Susrut Salt Lake Address, OPD Booking & Eye-Care Visit Help for Patients
If you searched for susrut eye hospital saltlake, the branch is Susrut Eye Foundation & Research Centre at HB-36/A/1, Sector III, Salt Lake City, Kolkata – 700106.
This independent patient guide explains the current phone number, clinic hours, appointment route, emergency eye-care contact, major ophthalmology services, documents to carry and what to confirm before travel.
Fast answer: Susrut Eye Hospital Saltlake address, phone and OPD
Official branch: Susrut Hospital, Salt Lake – Kolkata / Susrut Eye Foundation & Research Centre.
Address: HB-36/A/1, Sector III, Salt Lake City, Kolkata – 700106, West Bengal.
Phone: 033 4050 6500.
Email: susrut36@gmail.com. The hospital booking portal also lists contactus@susrut.org.
Clinic hours currently published: Monday to Saturday, 8:00 AM–8:00 PM. Sunday is listed as emergency only.
Appointment: call the hospital or use Susrut’s official online registration portal. Doctor and slot availability can vary, so save the confirmation before travelling.
Make sure you are going to the Salt Lake branch
Susrut operates several hospitals and centres. The Salt Lake branch is the Kolkata facility at HB-36/A/1, Sector III, PIN 700106. Do not rely only on the hospital name when booking because Susrut also lists branches in Hatibagan, Metiabruz, Kamalgazi, Howrah, Berhampore, Purulia, Rampurhat, Bhagalpur and other locations.
Specialist eye hospital
Susrut is an ophthalmic hospital and research organisation focused on eye care rather than a general multispeciality hospital.
Non-profit organisation
Susrut’s published institutional material describes the foundation as a non-profit organisation providing comprehensive eye-care and outreach services.
Salt Lake roots
The organisation traces its modern foundation to 1998, and its institutional history identifies Salt Lake as the original hospital location.
How to book Susrut Eye Hospital Salt Lake OPD
The quickest routine routes are the hospital phone line and Susrut’s online appointment system. The online portal lets patients search doctors using factors such as specialisation, location and availability.
| Booking route | Best for | Patient action |
|---|---|---|
| Phone | Branch, doctor or service enquiry | Call 033 4050 6500 and state clearly that you need the Salt Lake branch. |
| Online portal | Choosing a doctor or available appointment | Open Susrut registration and select the correct location, doctor and slot. |
| Existing patient | Follow-up care | Keep the previous prescription, patient/registration details and doctor name ready before booking. |
| Urgent eye problem | Sudden or serious symptoms | Call 033 4050 6500 and ask for urgent eye-care guidance instead of waiting for a routine future slot. |
Do not book only by the Susrut brand name. Confirm that the appointment is for the Salt Lake branch in Sector III.
If you already have a referral or previous diagnosis, choose the matching service. If you are unsure, call and ask which clinic should assess the patient first.
A doctor’s branch or availability can change. Use the current portal rather than an old screenshot or third-party listing.
Use the patient’s own name and reachable mobile number so OTP, confirmation and reminders reach the correct person.
Keep the SMS/email, doctor name, date, time and branch information available at registration.
Before travelling for surgery review, tests, an elderly patient, a child or a patient with reduced mobility, confirm where to report and whether any preparation is needed.
Online appointment cancellation, rescheduling and refund rules
Susrut’s published booking terms contain practical rules that matter if your plans change after payment or slot selection.
| Issue | Published rule | What to do |
|---|---|---|
| Multiple bookings | The portal states that one appointment can be booked at a time. | Complete or manage the existing booking before creating another where required. |
| Confirmation | Appointment confirmations and reminders may be sent by SMS and email. | Use correct contact details and keep the message until the visit is complete. |
| Same-day rescheduling | Same-day rescheduling is not allowed. | Change the appointment before the visit date if you know you cannot attend. |
| Rescheduling | Rescheduling is allowed only with the same doctor and within the same appointment slot type. | If you need another doctor or booking type, ask Susrut what cancellation/rebooking route applies. |
| Cancellation | Appointments can be cancelled online before the scheduled visit. | Cancel before the appointment rather than waiting until after the visit time. |
| Refund | Online-payment cancellation refunds are stated as 3–5 business days excluding holidays. | Keep payment and cancellation references until the refund reaches the original payment source. |
Susrut Eye Hospital Saltlake address and contact details
Susrut Salt Lake clinic hours and Sunday access
Susrut’s current contact page publishes clinic hours for the organisation. Doctor OPD schedules may be narrower than the overall clinic hours, so these times should not be treated as a guarantee that a particular specialist is available throughout the day.
| Day | Published clinic status | Before travelling |
|---|---|---|
| Monday–Saturday | 8:00 AM–8:00 PM | Confirm your doctor’s actual OPD slot and reporting time. |
| Sunday | Emergency only | Call 033 4050 6500 before relying on Sunday access. |
| Public holiday | May differ | Confirm current service and doctor availability by phone. |
Eye-care services to ask about at Susrut Salt Lake
Susrut publishes a broad ophthalmology service portfolio. Confirm the exact clinic, doctor and same-day availability at Salt Lake when booking, especially for investigations or procedures.
Cataract & cornea
Ask about cataract assessment, corneal conditions and related anterior-segment consultation.
Retina & vitreous
Relevant for retinal assessment, diabetic retinal disease, flashes, floaters and specialist retina care.
Glaucoma
Ask about pressure assessment, glaucoma evaluation and ongoing monitoring if already diagnosed.
Paediatric ophthalmology & squint
Eye assessment for children and specialist evaluation for squint or other paediatric eye concerns.
Refractive services
Susrut lists refractive care including LASIK, PRK and ICL-related services. Suitability requires clinical assessment.
Oculoplasty & ocular oncology
Specialist assessment for eyelid, orbit and selected ocular tumour-related concerns is listed within Susrut’s services.
Low-vision support
Susrut publishes a low-vision clinic for patients who may need functional vision assessment and rehabilitation support.
Diabetic eye screening
Patients with diabetes can ask about retinal screening and specialist assessment even before obvious eyesight changes occur.
Diagnostic support
The organisation lists diagnostic and pathology-related services. Ask whether the required test is available at Salt Lake on your visit date.
When not to wait for a routine eye appointment
Susrut’s current contact and retina guidance specifically flag sudden vision loss, flashes, a curtain-like shadow and serious eye injury as reasons to seek urgent ophthalmic assessment.
During regular hours
Call 033 4050 6500 and say clearly that the problem is urgent. Ask where the patient should report rather than joining a routine appointment queue.
Sunday
The hospital’s contact page lists Sunday as emergency only. Call first to confirm the current emergency route, available specialist and entry point.
This page provides hospital-navigation information, not diagnosis. A clinician must assess the cause and urgency of an eye problem.
What to carry for Susrut Salt Lake OPD
For a first visit
- Appointment SMS/email or booking screenshot.
- Patient photo ID if requested at registration.
- Current spectacles or contact-lens details.
- Previous eye prescriptions and test reports.
- List of medicines and known drug allergies.
- Diabetes, blood-pressure or other relevant medical records.
- Referral note if another doctor has sent you.
For follow-up or surgery review
- Previous Susrut prescription and patient/registration details.
- Discharge or surgery papers.
- Eye-drop names and current dosing schedule.
- Previous OCT, field test, scan or retinal imaging reports where relevant.
- Insurance/TPA papers if using a cashless or reimbursement route.
- An attendant if vision is reduced or dilation/procedure may make travel difficult.
Consultation, test and surgery fees
Susrut does not provide one simple public fee table covering every Salt Lake doctor, diagnostic test and surgery on the current pages reviewed. Fees may depend on the doctor, appointment type, investigation and treatment plan.
Ask these questions before paying
- What is the current consultation fee for this doctor?
- Is the selected appointment General or Premium?
- Is registration charged separately?
- Will tests such as OCT, visual field, biometry or imaging be billed separately?
- If surgery is advised, what is included in the estimate?
- Are medicines, lenses, implants or follow-up visits included?
- What cancellation and refund rule applies to this booking?
Insurance, TPA and cashless treatment checks
Susrut publishes partnership and insurer-related pages, but that does not by itself prove that every policy, procedure or branch is currently cashless. Verify your exact policy before admission or surgery.
| Question | Why it matters |
|---|---|
| Is my insurer active at Salt Lake? | Network arrangements can differ by hospital branch and time period. |
| Which TPA handles the claim? | The insurer and TPA may be different organisations. |
| Is this eye procedure cashless? | Being in a hospital network does not guarantee every procedure is approved. |
| Is pre-authorisation needed? | Many planned procedures require insurer approval before treatment. |
| What is not covered? | Lenses, consumables, upgrades or non-payable items may affect the final bill. |
Call the hospital at 033 4050 6500 and then confirm the same details with your insurer or TPA before relying on cashless approval.
Practical visit plan for Salt Lake patients
Your appointment should say Salt Lake / Sector III, Kolkata – 700106.
Check the specialist’s current branch, date and slot through Susrut’s portal or phone line.
If the visit may involve dilation, imaging or diagnostic testing, ask whether any preparation is required.
Reach early enough for registration, billing and any pre-consultation testing requested by the clinic.
Eye care often depends on comparison over time, so old prescriptions, scans and surgery records can be useful.
Before leaving, note the next appointment, medication schedule, test requirement and which branch or department handles follow-up.
Directions to Susrut Eye Hospital Salt Lake
Use this map address: Susrut Eye Foundation & Research Centre, HB-36/A/1, Sector III, Salt Lake City, Kolkata – 700106.
Before starting your trip
Share the full Sector III address with your taxi, cab or family driver rather than searching only “Susrut Eye Hospital”, because Susrut has several Kolkata-area locations.
Official checks before you travel
Use the official resource that matches the action you need instead of opening a long list of unrelated links.
Confirm Salt Lake branch
Check the hospital’s current locations page when verifying the address and branch phone number.
Choose doctor and slot
Use the official booking portal for the latest doctor, location and appointment availability.
Changing a booking?
Review Susrut’s terms before cancelling, rescheduling or following up on an appointment-payment refund.
Susrut Eye Hospital Saltlake FAQs
What is Susrut Eye Hospital Saltlake address?
Susrut Hospital, Salt Lake – Kolkata is at HB-36/A/1, Sector III, Salt Lake City, Kolkata – 700106, West Bengal.
What is Susrut Salt Lake phone number?
The current main number published by Susrut is 033 4050 6500.
What are Susrut Salt Lake clinic hours?
Susrut’s current contact page lists Monday to Saturday from 8:00 AM to 8:00 PM, with Sunday marked emergency only. Individual doctor OPD hours may be shorter.
How can I book an OPD appointment?
Call 033 4050 6500 or use Susrut’s official online registration portal to search by doctor, specialisation, location or availability.
Can I choose a specific doctor?
Susrut’s booking portal says patients can usually request a specific doctor, but availability depends on the doctor’s current schedule.
Can I reschedule an online appointment?
Susrut’s published terms say same-day rescheduling is not allowed. Rescheduling is limited to the same doctor and the same slot type, such as General or Premium.
How long does an online cancellation refund take?
Susrut’s terms state that eligible online-payment refunds are processed to the original payment source within 3–5 business days excluding holidays.
Is Susrut Salt Lake open on Sunday?
The current contact page lists Sunday as emergency only. Call 033 4050 6500 before travelling on Sunday.
Which eye services are available through Susrut?
Susrut publishes services covering cataract and cornea, glaucoma, retina, paediatric ophthalmology and squint, refractive care, oculoplasty, low vision and other specialist eye-care areas. Confirm the exact Salt Lake clinic when booking.
What should I carry for my eye appointment?
Bring the appointment confirmation, previous eye prescriptions, spectacles, test reports, medicine list, relevant medical records and old Susrut papers if you are a follow-up patient.
Should sudden vision loss wait for an OPD appointment?
No. Susrut specifically advises urgent assessment for sudden vision loss, flashes, a curtain-like shadow or serious eye injury. Call the hospital and ask for the urgent eye-care route.
Does Susrut Salt Lake accept insurance?
Susrut publishes insurer and partnership information, but patients should confirm their exact insurer, TPA, policy, procedure and Salt Lake branch eligibility before assuming cashless treatment.
Final patient checklist
Use HB-36/A/1, Sector III, Salt Lake City, Kolkata – 700106 for the Salt Lake branch. Call 033 4050 6500 for appointment or urgent eye-care guidance.
For routine OPD, confirm the doctor and slot before travelling. For sudden vision loss, a curtain-like shadow, serious eye injury or another rapidly worsening eye problem, ask for urgent assessment instead of waiting for a normal appointment.
Independent information guide. Hospital schedules, doctor availability, fees, insurance arrangements and appointment rules can change; confirm important details directly with Susrut before travel.