Tata Memorial Hospital Mumbai Address & OPD Guide for Cancer Patients
If you searched for tata memorial hospital mumbai address, the main TMH Parel campus is at Dr. E Borges Road, Parel East, Mumbai – 400012, Maharashtra.
This guide helps patients and attendants use the right route for new cancer registration, General or Private category counters, teleconsultation, second opinion, emergency/casualty, smart card, scheme support, accommodation and official contact checks.
Fast answer: Tata Memorial Hospital Mumbai address and OPD help
Address: Tata Memorial Hospital, Dr. E Borges Road, Parel East, Mumbai – 400012, Maharashtra, India.
Official phone numbers: +91-22-24177000, 24177300, and 24161413.
New patient reporting: the 2026 TMH patient booklet says new patients should report to the Registration Area between 8:00 AM and 11:00 AM. Follow-up patients should report according to appointment time.
General registration counter: Golden Jubilee Building, Ground Floor. Private registration counter: Homi Bhabha Building, 1st Floor.
Emergency/casualty: the booklet mentions a 24/7 Casualty Department on the Ground Floor of the Main Building. Call the hospital board on 022-24177000 for guidance.
Hospital type: what TMH Parel actually is
Tata Memorial Hospital Mumbai is the Parel hospital of Tata Memorial Centre, a grant-in-aid institution under the Department of Atomic Energy, Government of India. For patients, this status matters because TMH works differently from a normal private hospital: there are General and Private categories, smart-card payments, medical social work support, government scheme routes and a separate casualty route.
Public grant-in-aid cancer centre
TMH is not a private corporate hospital branch. It is a specialist cancer hospital under Tata Memorial Centre with Government of India support through DAE.
Specialty focus
The patient route is cancer-focused: new cancer registration, second opinion, preventive oncology, referral investigation, treatment planning, surgery, medical oncology and radiation oncology.
Branch clarity
This page is for Tata Memorial Hospital, Parel, Mumbai. Do not confuse it with ACTREC Kharghar or other Tata Memorial Centre units in India.
What should you do first?
Most confusion at TMH happens because different patients need different entry routes. Choose the route before travelling, especially if you are coming from another city.
| Patient situation | Best first route | Why it matters |
|---|---|---|
| Diagnosed cancer patient planning treatment at TMH | New Patient Registration | This route creates the hospital case file and smart card after counter verification. |
| Already taking treatment elsewhere and wants expert opinion | Expert Second Opinion | Second opinion may not require full treatment registration, but medicines and invasive procedures are not issued on that basis. |
| Cannot visit Mumbai for non-emergency guidance | Teleconsultation | TMH lists phone, WhatsApp and email routes for non-emergency teleconsultation, subject to appointment availability. |
| Has no confirmed cancer diagnosis but needs screening/risk check | Preventive Oncology | Screening/risk evaluation is different from emergency care and full cancer-treatment registration. |
| Outside doctor referred only for test/investigation | Referral Investigation | Carry outside referral and complete reports so the correct investigation route can be checked. |
| Unstable patient or urgent complication | Casualty / nearest emergency hospital | Do not wait for OPD if the patient is medically unstable. |
Tata Memorial Hospital Mumbai contact details
New patient registration at TMH Parel
For first-time patients, the OPD is the first point of contact. The 2026 patient booklet says patients visiting TMH for the first time are supposed to register at OPD registration counters. After reporting, a token is issued and the registration form is filled as per the token number.
General category
Registration counters are listed on the Ground Floor of the Golden Jubilee Building. This category has lower pricing but usually heavier crowding and waiting.
Private category
Registration counters are listed on the 1st Floor of the Homi Bhabha Building. Charges are higher, but waiting areas may be lighter.
Patient must be present
For a new case file, the patient must be physically present. Bring a responsible adult attendant and nominee details.
Make sure your destination is Tata Memorial Hospital, Parel, Mumbai, not ACTREC Kharghar or another TMC unit.
TMH urges new patients to register online to reduce time at the registration counter.
After online registration and document upload, a 13-digit Web Provisional Registration Number may be generated. Share it with registration staff when you visit.
New patients should report to the Registration Area during the listed window. Follow-up patients should follow their appointment time.
Switching category later is generally discouraged and permitted only in justified cases with approval.
After successful registration, the patient receives a smart card and case file and is directed to the respective OPD.
General vs Private category, registration fee and initial deposit
The 2026 patient booklet lists these registration fees and initial deposits, but it also says charges may change from time to time as per hospital policy. Verify at the official counter before payment.
| Patient category | Registration fee | Initial deposit | Practical meaning |
|---|---|---|---|
| General patient | ₹100 | ₹4,000 | Lower pricing; more crowding and longer waiting are possible. |
| Private patient other than Adult Hematology cancer | ₹500 | ₹20,000 | Higher charges; usually lighter waiting areas than General category. |
| Private Adult Hematology cancer patient | ₹500 | ₹50,000 | Higher initial deposit because hematology treatment may be resource-intensive. |
| Foreign national patient | ₹750 | ₹2,00,000 | Registered under foreign-national category with separate document and visa requirements. |
Online registration, teleconsultation, second opinion and EMR
TMC’s patient routes are separate. Choosing the correct path prevents wrong-counter confusion and saves time for outstation patients.
| Online / remote route | Who should use it | Action link or contact |
|---|---|---|
| New Patient Registration | Diagnosed cancer patients planning treatment or further investigations at TMH Parel. | Open official new registration form |
| Expert Second Opinion | Cancer patients taking treatment elsewhere who need TMH opinion. | Use the official TMC patient-service route and confirm requirements before payment or travel. |
| Teleconsultation | Non-emergency patients who cannot visit in person, subject to appointment availability. | Call 022-24177337, WhatsApp 9321470561 or email teleconsult@tmc.gov.in. |
| EMR login | Registered patients with case number printed on case file or smart card. | Open patient EMR login |
| Smart-card balance | Registered patients checking account balance. | Use kiosks, OPD reception desk or WhatsApp chatbot number 9324724108 mentioned in the patient booklet. |
Cancer OPD disciplines and disease groups to ask about
TMH is a specialist cancer hospital. OPD planning usually depends on disease-management group and discipline such as Surgical Oncology, Medical Oncology and Radiation Oncology. Do not diagnose yourself from this table; use it only to ask the correct counter or department.
| Patient need | Likely service area to ask | What to carry or confirm |
|---|---|---|
| Cancer surgery opinion | Surgical Oncology | Biopsy, imaging, prior operation notes, discharge summary and referral letter. |
| Chemotherapy or systemic treatment | Medical Oncology | Previous chemo summary, current medicines, blood reports and scheme/insurance documents. |
| Radiation treatment planning | Radiation Oncology | Previous radiation records, planning details, imaging films/CD and treatment summary. |
| Blood cancer, leukemia, lymphoma, BMT-related route | Adult Hematology / Hemato-oncology | Bone marrow reports, flow cytometry, cytogenetics, transfusion history and deposit category. |
| Child cancer care | Pediatric Oncology / Pediatric disease group | Birth certificate or child ID, guardian documents, treatment summary and stay-support needs. |
| Breast, head-neck, GI, gynec, thoracic, neuro or uro cancer | Relevant Disease Management Group | Correct OPD day, floor/counter, discipline and whether General or Private route applies. |
| Screening or risk-based evaluation | Preventive Oncology | Ask whether screening, risk assessment or referral investigation is the correct route. |
Documents and reports to carry before visiting
Carry for new registration
- Patient Aadhaar or any government-issued photo ID.
- Nominee ID and contact details.
- Responsible adult attendant’s contact details.
- Referral letter from doctor or hospital, if available.
- Online registration number or WPRN if generated.
- Mobile number and email that will remain active during treatment.
- ABHA details if voluntarily created or used.
Carry for cancer treatment planning
- Biopsy and histopathology report.
- Pathology slides or blocks if available or requested.
- CT, MRI, PET-CT, ultrasound, X-ray reports and films/CDs.
- Blood reports and previous investigations.
- Surgery, chemotherapy, radiation or discharge summary.
- Current medicine list, allergies and major illness history.
- Scheme card, insurance card, employer letter or income documents if applying for support.
Smart card, billing and payment counter guidance
TMH uses smart cards for many hospital transactions. The patient booklet says the smart card acts as patient identifier, EMR access key and payment port for services. It is authenticated by a PIN given at the time of issue.
| Payment or record need | What the booklet says | Safe patient action |
|---|---|---|
| Smart-card top-up | Patients are expected to top up the smart card and use it for billing counters. | Use only official counters or patient-specific official payment route. |
| Unused balance | Unused money can be requested for refund as per hospital process. | Ask Accounts/Billing or official counter for refund procedure. |
| General cash counter | GJB Ground Floor for General patients, 8:00 AM to 4:30 PM. | Reach during counter hours and keep smart card/case file ready. |
| Private cash counter | HBB 1st Floor, 8:00 AM to 7:00 PM Monday-Friday and 8:00 AM to 1:30 PM Saturday. | Confirm current counter timing before large payment. |
| After office hours emergency deposit | Emergency cash deposit can be done in Casualty Ground Floor. | Use casualty counter only for emergency after-hours payment need. |
| UPI payment | UPI QR is unique for each patient and printed on smart card or provided during registration. | Do not scan random QR codes shared by outsiders. |
Diagnostics, pharmacy, blood bank and support services
The TMH booklet lists many patient-service locations across Main Building, Golden Jubilee Building, Homi Bhabha Building, Annexe Building and Service Building. Always confirm your exact counter from the OPD slip, smart card, SMS, doctor order or enquiry desk.
Tests and imaging
The location directory lists blood collection, clinical biochemistry, cytopathology, hematopathology, pathology, CT scan, MRI, mammography, ECG and general radiology services.
Dispensary
The dispensary is for registered TMH patients with a case file and valid online prescription from TMH doctors. Online prescriptions have a limited validity period.
Blood bank
The location directory lists Blood Bank areas in Service Building and Main Building. Ask the treating unit about transfusion, component and donor process.
Government schemes, MSW support and insurance warning
Cancer treatment can be long and expensive. TMH’s patient booklet says the Medical Social Workers’ team helps patients with need-based assessment and support. Patients should visit the Medical Social Worker Department at Golden Jubilee Block, Ground Floor for details.
| Support route | What is mentioned | What patient should do |
|---|---|---|
| MJPJAY | Mahatma Jyotiba Phule Jan Arogya Yojana is listed among major government schemes available at TMH. | Check eligibility and pre-authorisation process early, not on admission day. |
| AB-PMJAY | Ayushman Bharat Jan Arogya Yojana is listed in the patient booklet. | Ensure enrolment and package eligibility before scheme-dependent treatment. |
| Other government support | Biju Swasthya Kalyan Yojana, ESIC, Prime Minister’s Relief Fund, Chief Minister’s Relief Fund and President Relief Fund are listed. | Visit MSW with diagnosis, estimate, income documents and relevant scheme card or referral. |
| NGOs and trusts | MSW may explore charitable trusts, NGOs and individual donor options when personal/government support is insufficient. | Start early; trust support may take time and documents may be required. |
| Government agency / PSU credit | The booklet says TMH has signed MOUs with several agencies/PSUs for credit facility. | Verify eligibility from employer and carry formal referral letter before visiting. |
| Private insurance | The booklet indicates treatment is generally on payment basis for private insurance, with reimbursement support for bill verification. | Ask insurer/TPA about reimbursement, room category, exclusions and documents before treatment. |
Casualty and emergency guidance at TMH Parel
The patient booklet says TMH has a 24/7 Casualty Department on the Ground Floor of the Main Building and patients may call board number 022-24177000 for guidance.
| Urgent situation | Use this route | Why |
|---|---|---|
| Severe bleeding, collapse, seizure or breathing difficulty | Nearest emergency hospital or TMH Casualty if reachable safely | Do not wait for registration or routine OPD. |
| High fever during chemotherapy or cancer treatment | Emergency evaluation | Cancer-treatment complications can become serious quickly. |
| Uncontrolled pain, dehydration or sudden weakness | Call board / casualty guidance | The patient may need immediate assessment instead of appointment queue. |
| Patient is far from Mumbai and travel is difficult | Nearest hospital first | The booklet advises far-away patients to seek immediate local attention and visit casualty or OPD once stable. |
Outstation patient stay, MSW and travel planning
Many patients travel to TMH from outside Mumbai. Cancer treatment may require repeated visits, tests, admission, surgery, chemotherapy, radiation or follow-up. Do not book long private accommodation until the first registration and treatment plan are clear.
Where to ask
Ask the Medical Social Worker Department at Golden Jubilee Block, Ground Floor about support options, documents and accommodation guidance.
Accommodation caution
TMH may coordinate with accommodation providers, but availability, charges, rules and responsibility belong to those centres. Confirm directly before depending on a room.
Travel buffer
For a first visit, avoid same-day return bookings. Registration, missing documents, repeat copies, counters and tests can take extra time.
- Keep original reports with one trusted attendant and photocopies in a separate file.
- Save digital scans of biopsy, imaging and discharge summaries on phone/cloud.
- Carry medicines, food allowed by doctor, water and phone charger.
- Ask early about nutrition, blood support, stay help and scheme support if treatment will continue for weeks.
Foreign national patient registration
Foreign national patients should not arrive without checking the official international patient route. The patient booklet says foreign nationals should email reports to the International Patients Liaison Cell and may receive a letter of invitation if needed for medical visa.
| Requirement | Detail | Practical caution |
|---|---|---|
| International email | internationalpatients@tmc.gov.in | Send relevant reports and wait for official guidance. |
| Patient visa document | Original passport with valid medical visa, Med-1 | Missing documents may lead to rejection for registration. |
| Attendant document | Blood relative with original passport and valid medical attendant visa, Med-2 | Confirm attendant rule before travelling. |
| Fee category | Foreign nationals are registered under F category | Charges differ; check the current schedule of charges. |
Map to Tata Memorial Hospital Mumbai, Parel
Map phrase: Tata Memorial Hospital, Dr. E Borges Road, Parel East, Mumbai 400012.
Official source links used
Tata Memorial Hospital Mumbai FAQs
What is Tata Memorial Hospital Mumbai address?
Tata Memorial Hospital is located at Dr. E Borges Road, Parel East, Mumbai – 400012, Maharashtra, India.
What is the Tata Memorial Hospital Mumbai phone number?
The official contact numbers listed for Tata Memorial Hospital Mumbai include +91-22-24177000, 24177300 and 24161413.
When should new patients report for registration?
The 2026 patient booklet says new patients should report to the registration area between 8:00 AM and 11:00 AM. Follow-up patients should report as per appointment time.
Where are General and Private registration counters at TMH Parel?
General category registration counters are on the Ground Floor of Golden Jubilee Building. Private category registration counters are on the 1st Floor of Homi Bhabha Building.
Is the patient physically required for a new TMH case file?
Yes. The patient booklet says the patient must be physically present to make a new case file.
What is the General category registration fee and initial deposit?
The 2026 patient booklet lists General patient registration fee as ₹100 and initial deposit as ₹4,000, subject to hospital policy changes.
What is the Private category registration fee and initial deposit?
The 2026 patient booklet lists Private category registration fee as ₹500. The initial deposit is ₹20,000 for private patients other than Adult Hematology cancer and ₹50,000 for Adult Hematology cancer patients.
Does Tata Memorial Hospital Mumbai offer teleconsultation?
Yes. For non-emergency teleconsultation, patients can call 022-24177337, send WhatsApp to 9321470561 or email teleconsult@tmc.gov.in.
Does TMH provide expert second opinion?
Yes. The patient booklet says expert second opinion can be provided even if the patient is not physically available, but it is only an opinion service. Medicines and invasive procedures are not issued on second-opinion basis.
Does Tata Memorial Hospital have 24/7 casualty?
Yes. The 2026 patient booklet mentions a 24/7 Casualty Department on the Ground Floor of the Main Building and says patients may call 022-24177000 for guidance.
Which government schemes are mentioned for TMH?
The patient booklet lists MJPJAY, AB-PMJAY, Biju Swasthya Kalyan Yojana, ESIC, Prime Minister’s Relief Fund, Chief Minister’s Relief Fund and President Relief Fund. Patients should visit the MSW Department for details and enrolment.
Can registered TMH patients access records online?
Registered patients can use the TMH EMR login with the case number printed on the hospital case file or smart card and the smart-card PIN or password.
Is this the official Tata Memorial Hospital website?
No. This is an independent patient-navigation guide. Use official TMH/TMC links on this page for final appointment, fee, counter and policy confirmation.
Final practical takeaway
For Tata Memorial Hospital Mumbai, use the address Dr. E Borges Road, Parel East, Mumbai – 400012. Call 022-24177000, 24177300 or 24161413 before travelling if you are unsure about the correct route.
For a first visit, decide whether the patient needs new registration, second opinion, preventive oncology, referral investigation, teleconsultation or casualty. Carry ID, nominee details, referral letter if available and all cancer diagnosis reports.