit.
Bone & joint care
The branch lists Bone and Joint services and is associated with Shalby’s joint-replacement work.
Cardiac sciences
Cardiac care is specifically highlighted in the hospital’s Indore overview.
Neuro sciences
Neurology and related neuro services are listed among the hospital’s clinical areas.
Kidney sciences
Kidney-related specialty care is included in the branch’s published specialty list.
Gastro sciences
Gastro-related services are listed among Shalby Indore specialties.
Onco sciences
The hospital describes cancer care that can include medical and surgical treatment pathways depending on the patient’s case.
Obstetrics & gynaecology
Women’s health and gynaecology are included in the branch’s clinical services.
Paediatrics
Paediatric care is included in the hospital’s published specialty directory.
Critical care
Intensive and critical-care services are listed by Shalby for the Indore hospital.
Insurance, TPA and government tie-ups
Shalby maintains a branch-specific page for Indore listing insurers, corporate arrangements and selected government or public-sector tie-ups. A name appearing on that page does not automatically mean every policy, room category or procedure is cashless.
| Category | Examples listed by Shalby Indore | What to verify |
|---|---|---|
| Health insurers | ACKO, Aditya Birla Health, Bajaj Allianz, Care Health, HDFC ERGO, ICICI Lombard, SBI General, Star Health and others. | Your exact policy, active network, treatment and room entitlement. |
| Government-related | The current branch page lists CGHS Bhopal, CM Relief Fund and Railway Ratlam entries. | Beneficiary eligibility, referral rules, authorization and whether the required treatment is covered. |
| Corporate / PSU | The hospital lists arrangements including Airport Authority of India, Bank Note Press, FCI, GAIL and State Bank of India. | Employee eligibility, company authorization and billing process. |
Ask the insurance desk these questions
- Is my exact insurer and policy active at Shalby Hospital Indore?
- Which TPA will process the claim?
- Does my planned treatment qualify for cashless authorization?
- Is pre-authorization required before admission?
- What room category is allowed under my policy?
- Which consumables or non-medical items may remain payable?
- Do I need a referral, employer letter or government-scheme authorization?
What to carry for your Shalby Indore visit
For routine OPD
- Government-issued photo ID.
- Appointment SMS, screenshot or booking reference.
- Previous Shalby prescription or patient record if returning.
- Referral letter if another doctor has referred you.
- Recent lab reports, scans and discharge summaries.
- Current medicine list with doses.
- Allergy information and relevant medical history.
For planned admission or cashless care
- Patient photo ID and policyholder ID.
- Insurance card or e-card.
- Policy details and TPA information.
- Doctor’s admission advice if already issued.
- Employer or scheme authorization where required.
- Previous treatment records.
- Payment method for deposits or non-covered expenses.
Fees, billing and payment: what to confirm
Shalby’s general hospital FAQ states that payment options can include debit or credit card, demand draft, online payment and cash within applicable legal limits. Consultation, test, admission and procedure charges vary, so this page does not guess a fee that the hospital has not published for your exact service.
Consultation fee
Ask for the current fee of the specific doctor or specialty when booking.
Diagnostics
Confirm test price, preparation, reporting time and whether contrast, consumables or additional tests are separate.
Admission
Ask for room category, deposit, estimated package, doctor charges and items not included in the estimate.
How to reach Shalby Hospital Indore
Use this destination: Shalby Hospital, Part 5 & 6, Race Course Road, R.S. Bhandari Marg, Janjeerwala Square, Indore – 452003, Madhya Pradesh.
When booking a cab or asking for directions, include Janjeerwala Square and Race Course Road. This helps distinguish the exact hospital location from other Shalby facilities or clinics.
Planning a visit from outside Indore
Shalby’s Indore overview specifically notes that the hospital receives patients from surrounding regions such as Ujjain, Dewas and Ratlam. Long-distance patients should confirm more than just the appointment date.
Confirm before leaving home
- Doctor is consulting at the Indore branch that day.
- Exact reporting time and registration counter.
- Whether fasting is required.
- Whether reports or images must be brought physically.
- Whether a procedure could require admission.
If admission is possible
- Carry an attendant if appropriate.
- Confirm insurance or payment arrangements beforehand.
- Carry medicines in original packaging.
- Keep emergency contacts available.
- Ask the hospital about accommodation guidance if a longer stay may be needed.
Common problems and what to do
| Problem | Best next step |
|---|---|
| Doctor is not visible online | Call the Indore branch and ask whether the doctor is currently attached to this location and when the next clinic is scheduled. |
| No appointment slot | Ask whether another doctor in the same specialty is available or whether the next clinic date can be booked. |
| Unsure which department to choose | Describe the existing diagnosis or referral reason to the hospital enquiry team without trying to self-diagnose. |
| Cashless approval is pending | Contact both the hospital insurance desk and your insurer/TPA. Ask what document or authorization is still required. |
| You may arrive late | Call before travelling further. A doctor’s OPD slot may finish before the hospital’s general OPD window ends. |
| Condition becomes urgent | Switch from routine OPD planning to the emergency route and use the published Indore emergency number. |
Verify the detail that affects your visit
Instead of using official links as a directory, use the relevant source only when you need to confirm an action.
Address and branch contact
Use Shalby’s Indore contact page to confirm the current address, branch phone and email before long-distance travel.
Appointment and specialties
Use the official Indore hospital page to check current specialties, appointment options and branch information.
Insurance and tie-ups
Check the branch-specific insurance page, then confirm your individual policy with the insurer or TPA.
Shalby Hospital Indore FAQs
Where is Shalby Hospital Indore located?
It is at Part 5 & 6, Race Course Road, R.S. Bhandari Marg, Janjeerwala Square, Indore – 452003, Madhya Pradesh.
What is Shalby Hospital Indore contact number?
The branch contact number published by Shalby is +91 7049918800.
What is the emergency number for Shalby Hospital Indore?
Shalby lists +91 9174400100 as the emergency number for its Indore hospital.
Is emergency care available 24 hours?
Yes. Shalby states that emergency service operates 24×7. Routine OPD has separate consultation hours.
What are Shalby Hospital Indore OPD hours?
The hospital’s published FAQ gives general OPD consultation hours of 10 AM to 6 PM. The schedule of an individual doctor can differ, so confirm the appointment before travelling.
How do I book an appointment at Shalby Hospital Indore?
You can use Shalby’s appointment route or call the Indore branch at +91 7049918800. Confirm the doctor, specialty, date, time and branch before travel.
Does Shalby Hospital Indore accept health insurance?
The hospital publishes a branch-specific list of insurance, TPA, corporate and selected government tie-ups. Cashless eligibility still depends on your exact policy, treatment, room entitlement and authorization.
Which specialties are available at Shalby Hospital Indore?
The branch highlights services including Bone and Joint, Cardiac Sciences, Gastro Sciences, Critical Care, Kidney Sciences, Neuro Sciences, Onco Sciences, Obstetrics and Gynaecology and Paediatrics. Confirm a specific doctor or procedure before booking.
What documents should I carry for OPD?
Carry ID, appointment confirmation, previous prescriptions, reports, scans, discharge summaries, medicine list and any referral. Returning patients should also carry earlier Shalby records when available.
Should I call before travelling from outside Indore?
Yes. Confirm that the required doctor is consulting at the Indore branch, check the exact reporting time and ask whether tests, fasting or admission preparation will be needed.
Before you leave for the hospital
Confirm the doctor and branch, save your appointment details, carry previous medical records and keep the main phone number +91 7049918800 available. For an urgent medical situation, use the separate emergency number +91 9174400100 rather than waiting for a routine OPD slot.
Independent patient-navigation guide. Hospital schedules, doctor availability, insurance networks and charges can change; confirm details directly before travel or planned treatment.