AIIMS Hospital Delhi Address & Patient Route Guide
If you searched for aiims hospital delhi address, the main AIIMS New Delhi campus is at Ansari Nagar, New Delhi – 110029, near Aurobindo Marg and Ring Road.
This independent guide brings together the official address, board numbers, OPD call-centre, ORS booking route, emergency contacts, OPD timings, admission basics, grievance route and first-visit preparation in one readable page.
Fast answer: AIIMS Hospital Delhi address and contact
Address: All India Institute of Medical Sciences, Ansari Nagar, New Delhi – 110029.
Main entrance clue: AIIMS is located in front of Safdarjung Hospital at the Ring Road and Aurobindo Marg crossing. The main entrance is on Aurobindo Marg, Gate No. 1.
Board numbers: +91-11-26588500 / 26588700. Central enquiry also lists 26588900.
OPD appointment phone: 011-26589142, 26589143, 26589144 and 26589145.
Online OPD booking: use the official ORS portal. Appointment availability depends on OPD slots.
Source note: official AIIMS and ORS pages should be checked again before travel because phone numbers, OPD rooms, appointment slots and fees can change.
AIIMS Delhi hospital type and patient-use status
AIIMS New Delhi is a major public medical institute and hospital. For patients, this matters because OPD routing, referral rules, subsidised charges, admission counters, emergency handling and grievance routes work differently from a normal private hospital.
Facility type
Autonomous public medical institute and hospital. Use official AIIMS and government appointment routes, not third-party “guaranteed appointment” claims.
Best for
Referral-level OPD, speciality and super-speciality services, emergency care, trauma route, investigations and admission when advised by treating doctors.
Before travel
Confirm department, appointment date, reporting counter, referral need and whether the patient should use emergency instead of routine OPD.
How to book AIIMS Delhi OPD appointment
Use ORS or the AIIMS OPD call-centre before travelling. AIIMS receives heavy patient load, so selecting the correct hospital, department and route can save time.
| Need | Best route | Exact action |
|---|---|---|
| New OPD appointment | ORS online appointment | Open ORS, choose Delhi, AIIMS New Delhi, department and available date. |
| Phone OPD booking | AIIMS OPD call centre | Call 011-26589142 / 43 / 44 / 45 during phone-booking hours. |
| Follow-up appointment | UHID / previous visit details | Keep UHID, registered mobile number, previous prescription and department name ready. |
| No Aadhaar mobile OTP | ORS demographic details or counter route | ORS may ask for patient name and demographic details. If Aadhaar is not used, confirm whether OPD card collection at hospital is needed. |
| Speciality / super-speciality clinic | Referral route | AIIMS Citizen Charter says referral from AIIMS General OPD or a government institution is needed. |
| Emergency / trauma | Emergency or JPNA Trauma Centre | Do not use routine OPD queue. Go emergency or trauma route directly. |
Open ORS for online appointment or use the current AIIMS call-centre numbers. Avoid third-party “guaranteed AIIMS appointment” pages.
There are several AIIMS institutions across India. Choose AIIMS New Delhi, not another AIIMS campus.
Wrong department selection can cause counter delays, wasted travel and re-routing.
Use the patient’s own Aadhaar/ABHA/mobile details where possible. Old patients should keep UHID and previous prescription ready.
Keep the SMS, screenshot or printout. Check reporting date, time, department and counter before leaving home.
AIIMS has enquiry/help routes. Ask before standing in the wrong queue.
AIIMS Delhi address and contact details
AIIMS OPD call-centre numbers and rules
Use the call centre only for OPD appointment booking. AIIMS states that this call centre does not handle general hospital enquiries or other services.
| Call-centre item | Official detail | What to do |
|---|---|---|
| OPD booking numbers | 011-26589142, 26589143, 26589144, 26589145 | Call for OPD appointment booking only. |
| Monday–Friday timing | 8:30 AM to 4:30 PM on working days | Call during working hours; keep patient details ready. |
| Working Saturday timing | 8:30 AM to 1:00 PM | Do not assume full weekday timing on Saturday. |
| ORS full / unavailable | Phone and ORS appointments come from the same pool. | If ORS is full, the call centre may not create a separate slot. |
| Old AIIMS app | AIIMS says the AIIMS app was removed from Google Play due to non-functional issues. | Do not rely on old installed app; use ORS or call-centre route. |
| CTVS post-operative follow-up | Dedicated helpline/WhatsApp numbers 9999635940 and 9999635425 are listed for CTVS post-operative cardiac surgical patients on Monday, Wednesday and Friday, 2 PM–6 PM. | Use only if the patient is a post-operative CTVS patient needing follow-up help. |
Official call-centre page: AIIMS Call Centre Details.
Which AIIMS route should you use?
AIIMS is not one small building. The right route depends on whether the patient needs routine OPD, eye care, cancer care, trauma, emergency or super-speciality referral.
| Patient situation | Use this route | Why it matters |
|---|---|---|
| Routine first visit | ORS / phone OPD appointment | Best for planned non-emergency consultation if slots are available. |
| Follow-up after AIIMS visit | UHID / follow-up appointment | Follow-up booking and records are linked to previous visit details. |
| Speciality or super-speciality clinic | Referral from General OPD or government institution | Citizen Charter says referral is needed for such clinics. |
| Eye problem | Dr. Rajendra Prasad Centre for Ophthalmic Sciences | Eye services and RP Centre casualty have a separate route. |
| Cancer diagnosis or treatment | Dr. B.R. Ambedkar Institute Rotary Cancer Hospital | Cancer care is handled through a dedicated AIIMS centre. |
| Accident or trauma | JPNA Trauma Centre / emergency | Trauma cases should not go through normal OPD queue. |
| Chest pain, stroke signs, severe breathing problem | Emergency / Casualty | Emergency care prioritizes treatment over routine paperwork. |
AIIMS Delhi OPD details from Citizen Charter
These details help first-time patients understand where OPD happens, when registration is listed, how the OPD card works and what happens after the doctor orders tests.
OPD location
OPD services are in Raj Kumari Amrit Kaur (RAK) OPD Block and the adjoining extended OPD building for Medicine and Paediatrics OPD.
OPD card
Citizen Charter lists an OPD card cost of ₹10 from the main counter on OPD ground floor. Reconfirm current fee at the counter.
Sample collection
Blood, urine, stool and similar samples are collected at Room No. 27, RAK OPD Ground Floor and Room No. 14A in Extended OPD Block.
| OPD item | Official detail | Patient action |
|---|---|---|
| General OPD registration | 8:30 AM to 10:30 AM | Reach with appointment proof, ID and reports. Ask counter before joining a wrong queue. |
| General OPD consultation | 8:30 AM to 1:00 PM | Patients are generally seen first-come first-served, with priority for emergency/senior citizens where applicable. |
| Speciality clinic registration | 1:00 PM to 2:00 PM | Carry referral from AIIMS General OPD or a government institution where required. |
| Speciality clinic consultation | 1:00 PM to 6:00 PM | Confirm clinic day and referral rule before travelling. |
| Sample collection timing | 8:00 AM to 10:00 AM | Ask whether fasting, repeat sample or payment is needed. |
| Reports | Reports normally reach the concerned OPD on the next OPD day. | Ask doctor/counter when and where to check the report. |
| Investigations | Some investigations are free; others are charged as per government norms. | Deposit money only at designated hospital cash counters and take receipt. |
| Mobility help | Wheelchairs and patient trolleys are available free at OPD entrance. | Ask entrance/help desk for mobility support. |
Official OPD details: AIIMS Citizen Charter – Out Patient Services.
Diagnostics, lab, blood bank and support facilities
For tests and scans, follow the treating doctor’s requisition and the counter/lab direction given at AIIMS. Do not assume every test is available the same day or free for every patient category.
| Facility | Useful official detail | Patient tip |
|---|---|---|
| Routine lab | Sample collection is listed for blood, urine, stool and similar tests. | Confirm fasting, payment, report date and whether the sample is OPD or ward-based. |
| Emergency investigations | Urgent investigations are available for casualty patients round the clock. | Emergency investigations are routed through casualty/emergency, not normal OPD token flow. |
| Imaging and special investigations | AIIMS mentions MRI, CT, USG and other investigations, with waiting period possible. | Ask for appointment date, preparation, charges and report-collection route. |
| Blood bank | AIIMS Citizen Charter says AIIMS has a licensed blood bank functioning 24 hours a day. | If transfusion is advised, ask the treating unit/blood bank about donor and component rules. |
| Patient movement | Citizen Charter mentions battery-operated vans/Parikrama Sewa within campus. | Ask security/help desk for nearest pickup point if patient has mobility difficulty. |
| Attendant support | Medical Social Service and Welfare routes are mentioned for poor and indigent patients. | Outstation families should ask early if financial or stay support is needed. |
AIIMS Delhi emergency and casualty contact details
AIIMS emergency services are listed as available 24 hours a day throughout the year. In serious cases, treatment and management get priority over registration and medico-legal paperwork.
| Emergency need | Official number / place | What patient or attendant should do |
|---|---|---|
| Medicine emergency | 26594405 | Use for urgent medical emergency guidance. Go directly if life-threatening. |
| Surgery emergency | 26594706 | Use for serious surgical or trauma-like emergency guidance. |
| Neurosurgery emergency | 8929936770 | Use for neurosurgery resident on call for emergencies/casualty. |
| Emergency location | Ground floor, AB Wing | Accessible from AIIMS entrance on Aurobindo Marg. |
| Eye casualty / RP Centre | 26583062 | Use for serious eye emergency guidance. |
| Accident / trauma | JPNA Trauma Centre | Use trauma route, not routine OPD queue. |
Official emergency page: AIIMS Citizen Charter – Casualty and Emergency Services.
Important AIIMS Delhi patient locations
Tell taxi, auto, ambulance or security staff the exact centre. Saying only “AIIMS” can cause confusion on a large campus.
| Location / centre | Best for | Patient tip |
|---|---|---|
| AIIMS Main Hospital / OPD campus | General OPD, RAK OPD Block, extended OPD and main hospital services | Use Ansari Nagar / Aurobindo Marg / Gate No. 1 direction. |
| RAK OPD Block | Routine outpatient registration and consultation | Ask help desk for exact department room and counter. |
| Dr. Rajendra Prasad Centre for Ophthalmic Sciences | Eye care and RP Centre casualty | Eye patients should confirm RP Centre route before standing in general OPD queue. |
| Cardio Thoracic and Neuro Sciences Centre | Cardiac, cardiothoracic, neurology and neurosurgery-related care | Carry referral, old records and post-operative cardiac details if applicable. |
| Dr. B.R. Ambedkar Institute Rotary Cancer Hospital | Cancer services | Carry biopsy, histopathology, PET/CT, MRI and previous treatment summary. |
| JPNA Trauma Centre | Accident and trauma emergency | For accident/trauma, do not go through routine OPD. |
Admission, private ward and visitor details
If the doctor advises admission, bed availability and room category matter. Confirm current rates and process at the admission counter because charges can be revised.
| Admission item | Official detail | Patient action |
|---|---|---|
| General ward | Citizen Charter mentions general ward advance bed charges for 10 days. | Confirm current amount and what is included at admission counter. |
| Private ward | Private room allotment needs treating doctor recommendation and Medical Superintendent office process. | Ask about waiting list, class, estimate and extra procedure charges. |
| Short admission | Citizen Charter mentions short admission for less than 24 hours for minor illness, investigations or interventions. | Verify current short-admission charges at counter. |
| Attendant passes | Every inpatient is provided with two attendant passes. | Keep passes safe and follow security rules. |
| Visitor timing | Visitors are allowed during notified visiting hours: 4:00 PM to 6:00 PM. | Do not bring many relatives outside visiting hours. |
| Poor patients / financial help | Hospital charges may be waived for very poor patients on recommendation; financial assistance may be available through relief funds. | Contact Medical Social Service Department / Welfare Officer if financial help is needed. |
Official indoor details: AIIMS Citizen Charter – Indoor Services.
Before visiting AIIMS Delhi: documents and preparation
Carry these for OPD
- Appointment SMS, printout or screenshot.
- Patient ID proof and active mobile number.
- Aadhaar / ABHA details if used for ORS booking.
- UHID and old AIIMS prescription if follow-up patient.
- Referral letter if going to speciality or super-speciality clinic.
- Previous prescriptions, discharge summaries and investigation reports.
- Current medicines, dose list and allergy list.
- Water, allowed food/snacks, phone charger and extra time for queues.
Ask before travelling
- Is my appointment for AIIMS New Delhi, not another AIIMS?
- Which block, centre, OPD room or counter should I report to?
- Do I need referral for this speciality clinic?
- Is fasting needed for blood tests or imaging?
- Should I bring an attendant for elderly, disabled or child patient?
- When will reports reach the OPD or be available?
- Is this urgent enough for emergency instead of routine OPD?
Insurance, CGHS, PM-JAY and scheme-check note
AIIMS Delhi is a public institute with many subsidised hospital processes, but do not assume every scheme, insurance plan, reimbursement route or cashless process applies automatically to every service.
Government patient
Carry scheme card, employee card, referral or sanction letter if your case depends on CGHS, ECHS, ESIC, PM-JAY, state scheme or department reimbursement.
Fee category
Ask whether your case is general, private, short admission, day-care, emergency, investigation-only or scheme-linked before paying.
Confirm at counter
For cashless or reimbursement, confirm exact desk, document list, approval route and whether OPD is covered before treatment.
Patient safety, tout warning and campus rules
Avoid touts
AIIMS Citizen Charter warns users to beware of touts and unauthorized persons and not to make money transactions with them.
Heavy patient load
AIIMS OPD and emergency receive many patients. Keep time buffer and follow hospital rules to reduce confusion.
Need help?
Medical Social Services / Social Guides are available in patient areas for assistance, especially for poor and indigent patients.
Official user responsibilities: AIIMS Citizen Charter – Responsibilities of Users.
Complaints, control room and grievance route
For administrative help or grievance, use the official control-room route instead of arguing at counters.
Official grievance information: AIIMS Citizen Charter – Complaints and Grievances.
Map to AIIMS Hospital Delhi, Ansari Nagar
Address for maps: All India Institute of Medical Sciences, Ansari Nagar, New Delhi – 110029.
Official source links used
AIIMS Hospital Delhi address, contact and appointment FAQs
What is AIIMS Hospital Delhi address?
AIIMS Hospital Delhi is located at All India Institute of Medical Sciences, Ansari Nagar, New Delhi – 110029.
What is AIIMS Delhi main contact number?
The official board numbers are +91-11-26588500 and 26588700. Central enquiry numbers listed by AIIMS include 26588500, 26588900 and 26588700.
How can I book AIIMS Delhi OPD appointment?
Book online through the official ORS portal or call AIIMS OPD appointment numbers 011-26589142, 26589143, 26589144 or 26589145 during working booking hours.
What are AIIMS OPD phone booking timings?
AIIMS call-centre page lists phone OPD booking timing as Monday to Friday 8:30 AM to 4:30 PM on working days, and working Saturday 8:30 AM to 1:00 PM.
What is the AIIMS Delhi emergency number?
AIIMS Citizen Charter lists emergency numbers 26594405 and 26594706. It also lists 8929936770 for neurosurgery resident on call for emergencies/casualty.
Where is the AIIMS emergency department located?
The AIIMS emergency location is listed as Ground floor, AB Wing, accessible from the AIIMS entrance on Aurobindo Marg.
Where is the AIIMS OPD located?
AIIMS OPD services are situated in Raj Kumari Amrit Kaur OPD Block and the adjoining extended OPD building for Medicine and Paediatrics OPD.
What is the AIIMS Delhi OPD registration time?
The Citizen Charter lists General OPD registration from 8:30 AM to 10:30 AM and General OPD consultation from 8:30 AM to 1:00 PM.
How much does AIIMS OPD card cost?
The Citizen Charter mentions an OPD card costing ₹10 from the main counter on OPD ground floor. Confirm the current fee at the hospital counter before payment.
Do I need referral for AIIMS speciality clinic?
For speciality and super-speciality clinics, AIIMS Citizen Charter says you need referral from AIIMS General OPD or any government institution.
What documents should I carry for AIIMS Delhi OPD?
Carry appointment SMS or printout, patient ID, Aadhaar/ABHA or mobile details used for ORS, UHID if old patient, referral letter if needed, old prescriptions, test reports, medicines and allergy list.
Can I get AIIMS appointment if ORS slots are full?
AIIMS call-centre page says ORS and phone appointments come from the same pool. If ORS slots are unavailable, calling the call centre may not create a separate appointment.
Where should I go for accident or trauma at AIIMS Delhi?
For accident or trauma, use JPNA Trauma Centre or emergency route instead of routine OPD. For life-threatening symptoms, go emergency immediately.
Is the old AIIMS mobile app still useful for appointment booking?
AIIMS says the AIIMS app has been removed from Google Play because issues made it non-functional. Use ORS or the official OPD call-centre route instead.
Where can I complain if I face a patient-care problem at AIIMS?
AIIMS Citizen Charter gives a Control Room and grievance route. Control room numbers include 26589279 and 26593308.
Does AIIMS Delhi have a blood bank?
AIIMS Citizen Charter says AIIMS has a licensed blood bank functioning 24 hours a day for donation, storage and issue of blood and blood components. Confirm donor and component rules with the treating unit or blood bank.
Does this page replace official AIIMS appointment information?
No. This is an independent patient-navigation guide. For appointment, emergency, fee and department changes, use official AIIMS and ORS sources linked on this page.
Final patient takeaway
For AIIMS Hospital Delhi address, use: All India Institute of Medical Sciences, Ansari Nagar, New Delhi – 110029. For board enquiry, call 011-26588500 / 26588700. For OPD phone booking, call 011-26589142 / 43 / 44 / 45 during booking hours.
For routine care, book through ORS or phone first. For serious emergency, trauma, chest pain, stroke symptoms or severe breathing problem, use emergency/casualty route instead of waiting for OPD appointment.