Tata Hospital Mumbai Location, OPD & Contact for Patients
If you searched for tata hospital mumbai, the hospital most users mean is Tata Memorial Hospital at Dr. E Borges Road, Parel, Mumbai – 400012.
This guide explains the official location, OPD registration route, new patient timing, appointment WhatsApp, contact numbers, smartcard fees, documents, wheelchair help, teleconsultation and emergency decision points before visiting TMH Parel.
Fast answer: Tata Hospital Mumbai location, OPD and contact
Official hospital name: Tata Memorial Hospital, Mumbai.
Address: Dr. E Borges Road, Parel, Mumbai – 400012, Maharashtra, India.
Main contact numbers: +91-22-24177000, 24177300, 24161413.
New patient OPD reporting: new patients are asked to report to the registration area between 8:00 am and 11:00 am. Follow-up patients should report as per appointment time.
New patient registration counters: General Category registration is at Ground Floor, Golden Jubilee Building. Private Category registration is at 1st Floor, Homi Bhabha Building.
Appointment message number: 9869451768 is listed for appointment messages. It is message-only; do not make voice or video calls on this number.
Tata Hospital Mumbai: exact hospital identity and government link
“Tata Hospital Mumbai” is a common public search name. The correct official hospital name is Tata Memorial Hospital, Mumbai. It is part of Tata Memorial Centre, a grant-in-aid institution under the Department of Atomic Energy, Government of India.
Exact hospital
Tata Memorial Hospital, Parel, Mumbai. This is the main Mumbai cancer hospital campus many patients mean when they say Tata Hospital Mumbai.
Institution status
Tata Memorial Centre is linked with the Department of Atomic Energy, Government of India. It is not a normal private hospital chain branch.
Specialty focus
The patient journey is cancer-focused: registration, disease management groups, oncology OPD, diagnostics, treatment planning and follow-up appointments.
Tata Memorial Hospital Mumbai location and building clues
TMH Parel is a busy cancer hospital campus. For a first visit, tell the taxi/auto driver “Tata Memorial Hospital, Dr. E Borges Road, Parel” and keep the building or counter name ready.
| Place | Useful for | Patient tip |
|---|---|---|
| Tata Memorial Hospital, Parel | Main cancer hospital campus and OPD services | Use Dr. E Borges Road, Parel, Mumbai – 400012 for map and taxi. |
| Golden Jubilee Building | General Category new registration counter | New General Category patients should keep documents ready before reaching the counter. |
| Homi Bhabha Building | Private Category registration and admission desk references | Private Category registration is listed on the 1st floor. |
| Main Building | Hospital services, patient movement and wheelchair entry point | Ask security or help desk if your slip only shows department/room number. |
| Annexe Building | Patient entry and wheelchair assistance point | Confirm exact room/counter before moving between buildings. |
Tata Memorial Hospital OPD registration for new patients
TMH OPD is the first point of contact for many new cancer patients. The hospital booklet says first-time patients should register at OPD registration counters, and the patient must be physically present to make a new case file.
New patient reporting
New patients should report to the registration area between 8:00 am and 11:00 am. Do not treat this as general hospital opening time.
General Category
General Category registration counters are listed on the Ground Floor of Golden Jubilee Building.
Private Category
Private Category registration counters are listed on the 1st Floor of Homi Bhabha Building.
Use the official TMC new-registration link to generate a Web Provisional Registration Number before reaching the hospital.
General and Private registration counters are in different building areas. Choose carefully because changing category later is generally discouraged.
After reporting to the counter, a token is issued and the registration form process follows token sequence.
For Indian citizens, Aadhaar or another government photo ID of the patient and nominee is required. For minors without Aadhaar, carry birth certificate.
Carry CT/MRI films or discs, blood tests, pathology slides or blocks, biopsy reports, discharge summaries and referral letter if available.
After successful registration, a Smartcard and Case File are issued and the patient is directed to the appropriate OPD.
Registration category, fee and initial deposit guide
TMH has General and Private patient categories. General Category has lower pricing and more crowding. Private Category has higher charges and may have lighter waiting areas. The hospital says treatment quality and medical advice remain the same for both categories.
| Patient category | Registration fee shown | Initial deposit shown | Before paying |
|---|---|---|---|
| General Patients | ₹100 | ₹4,000 | Confirm current amount at registration counter because charges may change. |
| Private Patients except Adult Hematology cancer | ₹500 | ₹20,000 | Confirm category, department and smartcard top-up requirement. |
| Private Adult Hematology cancer patients | ₹500 | ₹50,000 | Confirm if your case falls under Adult Hematology category. |
| Foreign Nationals | ₹750 | ₹2,00,000 | Use International Patients Liaison Cell before travel and carry visa/passport documents. |
Tata Hospital Mumbai appointment, token and follow-up system
After consultation, patients are asked to meet the OPD reception desk to book the next OPD appointment. Appointment confirmation is important because it is checked at the entrance on the day of visit.
| Need | Route | What to do |
|---|---|---|
| New patient registration | Official online registration | Open new registration form and save the WPRN before visiting. |
| Follow-up appointment | OPD reception desk after consultation | Ask for the next appointment slip before leaving the OPD. |
| Private OPD appointment message | WhatsApp message / email | Message 9869451768 or email pcro@tmc.gov.in. Do not call the WhatsApp number. |
| General OPD appointment message | WhatsApp message / email | Message 9869451768 or email genopd@tmc.gov.in. Slot availability can vary. |
| Token on visit day | Hospital token system | Token is issued 1 hour before appointment time. Avoid reaching OPD more than 1 hour early. |
| Token through chatbot | WhatsApp chatbot | Use 9324724108 for token generation and smartcard-balance related help where applicable. |
Tata Memorial Hospital Mumbai contact details
Which route should a patient use at Tata Hospital Mumbai?
Cancer hospitals have different patient routes. A new diagnosis, second opinion, follow-up, referral investigation, teleconsultation and emergency situation should not be handled the same way.
| Patient situation | Use this route | Why it matters |
|---|---|---|
| Diagnosed cancer patient coming first time | New patient registration | A new case file and smartcard are created after document and report review. |
| Already registered at TMH | Follow-up appointment and case file route | Doctors and counters use case number, smartcard and appointment token sequence. |
| Cancer patient taking treatment elsewhere | Second opinion / expert opinion route | The booklet says expert opinion can be provided even if the patient is not physically available, but it is opinion-only. |
| Only tests referred from another doctor | Referral investigations counter | Referral investigations have separate counter, card and report access process. |
| Unable to travel for non-emergency advice | Teleconsultation team | Teleconsultation is for non-emergency cases subject to appointment availability. |
| Foreign national patient | International Patients Liaison Cell | Passport, medical visa and attendant visa rules apply before registration. |
| Serious urgent symptoms | Casualty/emergency or nearest emergency hospital | Do not wait for routine OPD slot during a serious emergency. |
Departments and cancer-care services to ask about
TMH works through disease management groups and oncology disciplines. Use department names for navigation only; do not self-diagnose or choose treatment without a doctor’s advice.
Medical Oncology
Ask this route for systemic therapy-related OPD when it is assigned by the hospital team.
Surgical Oncology
Used for cancer surgery evaluation, planning and post-operative follow-up when applicable.
Radiation Oncology
Used for radiation treatment planning, review and follow-up where the treatment plan requires it.
Diagnostics
Includes pathology, radiology, lab investigations and referral investigation routes as ordered.
| Disease / service area | Common TMH route | What patient should carry |
|---|---|---|
| Head and neck cancer | Disease management group with Surgical, Medical and Radiation Oncology links | Biopsy, imaging, previous treatment summary and referral letter if available. |
| Breast cancer | Breast oncology OPD / assigned DMG | Biopsy, mammography, ultrasound, MRI/PET-CT if done, receptor report and previous treatment file. |
| Gynec oncology | Gynec/Uro oncology DMG | Histopathology, imaging, surgery/discharge summary and prior chemotherapy/radiation records. |
| Adult hematology cancer | Adult Hematology OPD route | CBC, marrow reports, flow cytometry, cytogenetics and treatment history if available. |
| Pediatric oncology | Pediatric solid tumour or hematology route | Child’s ID/birth certificate, reports, films, treatment details and responsible adult attendant. |
| Dental and prosthetic services | Dental / prosthetic services where assigned | Cancer treatment plan, radiation history and dental records if available. |
Documents to carry before visiting Tata Memorial Hospital Mumbai
For new registration
- Web Provisional Registration Number if online registration was done.
- Patient Aadhaar or any government-issued photo ID.
- Nominee Aadhaar or government-issued photo ID.
- Birth certificate for minor patient if Aadhaar is not available.
- Referral letter from doctor or institution, if available.
- Previous consultation papers, discharge summaries and treatment plans.
- CT/MRI/PET-CT films, CDs, reports and radiology summaries.
- Biopsy, histopathology, blood test reports, slides or blocks if available.
- Current medicines, allergy list and any treatment side-effect notes.
For follow-up or investigation visit
- TMH case file and smartcard.
- Appointment slip or confirmation message.
- Token details if generated through hospital system or WhatsApp chatbot.
- Doctor’s latest prescription or investigation advice.
- Smartcard balance/top-up readiness for billing counters.
- Scheme card, approval letter or credit documents if applicable.
- Responsible adult attendant for weak, elderly, child or outstation patient.
- Water, snacks if permitted, charger and enough time for queues.
Referral investigations, lab and report access
TMH provides referral investigation services for patients advised investigations elsewhere and not registered with TMH. These may include specific blood tests, pathology slide testing, PET-CT or theranostic services. Invasive procedures are not done on referral basis.
| Investigation route | Official workflow | Patient preparation |
|---|---|---|
| Referral registration | Visit 1st floor referral registration counter for referral card. | Carry patient ID and referral/investigation advice. |
| Counter timing | Referral investigations counter works from 9:30 am to 5:30 pm. | Reach with enough time for registration, billing and sample/appointment direction. |
| Pathology slides or blocks | Slides/blocks or samples must be brought in suitable transport and packaging condition. | Ask your referring doctor/lab how to pack the specimen safely. |
| Previous reports | Previous reports are mandatory, especially for pathology slide/block submission. | Carry original reports, photocopies and digital copies where available. |
| Report access | Referral investigation reports can be accessed on Web EMR. | Ask the counter how to access Web EMR and keep case/referral details ready. |
TMH smartcard, payments and EMR access
Tata Memorial Hospital uses a smartcard-based system for patient identification, EMR access and billing. Patients should not treat it like a simple visitor pass; it is part of the hospital transaction workflow.
Patient identifier
The smartcard carries patient details and helps hospital teams access the patient’s records and assigned group.
Password protected
The smartcard is authenticated by a 4-digit PIN given at the time of issuance. Keep it safe.
Billing use
TMH says it does not conduct cash transactions at various billing counters. Patients are expected to top up and use the smartcard.
Teleconsultation and second opinion route
TMH teleconsultation is for non-emergency cases, subject to appointment availability. It is offered through audio or video call. This is useful for patients who cannot travel immediately, but it is not a substitute for emergency care.
| Service | Contact route | Important condition |
|---|---|---|
| Teleconsultation phone | 022-24177337 | Use for non-emergency teleconsultation enquiry. |
| Teleconsultation WhatsApp | 9321470561 | Send message and wait for team guidance. |
| Teleconsultation email | teleconsult@tmc.gov.in | Attach or mention relevant case details as advised. |
| Second opinion | Expert Opinion Card route | The booklet says this is opinion-only; no invasive procedure or medicine issue from TMH Dispensary on second opinion basis. |
Emergency, casualty and urgent cancer-care warning
Cancer patients may need urgent care because of infection, bleeding, severe weakness, treatment side effects, uncontrolled symptoms or sudden deterioration. Do not delay serious symptoms for routine OPD appointment or WhatsApp reply.
Routine OPD
Use routine OPD for planned consultation, follow-up review, treatment planning and scheduled reports.
Casualty / emergency
Use casualty/emergency route for urgent hospital evaluation, especially if the patient is already under cancer treatment.
Nearest emergency care
If the patient is unstable or far from Parel, go to the nearest suitable emergency hospital or local emergency service first.
Admission, attendant pass and visitor timing
Admission usually follows a treatment plan made in OPD or casualty. Written admission orders from the treating doctor are required before the patient can be waitlisted for admission.
| Admission item | TMH process | Patient action |
|---|---|---|
| Admission order | Doctor’s written order is required for admission waitlist. | Do not go directly to admission desk without doctor instruction. |
| Admission desk | Admissions Desk is listed on HBB 1st Floor during working desk hours. | Carry case file, smartcard, ID and payment/scheme documents. |
| Casualty admission route | Main Building Ground Floor casualty admission route is referenced for urgent/admission process. | Use casualty route only when clinically appropriate or directed. |
| Attendant pass | One attendant pass is issued at admission and must be carried when asked by security. | Keep pass safe and renew/confirm if hospital stay extends. |
| Visitor timing | Visitors for admitted patients are permitted only between 4:00 pm and 7:00 pm. | Bring visitors only if essential and follow ward/security rules. |
Government schemes, trust support and medicine purchase note
The patient booklet refers to government schemes such as MJPJAY and AB-PMJAY in the context of medicine purchase and eligibility. This does not mean every patient, every service or every medicine is automatically cashless.
Scheme eligibility
If you want to use MJPJAY or AB-PMJAY, confirm eligibility and enrolment before online prescription or treatment billing is generated.
Prescription validity
Medicines require an online prescription from the treating doctor or nurse, and the prescription is valid only for a limited period.
Trust account
Trust account support may apply where third-party donors, trusts or similar agencies support a patient. Ask the hospital desk for current process.
Outstation, international and accessibility support
Many patients travel to Tata Memorial Hospital from outside Mumbai. Plan documents, stay, attendant, food, travel time and treatment cost before the first visit.
| Patient need | Official / practical detail | What to do |
|---|---|---|
| Wheelchair assistance | Free wheelchair assistance is available within hospital premises at major patient entry points. | Ask wheelchair assistance staff at Homi Bhabha Building, Main Building or Annexe Building entrance. |
| Outstation patient planning | OPD, diagnostics and treatment planning may take more than one visit. | Do not book return travel too tightly; keep reports, medicines and attendant support ready. |
| International patients | International Patients Liaison Cell is the sole point of contact for foreign nationals. | Email reports to internationalpatients@tmc.gov.in and follow visa/passport instructions before travel. |
| Foreign national registration | Original passport with valid medical visa is required, and a blood relative with medical attendant visa must accompany. | Do not travel without confirming document requirements directly with the liaison cell. |
| EMR app | Registered TMH/ACTREC patients can access reports, appointments, prescriptions, payment history and discharge summary through EMR app route. | Use the case file number and PIN details received after enrolment. |
Map to Tata Hospital Mumbai, Parel
Address for maps: Tata Memorial Hospital, Dr. E Borges Road, Parel, Mumbai – 400012, Maharashtra, India.
Official source links used
Tata Hospital Mumbai location, OPD and contact FAQs
What is Tata Hospital Mumbai’s official name?
The official hospital name is Tata Memorial Hospital, Mumbai. Many patients search for it as Tata Hospital Mumbai, Tata Cancer Hospital Mumbai or TMH Parel.
Where is Tata Memorial Hospital Mumbai located?
Tata Memorial Hospital is located at Dr. E Borges Road, Parel, Mumbai – 400012, Maharashtra, India.
What is the main contact number of Tata Hospital Mumbai?
The official contact numbers listed for Tata Memorial Hospital Mumbai are +91-22-24177000, 24177300 and 24161413.
What is the OPD reporting time for new patients?
New patients should report to the registration area between 8:00 am and 11:00 am. Follow-up patients should report according to their appointment time.
Where is new General Category registration done?
General Category new registration counters are listed on the Ground Floor of Golden Jubilee Building.
Where is Private Category registration done?
Private Category registration counters are listed on the 1st Floor of Homi Bhabha Building.
Can I register online before visiting TMH Mumbai?
Yes. New patients are urged to register online through the official TMC registration link. A Web Provisional Registration Number is generated and should be shown to registration staff during the hospital visit.
Does the patient need to be physically present for a new case file?
Yes. The patient booklet says the patient must be physically present to make a new case file.
What is the TMH appointment WhatsApp number?
Appointments can be requested by sending a WhatsApp message to 9869451768 or by emailing pcro@tmc.gov.in for private category and genopd@tmc.gov.in for general category. The WhatsApp number is message-only.
When is the OPD token issued?
On the day of appointment, the token is issued one hour before the appointment time. Patients are requested not to reach OPD more than one hour before the appointment time to avoid congestion.
What is the TMH smartcard used for?
The smartcard acts as a patient identifier, helps access electronic medical records in OPD and is used for billing at hospital counters.
What documents are needed for Tata Memorial Hospital Mumbai?
Carry patient photo ID, nominee photo ID, WPRN if registered online, referral letter if available, previous reports, CT/MRI/PET-CT films or discs, biopsy reports, pathology slides or blocks and old treatment summaries.
Does Tata Memorial Hospital offer teleconsultation?
Yes. Teleconsultation is listed for non-emergency cases subject to appointment availability. Patients can call 022-24177337, WhatsApp 9321470561 or email teleconsult@tmc.gov.in.
Does TMH provide wheelchair assistance?
Yes. The patient booklet says wheelchair assistance is provided free of cost within the hospital premises at major patient entry points including Homi Bhabha Building, Main Building and Annexe Building.
What should foreign national patients do before visiting?
Foreign nationals should contact the International Patients Liaison Cell at internationalpatients@tmc.gov.in and follow passport, medical visa and medical attendant visa requirements before travel.
Is this the official Tata Memorial Hospital website?
No. This is an independent patient-navigation guide. Always verify current appointment, counter, charge and emergency details from official TMC sources before travel.
Final practical takeaway
For Tata Hospital Mumbai, use the official name Tata Memorial Hospital, Dr. E Borges Road, Parel, Mumbai – 400012. Main numbers are 022-24177000, 24177300 and 24161413.
New patients should report between 8:00 am and 11:00 am, carry ID, nominee ID, cancer reports and previous records, and use the correct General or Private registration counter. For urgent symptoms, use emergency/casualty care instead of waiting for a routine OPD slot.