Powai OPD Booking Desk, Emergency Lines & Visit Details for Hiranandani Hospital
If you searched for hiranandani hospital powai contact number, this guide gives the right OPD, emergency, board line, department desk and patient-help numbers before you travel.
Dr L H Hiranandani Hospital is located at Hill Side Avenue, Hiranandani Gardens, Powai, Mumbai – 400076. Use this page to book OPD, choose physical or video consultation, prepare documents and understand admission, TPA, visitor and billing rules.
Fast answer: Hiranandani Hospital Powai contact number
OPD appointment: call 022 7102 3500 or 022 2576 3500.
Board line: call 022 7102 3300 / 3333 or 022 2576 3300 / 3333.
Emergency: call 022 7102 3322 / 3323 or 022 2576 3322 / 3323. The hospital also shows +91 8424007007 for emergency and appointments.
Address: Dr L H Hiranandani Hospital, Hill Side Avenue, Hiranandani Gardens, Powai, Mumbai – 400076.
How to book Hiranandani Hospital Powai OPD appointment
Choose the route based on what the patient needs: physical OPD, video consultation, emergency, health check, lab service, physiotherapy, home care or admission.
| Need | Best route | Exact action |
|---|---|---|
| Physical OPD appointment | Official patient portal or OPD phone | Open physical appointment portal or call 022 7102 3500. |
| Video consultation | Official video consultation link | Open video consultation booking. |
| Emergency | Accident & Emergency | Call 022 7102 3322 / 3323 or go to emergency. |
| Health check | Health check desk | Call 022 7102 3318 / 3398 or 022 2576 3318 / 3398. |
| Lab test or report help | Laboratory services | Call 022 7102 3365 / 3366 or 022 2576 3365 / 3366. For laboratory home care, call 9769023328. |
| Home care | Home care service desk | Call 022 7102 3323 / 022 2576 3323 / 9819873621. |
If the patient needs examination, scan, dressing, injection, procedure, urgent assessment or admission review, choose physical OPD or emergency instead of video.
For physical OPD, use the hospital’s patient portal or call OPD. For video consultation, use the official BestDoc booking link from the hospital site.
Do not say only “doctor appointment”. Say cardiology, neurology, orthopaedics, gynecology, pediatrics, dermatology, oncology, gastroenterology, urology, nephrology or health check.
If you already know the department, use the direct OPD numbers below. It can reduce transfer time through the board line.
Ask whether fasting, previous reports, insurance papers, referral note, scan film/CD, attendant or wheelchair assistance is needed.
Keep SMS, screenshot, doctor name, department, slot time, payment receipt and patient ID/UHID/PRN if available.
Hiranandani Hospital Powai contact numbers by service
Use the exact department number when possible. Calling only the board line can add delay if you already know the service you need.
| Service | Official number | Use for |
|---|---|---|
| OPD appointment | 022 7102 3500 / 022 2576 3500 | Doctor OPD booking, doctor availability, slot confirmation. |
| Accident & Emergency | 022 7102 3322 / 3323; 022 2576 3322 / 3323 | Emergency, accident, ambulance coordination and urgent patient arrival. |
| Emergency & appointments mobile | +91 8424007007 | Shown by hospital website for emergency and appointments. |
| Board line | 022 7102 3300 / 3333; 022 2576 3300 / 3333 | General enquiry and transfer to department. |
| Patient relationship | +91 8657112432 | Patient relation, service guidance, escalation help. |
| Blood bank | 022 7102 3355 / 3356 / 3357; 022 2576 3355 | Blood bank enquiry and blood donation camp contact. |
| Health check | 022 7102 3318 / 3398; 022 2576 3318 / 3398 | Executive health checkup and package timing. |
| Laboratory | 022 7102 3365 / 3366; 022 2576 3234 / 3365 / 3366 | Lab test enquiry, lab report or process help. |
| Laboratory home care | +91 9769023328 | Home sample / lab home-care support. |
| Home care services | 022 7102 3323 / 022 2576 3323 / 9819873621 | Home care nurse, home care service and follow-up support. |
| Physiotherapy | 022 2576 3479 | Physiotherapy appointment or service enquiry. |
Department OPD numbers: faster than main board line
The official contact page lists direct department appointment numbers. Use these when you know the OPD floor or specialty.
Which desk should you call first?
This quick decision table solves the most common Powai contact-number confusion.
| If you need | Call first | Ask this exact question |
|---|---|---|
| Doctor OPD appointment | OPD appointment number | “Is Dr/department available today, and which floor should we report to?” |
| Chest pain, stroke, accident or severe breathing issue | Accident & Emergency | “Patient has emergency symptoms. Which entrance should we use and is ambulance support needed?” |
| Health check package | Health check desk | “Which package, fasting rule, reporting time and reports are included?” |
| Cashless admission | Billing / TPA through board line | “Is my TPA accepted, what documents and how many days before admission?” |
| Lab home sample | Laboratory home care | “Is home sample available at my address and what timing/fasting is required?” |
| Complaint, service help or guidance | Patient relationship number | “Can you help route my query to OPD/billing/admission/lab?” |
Specialities and services to mention while booking
Saying the right specialty helps the OPD desk route you faster and reduces wrong-floor or wrong-doctor confusion.
| Patient need | Ask for | Carry / mention |
|---|---|---|
| Chest pain, heart disease, angioplasty, BP, cardiac review | Cardiology / Cardiac Care / CVTS | ECG, echo, angiography, discharge summary, current medicines. For active chest pain, call emergency. |
| Brain, stroke, seizure, spine or nerve issue | Neurology / Neurosurgery / Stroke Clinic | MRI/CT, previous neurologist notes, medicine list, symptom start time. |
| Kidney, dialysis, urine, stone, prostate | Nephrology / Urology / Renal Transplant | Creatinine, urine reports, ultrasound/CT, dialysis file. |
| Stomach, liver, gallbladder, pancreas, endoscopy | Gastroenterology / Surgical Gastroenterology / HPB Surgery | LFT, ultrasound, CT/MRI, endoscopy/colonoscopy reports. |
| Bone, joint, spine, sports injury, knee/hip replacement | Orthopaedics / Sports Medicine / Spine Surgery | X-ray, MRI, old surgery notes, physiotherapy file. |
| Pregnancy, gynecology, IVF, high-risk pregnancy | Obstetrics & Gynaecology / IVF / High Risk Pregnancy Clinic | Pregnancy scans, blood tests, previous delivery/surgery notes. |
| Cancer, chemotherapy, surgery, radiation opinion | Cancer Care Centre / Medical, Surgical or Radiation Oncology | Biopsy, PET/CT, MRI, treatment summary, chemo records. |
| Diabetes, thyroid, fever, infection | General Medicine / Endocrinology / Infectious Diseases | Lab reports, current medication, sugar/BP log. |
| MRI, CT, X-ray, lab, echo, stress test | Diagnostics / Radiology / Laboratory / Cardiology tests | Doctor prescription, previous report and fasting requirement if any. |
After understanding the specialty, use the official contact route: Hiranandani Hospital contact and appointment page.
OPD appointment rules patients should know
The appointment portal and hospital policies may affect your visit, refund, transfer or timing. Confirm final rules while booking.
Before booking
- Use the official physical appointment portal or the OPD appointment phone number.
- Use patient’s correct name, mobile number and old hospital ID/UHID/PRN if available.
- Choose the right doctor/speciality and appointment mode.
- Ask if a registration fee applies for new patients.
- For video consultation, check payment and doctor availability before paying.
Before reaching
- Reach early for first-time registration and billing.
- Carry old reports and medication list.
- Keep one attendant where possible; avoid bringing too many relatives to OPD.
- If the doctor may be delayed due to emergency, ask OPD desk before waiting long.
- For cancellation/refund, use the official policy or hospital desk instead of relying on third-party claims.
OPD registration form details from official PDF
The official Out Patient Registration form shows what information may be needed during registration. Keep these details ready to avoid counter delays.
| Form area | Details asked | Patient action |
|---|---|---|
| Appointment details | Consulting doctor, date and time, MR number if applicable. | Keep doctor name and appointment proof ready. |
| Medical registration | Patient name, date of birth/age, sex, marital status and blood group. | Carry ID proof and previous hospital file if any. |
| Contact details | Address, city, state, country, PIN, mobile, landline and email ID. | Use an active mobile number and email; the form notes email for regular health updates. |
| Consent and signature | Authorization for examination, investigation and treatment as deemed appropriate. | Read before signing, especially if patient is elderly, minor or dependent. |
| Mandatory fields | The PDF notes underlined fields are mandatory. | Do not leave mandatory registration fields blank. |
Accident & Emergency contact and when to use it
Use the emergency route for serious symptoms. Do not wait for normal OPD if the patient may need immediate assessment.
Emergency centre
Emergency contact is listed for accident and emergency care.
Accident and emergency
Use A&E for trauma, chest pain, stroke symptoms and severe illness.
Ambulance support
Call emergency desk and explain location, age and symptoms before arranging transfer.
| Emergency type | What to do | Number |
|---|---|---|
| Accident, fall, fracture, head injury | Call A&E and reach emergency entrance; carry ID if possible. | 022 7102 3322 / 3323 |
| Chest pain or heart attack symptoms | Use emergency immediately; do not wait for cardiology OPD. | 022 2576 3322 / 3323 |
| Stroke symptoms | Note exact symptom start time and go emergency. | +91 8424007007 |
| Ambulance need near hospital area | Call emergency and explain patient location, age and symptoms. | 022 7102 3322 / 3323 |
Read official emergency information: Accident & Emergency Centre page.
Admission, discharge, pharmacy and hospital-stay rules
These details matter if the OPD doctor advises admission, surgery or inpatient treatment after consultation.
| Topic | Official detail | Patient action |
|---|---|---|
| Admission desk | Admission desk is open 24 hours a day. | Meet front office executive at ground-level multitask counter. |
| ID proof | Government-recognized photo ID proof is needed for admission. | Carry Aadhaar, PAN, passport, driving licence or voter ID as applicable. |
| Deposit | Minimum deposit is requested unless corporate/insured. For planned surgeries, 100% advance is taken before admission. | Ask estimate, deposit, room category and payment mode before admission. |
| Discharge | Discharge starts after consultant’s written order; formalities can take up to one and a half hours. Vacate before 12 noon to avoid additional charge. | Plan billing, pharmacy, transport and attendant availability early. |
| Diet | Hospital dietician supervises menu; outside food is not permitted. | Ask diet rules for diabetic, cardiac, renal or post-surgery patient. |
| Pharmacy | Hospital pharmacy is open 24 hours and medicines are provided by hospital pharmacy. | Do not assume outside medicines will be accepted during admission. |
| Ambulance | Ambulance is available with prior notification for emergency and hospital transfer use. | Call emergency desk and confirm availability. |
| Emergency charges | Emergency charges apply 6 PM–8 AM on regular days and 24 hours on Sunday/public holidays; listed as 150% of hospital tariff. | Ask billing desk if visit/admission is being billed under emergency tariff. |
Read official inpatient guide: Admission & Services Guide.
TPA and cashless insurance: what to prepare
For cashless admission, the hospital guide says pre-authorisation is the patient’s responsibility. For planned admissions, approach the hospital in advance with documents.
Carry these for TPA / insurance
- Patient ID proof and address proof.
- Policy holder / main member ID and address proof.
- Current-year TPA card or current policy.
- Previous treatment record: doctor prescription or discharge summary.
- Relevant investigation reports.
- Current hospitalization record: OPD prescription or emergency notes.
- For accident cases, MLC copy and self-declaration with reason, location and timing.
Cashless process tips
- For planned admission, approach hospital at least 7 days in advance where possible.
- Submit completed pre-authorisation request form at billing counter.
- Approval depends on form accuracy, medical history and additional amount if required.
- Security deposit may apply for cashless facility and is non-adjustable during discharge.
- If approval is delayed or denied, be ready for direct payment as per hospital billing process.
Check official TPA page: TPA & Insurance information.
Visitor and attendant rules
| Area | Rule shown by hospital | Practical tip |
|---|---|---|
| Wards | Attendant pass allows bearer to enter hospital at any time until patient is discharged. | Keep attendant pass safe; do not send many relatives to ward. |
| Visitor pass | Visitor pass is valid from 5 PM to 7 PM on all days including public holiday and Sunday. | Tell relatives the exact visiting window to avoid entry issues. |
| Extra visitors | Extra visitors can wait in atrium lobby until pass is handed over. | Limit visitors for patient rest and smoother entry. |
| ICU / ICCU | Visitors are restricted; one relative with attendant pass can visit/wait in ICU wait area. | Follow nursing desk instruction; ICU rules may be stricter based on patient condition. |
Read official visitor page: Visiting Information.
Bed charges and admission-cost planning
The hospital’s bed-charge page lists category charges. Confirm current estimate at admission because procedure, consultant, tests, pharmacy, emergency timing, room category and insurance rules can change the final bill.
| Category | Listed charge | Ask before admission |
|---|---|---|
| Economy | ₹2,000 / day | Availability, attendant rule, billing inclusions. |
| Twin sharing | ₹4,000 / day | Whether insurance covers this category. |
| Single room | ₹8,000 / day | Deposit and procedure estimate. |
| Deluxe | ₹14,000 / day | Room eligibility under policy. |
| ICU | ₹14,000 / day | ICU billing and consultant/procedure charges. |
| NICU | ₹6,000 / day | Neonatal billing details. |
| PICU | ₹8,000 / day | Pediatric critical-care estimate. |
| Presidential suite | ₹30,000 / day | Suite availability and package exclusions. |
| Accident & Emergency bed | ₹700 / hour | Emergency evaluation and investigation cost. |
| Daycare less than 5 hours | ₹1,000 | Procedure-specific billing. |
| Daycare more than 5 hours | ₹2,200 | Whether room/daycare category changes. |
Check official bed charge page: Bed Charges.
Before visiting OPD: documents and quick checklist
Carry these for OPD
- Appointment confirmation, SMS or portal screenshot.
- Government photo ID proof.
- UHID / PRN / old hospital file if you have one.
- Previous prescriptions and discharge summaries.
- Recent lab reports, scans, ECG, X-ray, MRI/CT or procedure reports.
- Current medicines and allergy list.
- Insurance/TPA card if admission or procedure may be needed.
Ask these before leaving home
- Is the doctor available today?
- Which floor or OPD desk should I report to?
- Is fasting needed for tests or health check?
- What is the approximate consultation fee and registration charge?
- Can I bring an attendant?
- Will tests be done same day?
- If admission is likely, what deposit/TPA documents are needed?
How to reach Hiranandani Hospital Powai
Powai traffic can vary a lot. For OPD, keep buffer time; for emergency, call A&E and use the fastest route.
| Starting point | Hospital travel note | Practical tip |
|---|---|---|
| International Airport | Approx. 8 km; around 35 minutes by taxi/cab/auto depending on traffic. | Keep more buffer during peak traffic or rain. |
| Domestic Airport | Approx. 12 km; around 55 minutes by taxi/cab/auto. | Share hospital address and Powai/Hiranandani Gardens landmark with driver. |
| Kanjurmarg Station | Approx. 2.7 km; taxi/cab/auto or bus route possible depending on traffic. | Kanjurmarg is usually a practical railway-side access point. |
| Andheri Station | Approx. 10 km; travel time can be high during peak hours. | Andheri–Saki Vihar/JVLR route can be slow during traffic. |
Official route help: Getting to the Hospital.
Map to Dr L H Hiranandani Hospital Powai
Address: Hill Side Avenue, Hiranandani Gardens, Powai, Mumbai – 400076.
Video and schema safety note
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Official source links used
Hiranandani Hospital Powai contact and OPD FAQs
What is Hiranandani Hospital Powai contact number?
The main board line numbers are 022 7102 3300 / 3333 and 022 2576 3300 / 3333. The patient relationship number shown by the hospital is +91 8657112432.
What is Hiranandani Hospital Powai OPD appointment number?
The OPD appointment numbers are 022 7102 3500 and 022 2576 3500.
What is the emergency number for Hiranandani Hospital Powai?
The Accident & Emergency numbers are 022 7102 3322 / 3323 and 022 2576 3322 / 3323. The website also shows +91 8424007007 for emergency and appointments.
Where is Dr L H Hiranandani Hospital located?
The hospital is located at Hill Side Avenue, Hiranandani Gardens, Powai, Mumbai – 400076.
Can I book Hiranandani Hospital Powai appointment online?
Yes. The hospital links to an official physical appointment portal and a video consultation booking route. You can also call the OPD appointment numbers.
Which number should I call for cardiology OPD?
For direct cardiology OPD appointment help, the hospital contact page lists 8657034043. For general OPD booking, call 022 7102 3500 or 022 2576 3500.
What should I carry for OPD visit at Hiranandani Hospital Powai?
Carry appointment proof, government ID, UHID/PRN if available, old reports, current medicines, allergy list and insurance/TPA card if admission or procedure may be needed.
What are Hiranandani Hospital Powai visiting hours?
The hospital’s visitor pass is valid from 5 PM to 7 PM on all days including public holidays and Sunday. ICU/ICCU visitor access is restricted.
Does Hiranandani Hospital Powai have 24-hour pharmacy?
Yes. The admission guide says the hospital pharmacy is open 24 hours and medicines are provided by the hospital pharmacy during admission.
What is the address for map directions?
Use “Dr L H Hiranandani Hospital, Hill Side Avenue, Hiranandani Gardens, Powai, Mumbai – 400076” in Google Maps or cab apps.
Final practical takeaway
For Hiranandani Hospital Powai contact number, use 022 7102 3500 or 022 2576 3500 for OPD appointment, 022 7102 3322 / 3323 for emergency, and 022 7102 3300 / 3333 for board line.
Before visiting, confirm the doctor, floor, appointment time, fee, documents and whether tests or admission may be needed. For emergency symptoms, use Accident & Emergency instead of waiting for normal OPD.