Apollo Hospital Kolkata Contact Number, Address & OPD 2026
If you searched for apollo hospital kolkata contact number, the main Apollo Multispeciality Hospitals, EM Bypass / Canal Circular Road unit lists appointment and enquiry phone 033 4420 2122.
This independent guide helps you confirm the right Apollo Kolkata branch, call the correct number, book OPD, use emergency 1066, prepare documents, understand insurance pre-authorisation and reach the Canal Circular Road hospital without confusion.
Fast answer: Apollo Hospital Kolkata contact number and address
Appointment and enquiry number: 033 4420 2122.
Hospital listing phone: 08062972764.
Apollo emergency number: 1066. For non-branch-specific Apollo Lifeline information, Apollo also lists 1860 500 1066.
Address: Apollo Multispeciality Hospitals, 58, Canal Circular Road, Kadapara, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054.
Email: infokolkata@apollohospitals.com.
This page is an independent patient-navigation guide for IndianHospitals.org. It is not the official Apollo Hospitals website, not an appointment platform and not a medical-advice substitute.
Confirm the correct Apollo Hospital Kolkata branch first
“Apollo Hospital Kolkata” can create branch confusion because Apollo shows more than one Kolkata-area facility. This page focuses on Apollo Multispeciality Hospitals, EM Bypass / Canal Circular Road, Kolkata 700054, not the Narendrapur unit or smaller clinic pages.
| Branch / facility | Officially listed address clue | Use this page for? |
|---|---|---|
| Apollo Multispeciality Hospitals, EM Bypass, Kolkata | 58, Canal Circular Road, Kadapara, Phool Bagan, Kankurgachi, Kolkata 700054 | Yes. This is the main branch covered here. |
| Apollo Hospitals – Narendrapur | 366 Paikpara Road, Ward 26, near Ramakrishna Mission, Narendrapur, Kolkata 700103 | No. Confirm Narendrapur appointment and route separately. |
| Apollo Medical Centre, Gariahat | Clinic / medical-centre context, not the Canal Circular Road hospital | No. Use only if your appointment specifically says Gariahat. |
Apollo Hospital Kolkata contact details
How to book Apollo Hospital Kolkata OPD appointment
For routine OPD, call the appointment number or use the official Apollo online booking route. Apollo’s hospital page says appointments can be booked online through the Apollo website or by calling the appointment helpline, and walk-in appointments may also be available. For a specific doctor, confirm the branch, date, fee, reporting time and whether the slot is physical or online.
| Need | Best route | What to confirm |
|---|---|---|
| New OPD consultation | Call 033 4420 2122 or use official Apollo booking | Doctor name, specialty, physical OPD slot, consultation fee, reporting desk and payment route. |
| Follow-up visit | Use UHID / previous visit record | Whether follow-up is chargeable, same doctor availability and whether old reports are needed. |
| Online consultation | Apollo 24|7 / official Apollo online consultation route | Whether prescription, reports, refund or reschedule rules apply to your booking. |
| Same-day OPD | Call before travelling | Whether the doctor is available today, whether walk-in tokens are open and expected waiting time. |
| Health checkup | Ask for health-check package desk | Fasting requirement, package inclusions, reporting time and report delivery route. |
| Emergency | Call 1066 or go emergency | Share patient location and symptoms; do not wait for routine OPD in urgent cases. |
Say “Apollo Multispeciality Hospitals, EM Bypass / Canal Circular Road, Kolkata” before asking for a doctor or OPD slot.
Use symptoms only to ask for the right department; do not self-diagnose. If unsure, ask the appointment desk which specialty should be selected.
Doctor timings may change due to surgery, emergency duty or leave. Confirm the exact date, time and reporting counter.
Keep SMS, booking ID, payment receipt and patient phone number handy for the reception desk.
Reach with buffer time, but follow the reporting time given by the hospital or app.
Apollo Kolkata emergency and ambulance route
Apollo lists emergency number 1066. Apollo’s Kolkata emergency facilities page describes an emergency room with ambulance control, triage, resuscitation, major trauma / medical areas, minor procedure rooms, observation units, 24-hour pharmacy and 24-hour laboratory and radiology services including CT / MRI.
Emergency call
Call 1066 for emergency assistance. Share location, patient condition, age, contact number and whether the patient can be moved safely.
Emergency room
Use emergency directly for serious symptoms. Emergency patients should not wait for OPD tokens or online appointment confirmation.
Ambulance
Apollo describes emergency ambulance services in Kolkata, including BLS, ALS, cardiac and pediatric ambulance categories. Confirm availability by calling 1066.
Departments and centres to ask about
Apollo Kolkata lists multiple centres of excellence and specialties. Use this table for navigation only. It does not diagnose your condition and it does not confirm a doctor’s availability for a particular date.
| Patient need | Department / centre to ask about | Booking tip |
|---|---|---|
| Chest pain, heart disease, stent or bypass discussion | Cardiology / Cardiothoracic Surgery | For acute chest pain, use emergency 1066 first. |
| Cancer diagnosis, chemotherapy, surgery or radiation discussion | Oncology / Radiation Oncology / Surgical Oncology / Medical Oncology | Carry biopsy, PET-CT/CT/MRI and previous treatment summary. |
| Bone, joint, spine or sports injury | Orthopaedics / Arthroscopy / Joint Replacement | Carry X-ray, MRI and previous implant details if any. |
| Brain, nerve, stroke follow-up or seizure concern | Neurology / Neurosurgery | For stroke-like symptoms, do not wait for OPD. |
| Stomach, liver, pancreas or colorectal concern | Gastroenterology / Gastro Surgery / Transplant | Ask whether fasting or old endoscopy/scan films are needed. |
| Kidney, urine, prostate or dialysis-related concern | Nephrology / Urology | Carry creatinine reports, urine tests and ultrasound if available. |
| Pregnancy, women’s health or pediatric care | Obstetrics & Gynaecology / Paediatrics | Carry vaccination, pregnancy file or prior discharge summary. |
| ENT, eye, skin, lung or diabetes concern | ENT / Ophthalmology / Dermatology / Pulmonology / Endocrine-related care | Ask for the right OPD doctor and whether tests can be done same day. |
Diagnostics, lab, imaging, blood bank and pharmacy
Apollo’s Kolkata site lists departments such as Radiology, Pathology, Microbiology Lab, Nuclear Medicine and Transfusion Medicine & Blood Bank. Its emergency facilities page also mentions 24-hour laboratory and radiology services including CT / MRI for emergency care.
Lab tests
Ask whether the test is OPD, emergency or admitted-patient based, and whether fasting or repeat sample is needed.
Imaging
For CT, MRI, radiology or nuclear medicine, confirm slot, preparation, contrast instructions and report timing.
Blood bank
Transfusion Medicine & Blood Bank is listed as a specialty. Confirm donor, component and emergency rules with the hospital.
Emergency support
The emergency facilities page mentions 24-hour pharmacy plus 24-hour lab and radiology services for emergency context.
Admission and billing basics at Apollo Kolkata
Apollo’s admission page says first-time consultation patients need one-time registration and a UHID card is issued. If the treating doctor advises admission, the patient or representative needs to complete formalities at the front desk.
| Admission step | What usually happens | Patient tip |
|---|---|---|
| Registration | Patient record is created and UHID card may be issued. | Use the same patient name, phone and ID consistently. |
| Admission form | Front desk collects patient details and consent. For children below 12, parent/guardian consent is needed. | Carry ID proof and attendant contact details. |
| Insurance / corporate patient | Pre-authorisation or authorisation letter may be needed. | Reach the corporate / insurance help desk before admission when planned. |
| Deposit | Initial deposit may be collected depending on room and treatment; receipt should be issued. | Pay only through billing department or official online payment route. |
| Surgery admission | Hospital guidance says surgery patients may be asked to pay the full amount at admission. | Ask for written estimate, package inclusions and non-payable items. |
| Interim billing | Interim bills may be issued during stay and further deposits may be requested. | Keep receipts, TPA approvals and payment records together. |
Insurance, TPA and cashless approval checklist
Apollo Kolkata’s insurance page explains that cashless treatment depends on TPA / insurer approval, and the hospital corporate help desk facilitates the process but cannot influence approval. This is important because “hospital accepts insurance” does not automatically mean your policy, room, procedure or OPD bill will be cashless.
Carry for insurance desk
- Original health insurance card / TPA card.
- Government-issued ID proof copy such as PAN, driving licence or voter ID where accepted.
- Employee ID card if using corporate group insurance.
- Doctor advice, diagnosis note and treatment estimate.
- Policy number, insurer name, TPA name and insured person details.
- Previous reports, discharge summaries and current prescriptions.
Ask before admission
- Is Apollo Kolkata active in my exact insurer / TPA network?
- Is my planned treatment eligible for cashless approval?
- Does my policy cover OPD, diagnostics, room rent and consumables?
- Is pre-authorisation required before admission?
- What amount is approved and what can become self-pay?
- What happens if approval is delayed, reduced or rejected?
Government scheme and regulatory check for Apollo Kolkata
Apollo Kolkata is a private / corporate hospital, not a government hospital. Do not mark it as a government provider. For government schemes or employee reimbursement, verify the exact branch and package through the scheme authority, hospital insurance desk and your employer/department before admission.
| Scheme / authority | Safe status on this page | What patient should do |
|---|---|---|
| PM-JAY / Ayushman Bharat | Not assumed for this branch without current official scheme confirmation. | Check the official PM-JAY / NHA route and call hospital insurance desk before admission. |
| CGHS / PSU / employer panels | May vary by employer, validity period, package and branch. | Use your current department/PSU/CGHS list and confirm written approval. |
| West Bengal Health Scheme | Do not assume coverage only because the hospital is in Kolkata. | Verify on the current West Bengal Health Scheme portal and with the hospital desk. |
| IRDAI / insurance regulation | Regulates insurance ecosystem; it does not approve your individual hospital bill. | Follow policy, TPA and insurer grievance routes if there is a dispute. |
| Social outreach / free treatment note | Apollo’s About Us page describes obligations under a Government of West Bengal lease agreement. | Ask hospital administration and relevant government authority about current eligibility and process before relying on it. |
Documents to carry before visiting Apollo Hospital Kolkata
For OPD
- Appointment SMS or booking ID.
- Patient ID proof and active mobile number.
- UHID card if already registered.
- Old prescriptions and current medicines list.
- Recent test reports, films or discharge summary.
For diagnostics
- Doctor prescription or test advice.
- Fasting confirmation if needed.
- Previous reports for comparison.
- Payment receipt or insurance approval where applicable.
- Report delivery instructions.
For admission
- Government ID proof.
- Insurance / TPA / corporate card if applicable.
- Pre-authorisation or sanction letter if available.
- Admission advice and estimate.
- Attendant ID and emergency contact number.
How to reach Apollo Multispeciality Hospitals, Kolkata
Use the full hospital name and address in maps or cab apps: Apollo Multispeciality Hospitals, 58 Canal Circular Road, Kadapara, Phool Bagan, Kankurgachi, Kolkata 700054. For emergency, call 1066 first and follow ambulance-control instructions.
Metro / public transport
Use the Phool Bagan / Salt Lake Stadium side depending on your route and confirm final walking/cab distance in maps before travelling.
Taxi / app cab
Enter “Apollo Multispeciality Hospitals, Canal Circular Road, Kolkata” and check the pin before starting the ride.
Emergency arrival
For emergency, tell the driver or ambulance staff you need Apollo Kolkata Emergency, not routine OPD.
Map to Apollo Hospital Kolkata
Map address: Apollo Multispeciality Hospitals, 58, Canal Circular Road, Kadapara, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054.
Official source links used
Apollo Hospital Kolkata contact number, address and OPD FAQs
What is Apollo Hospital Kolkata contact number?
For Apollo Multispeciality Hospitals, Kolkata appointment and enquiry, call 033 4420 2122. Apollo’s hospital listing also shows 08062972764 for the EM Bypass / Canal Circular Road branch.
What is Apollo Hospital Kolkata emergency number?
Apollo lists emergency number 1066. Use it for emergency and ambulance assistance instead of waiting for routine OPD booking.
What is Apollo Hospital Kolkata address?
The main Apollo Multispeciality Hospitals, EM Bypass, Kolkata address is 58, Canal Circular Road, Kadapara, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054.
Is Apollo Kolkata a government hospital?
No. Apollo Multispeciality Hospitals, Kolkata is a private / corporate multispeciality hospital. Government scheme or reimbursement eligibility must be verified separately with the relevant authority and hospital desk.
How can I book Apollo Hospital Kolkata OPD appointment?
You can call 033 4420 2122 or use Apollo’s official online booking route. Confirm the exact branch, doctor, fee, date, reporting time and whether the appointment is physical or online.
Can I walk in for Apollo Kolkata OPD?
Apollo’s hospital page says walk-in appointments may also be available. For same-day OPD, call before travelling because doctor availability and token status can change.
Does Apollo Kolkata have emergency and ambulance service?
Yes. Apollo lists emergency 1066, and the Kolkata emergency facilities page describes emergency room, triage, resuscitation area, ambulance control and emergency support facilities.
Does Apollo Kolkata have 24-hour pharmacy and diagnostics?
The emergency facilities page mentions 24-hour pharmacy and 24-hour laboratory and radiology services including CT / MRI in emergency context. Confirm routine OPD diagnostic timing separately.
What documents should I carry for Apollo Kolkata OPD?
Carry appointment SMS, patient ID proof, active mobile number, UHID if already registered, old prescriptions, current medicines list, test reports and discharge summary if relevant.
What is UHID at Apollo Kolkata?
Apollo’s admission guidance says first-time consultation patients complete one-time registration and a UHID card is issued. Keep this number for future visits and follow-ups.
Does Apollo Kolkata support cashless insurance?
Apollo’s insurance page explains cashless treatment through TPA / insurer approval. Approval is not automatic, and the Corporate Help Desk can facilitate but cannot influence the insurer or TPA decision.
Is PM-JAY accepted at Apollo Hospital Kolkata?
This page does not assume PM-JAY acceptance for this branch. Check the current official PM-JAY/NHA source and confirm with the Apollo Kolkata insurance desk before admission.
Which Apollo Kolkata branch is covered here?
This page covers Apollo Multispeciality Hospitals, EM Bypass / Canal Circular Road, Kolkata 700054. It does not cover Apollo Narendrapur or Apollo Medical Centre Gariahat.
Does this page replace official Apollo Hospitals information?
No. This is an independent IndianHospitals.org patient guide. Always verify appointment, emergency, fee, doctor and insurance details from official Apollo or scheme sources before travel.
Final practical takeaway
For Apollo Hospital Kolkata contact number, start with 033 4420 2122 for appointments and enquiries. For emergencies, use 1066. The branch covered here is Apollo Multispeciality Hospitals, 58 Canal Circular Road, Kadapara, Phool Bagan, Kankurgachi, Kolkata 700054.
Before travelling, confirm the correct branch, doctor, OPD slot, fee, reporting desk, insurance approval status and whether your case should go to emergency instead of routine OPD.