KEM Parel Patient Guide: Phone, OPD, Case Paper, Map & Visit Steps
If you searched for kem hospital mumbai address, the useful answer is: Seth GS Medical College and KEM Hospital is in Parel, Mumbai 400012, with the main hospital phone number 022-24107000.
This refreshed guide goes beyond address only. It explains which OPD to check, what to ask on the call, where common OPDs are located, what documents to carry, and what certificate/case-paper charges are shown in the official manual.
Fast answer: address, phone and exact map phrase
Official contact address: Seth GS Medical College and KEM Hospital, Acharya Donde Marg, Parel, Mumbai 400012, India.
OPD page address wording: K.E.M. Hospital, Dr. E. Moses Road, Parel, Mumbai 400012. Both point users to the Parel KEM campus area, so use the embedded map below or search “KEM Hospital Parel Acharya Donde Marg”.
Main contact number: 022-24107000. Email: kemwebsite@kem.edu.
What do you need to do right now?
Use this table to act quickly. It places the official link exactly where the user needs it instead of sending everything to a source list at the bottom.
| Need | Do this first | Why it matters |
|---|---|---|
| Address or route | Open the map section | KEM is a large Parel campus; map phrase matters for taxi/auto drop-off. |
| General hospital enquiry | Call 022-24107000 | Ask for the exact department or extension instead of only saying “KEM hospital”. |
| Routine OPD | Check official OPD timings | OPD day, time, extension, doctor unit, building and floor differ by department. |
| Certificate / case paper | Check case paper & certificate section | The official Manual-4 PDF lists certificate fees, timelines and case-paper validity. |
| Department selection | Open official departments | KEM has main, supportive, super-specialty and service departments. |
| Emergency symptoms | Use emergency/casualty route, not routine OPD | Chest pain, stroke signs, severe injury or breathlessness should not wait for OPD timing. |
Official contact details and call script
For OPD
Say the patient problem, then ask: “Which OPD, which day, which building, which floor, and what extension should I call?”
For reports or certificate
Ask which counter handles it, what fee applies, whether case paper is needed, and when it can be collected.
For admission/ward
Ask whether the patient should come via OPD, casualty/emergency, or with a referral to a specific department.
OPD timings: practical department summary
The official OPD page is detailed and not beginner-friendly. This summary pulls out high-demand OPDs, extension numbers and location clues. Always verify before travel because doctor units and schedules can change.
| OPD / clinic | Extension | Listed days & timing | Location clue |
|---|---|---|---|
| General Practice | 7319 | Monday to Saturday, 8:00 AM–10:30 AM | New Building, 1st floor / OPD 10 |
| Medical OPD | 7304 | Monday to Saturday, 8:00 AM–10:30 AM, doctor unit changes by day | New Building, 1st floor / OPD 26 |
| Gynaecology | 7309 | Monday to Saturday, 8:00 AM–10:30 AM | Old Building, 1st floor / OPD 109 |
| Antenatal | 7309 | Monday to Saturday, 1:30 PM–3:30 PM | Old Building, 1st floor / OPD 109 |
| Cardiology | 7313 | Tuesday, Wednesday, Friday, 8:00 AM–10:30 AM | CVTC Building, ground floor / OPD 301 |
| ENT | 7307 | Monday to Saturday, 8:00 AM–10:30 AM, doctor unit changes by day | Old Building, 1st floor / OPD 107 |
| Orthopaedic new cases | 7315 | Monday to Saturday, 8:00 AM–10:30 AM | O.C. Building, ground floor / OPD 401 |
| Orthopaedic old cases | 7315 | Monday to Saturday, 1:30 PM–3:30 PM | O.C. Building, ground floor / OPD 401 |
| Neurology new / old | 7310 | New: Monday 8:00 AM–10:30 AM; Old: Friday 8:00 AM–10:30 AM | Old Building, 1st floor / OPD 114 |
| Neurosurgery | 7979 | Monday to Saturday pattern shown, 8:00 AM–10:30 AM | New Building, ground floor / OPD 201 |
| Psychiatry | 7311 | Monday to Saturday, 8:00 AM–10:30 AM, doctor unit changes by day | Old Building, 1st floor / OPD 112 |
| Skin & STD | 7312 | Monday to Saturday, 8:00 AM–10:30 AM, doctor unit changes by day | Old Building, 1st floor / OPD 105 |
| Anti Rabies | 7302 | Monday to Saturday, 1:30 PM–3:30 PM | New Building, ground floor / OPD 11 |
Case paper, OPD certificate and certificate fees from official Manual-4 PDF
This is the missing micro-help most address pages do not provide. KEM’s official Manual-4 PDF lists timelines and fees for certificates issued to OPD or admitted patients. Verify current fee at the counter because PDF/manual documents can be old, but it is still an official source.
| Certificate / paper | Fee shown in PDF | Time limit shown | Patient action |
|---|---|---|---|
| OPD certificate | ₹30 | Same day after fees are paid | Carry case paper and ask the OPD/counter where OPD certificate is issued. |
| Medico-legal certificate | Free | Within one month from payment-date wording shown in PDF | Ask for medico-legal process at the relevant department/counter; do not assume same-day issue. |
| Life insurance certificate | ₹150 | Within 14 days from payment | Ask whether insurer form, patient ID and old papers are required. |
| Permanent unfit certificate | ₹100 | Same day after fees are paid | Confirm department approval and required documents before paying. |
| Injury certificate | ₹100 | Same day after fees are paid | Useful after injury treatment; ask where injury records are verified. |
| Disability certificate | ₹100 | Same day after fees are paid | Confirm current disability certificate process, board requirement and documents. |
| Hospitalisation certificate | ₹10 | After 2 days | Carry admission/discharge details and ask whether discharge summary is required. |
| Reimbursement bill | ₹50 | After 15 days | Keep bills, discharge summary, receipts and employer/insurance forms ready. |
Choose the right KEM department before calling or travelling
The official department page lists many departments. This table converts that list into patient-language search intent.
| Patient need | Ask for this department / OPD | Helpful clue |
|---|---|---|
| Fever, weakness, diabetes, BP, general illness | General Practice / Medical OPD / Medicine | General Practice and Medical OPD are listed in New Building, 1st floor. |
| Pregnancy, antenatal care, women’s health | Gynaecology / Antenatal | Both use Old Building, 1st floor / OPD 109 in the official schedule. |
| Chest pain, heart disease, cardiac follow-up | Cardiology / CVTS / CVTC | Cardiology is listed in CVTC Building, ground floor / OPD 301. |
| Fracture, joint pain, accident injury, spine referral | Orthopaedics | New and old orthopaedic cases have separate timing blocks. |
| Child illness, newborn issue, paediatric follow-up | Pediatrics / Neonatology / Paediatric Surgery | Paediatric medical clinics are listed in afternoon slots on selected days. |
| Kidney disease, dialysis, transplant follow-up | Nephrology / Renal Transplant | Nephrology and renal transplant are listed separately in OPD information. |
| Brain, seizures, neurological symptoms | Neurology / Neurosurgery | Neurology new/old clinics and neurosurgery have different listed days. |
| Skin, STI/STD, leprosy/Hansen-related care | Skin & STD / Hansen | Skin & STD and Hansen clinics are listed in Old Building first-floor areas. |
First-time patient visit steps
Use the official OPD page or call 022-24107000. Ask for extension, day, timing, building, floor and OPD number.
Search “KEM Hospital Parel Acharya Donde Marg” or “KEM Hospital Dr E Moses Road Parel”. Avoid selecting KEM Hospital Pune.
Many OPDs start at 8:00 AM and close registration/consultation windows early. Keep extra time for case paper and queue.
Bring ID, old case paper, referral note, prescriptions, lab reports, X-ray/scan reports, discharge summary and medicine list.
For OPD certificate, injury certificate, reimbursement bill or hospitalisation certificate, ask current counter, current fee and expected collection date.
Go to emergency/casualty or call local emergency help for serious symptoms.
Documents to carry for OPD, admission, certificates and reports
For routine OPD
- Patient photo ID if available.
- Old KEM case paper or registration details if already visited.
- Previous prescriptions and current medicine list.
- Lab reports, X-ray, CT/MRI, ECG, ultrasound or discharge summary.
- Referral letter if another hospital or doctor sent the patient.
For certificates / reimbursement
- Case paper and visit/admission details.
- Discharge summary for admitted patient certificate or reimbursement.
- All paid bills and receipts if reimbursement is needed.
- Employer/insurance form if applying for claim certificate.
- Patient and attendant mobile number for follow-up.
Bed and ICU information: useful but not live availability
KEM’s official services/facilities page shows department-wise bed distribution and ICU categories. Use this only to understand hospital scale, not to assume today’s bed availability.
Total existing beds shown
The services/facilities page displays total existing beds as 2193 in its department-wise bed table.
ICU total shown
The ICU distribution section shows scheduled and proposed ICU totals adding up to 312.
Not live availability
Admission depends on clinical need, department decision, emergency priority and current capacity.
Emergency and serious symptoms: do not wait for OPD
Routine OPD schedules are not for serious symptoms. Go to emergency/casualty or call local emergency services for chest pain, stroke signs, severe breathing difficulty, road accident, heavy bleeding, unconsciousness, seizure, poisoning, severe burns or pregnancy emergency.
Go urgent
Use emergency/casualty route first if symptoms are severe or sudden.
Bring papers
If possible, carry medicines, allergy list, old reports and discharge summaries.
One clear attendant
Keep one person responsible for documents, phone, payments and communication.
KEM Hospital Mumbai map and route help
Best map search: KEM Hospital Parel, Acharya Donde Marg, Mumbai 400012.
Taxi or auto
Say “KEM Hospital Parel” and keep Acharya Donde Marg / Dr E Moses Road as the location clue.
Elderly patient
Drop the patient near the entrance first, then manage parking or vehicle movement.
OPD day
Reach early; large public hospitals can have queues at registration, OPD and report counters.
Video and schema safety note
No YouTube video is embedded in this refreshed version because a directly relevant official KEM address/OPD visitor video with verifiable title, upload date and thumbnail was not confirmed. To avoid Google Search Console video structured-data errors, no fake VideoObject schema is added.
Related Indian hospital guides
These internal links were verified as live pages on IndianHospitals.org and are relevant for users comparing major Indian hospital address/contact guides.
Tata Memorial Hospital Mumbai
Useful if you need another major Parel/Mumbai hospital address and OPD guide.
Read Tata Memorial Mumbai guideNIMHANS Hospital Bangalore
Useful for a similar public hospital route, OPD and address guide.
Read NIMHANS Bangalore guideIQRAA Hospital Kozhikode
Useful if you want another detailed OPD, contact and location-format example.
Read IQRAA Kozhikode guideOfficial sources used for verification
KEM Hospital Mumbai address and contact FAQs
What is the official KEM Hospital Mumbai address?
The official contact page lists Seth GS Medical College and KEM Hospital, Acharya Donde Marg, Parel, Mumbai 400012, India.
What is the KEM Hospital Mumbai contact number?
The main official phone number is 91-22-2410 7000. From India, call 022-24107000.
What is the official email for KEM Hospital Mumbai?
The official contact page lists kemwebsite@kem.edu for information regarding the college, hospital and website.
Is KEM Hospital Mumbai in Parel?
Yes. KEM Hospital Mumbai is in Parel. The official contact page uses Acharya Donde Marg, while the OPD page also mentions Dr. E. Moses Road, Parel, Mumbai 400012.
Is KEM Hospital Mumbai different from KEM Hospital Pune?
Yes. This guide is for King Edward Memorial Hospital, Parel, Mumbai. KEM Hospital Pune is a different hospital in Rasta Peth, Pune.
Does KEM Hospital have OPD timings online?
Yes. The official KEM OPD timings page lists OPD names, extension numbers, days, timings, doctor units, building names and OPD/floor numbers.
What time do many KEM OPDs run?
Many routine OPDs are listed around 8:00 AM to 10:30 AM, while several clinics are listed in the afternoon from 1:30 PM to 3:30 PM. Timings vary by department and should be verified before visiting.
How much is a new KEM case paper according to the official manual?
The official Manual-4 PDF says a new patient case paper is issued on payment of ₹10 and remains valid for 14 days. Verify current fee at the counter before payment.
What certificate fees are shown in the KEM Manual-4 PDF?
The PDF shows OPD certificate ₹30, life insurance certificate ₹150, permanent unfit certificate ₹100, injury certificate ₹100, disability certificate ₹100, hospitalisation certificate ₹10 and reimbursement bill ₹50, with different issue timelines.
Which departments are available at KEM Hospital Mumbai?
KEM lists departments including Medicine, Pediatrics, Psychiatry, Chest Medicine, Skin and VD, General Surgery, Ophthalmology, ENT, Orthopaedics, Obstetrics and Gynaecology, Cardiology, Neurology, Neurosurgery, Nephrology, Urology, Radiology and more.
Can I rely on online bed numbers for admission availability?
No. KEM’s services/facilities page shows bed distribution and ICU categories, but it is not live bed availability. Admission depends on clinical need, current capacity and hospital decision.
Should I wait for routine OPD in an emergency?
No. For chest pain, stroke signs, severe breathing difficulty, road accident, heavy bleeding, unconsciousness, seizure, poisoning, burns or pregnancy emergency, use emergency/casualty care instead of waiting for routine OPD.