Medanta Hospital Gurugram Address, OPD & Contact 2026
If you searched for medanta hospital gurugram, the main hospital is Medanta – The Medicity at CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
This independent patient guide explains the correct Sector 38 address, appointment routes, OPD planning, emergency 1068, insurance checks, billing questions, documents, visitor rules, international-patient help and source links before you call or visit.
Fast answer: Medanta Hospital Gurugram address and contact
Address: Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
Main appointment/contact number: +91-880-000-1068.
Emergency helpline: 1068. Medanta’s emergency page describes 1068 as the emergency and ambulance helpline for urgent support.
Hospital type: private multi-super-speciality tertiary-care hospital. Do not use ORS for routine Medanta OPD; use Medanta’s official booking route, call centre, app/web platform or hospital help desk.
OPD rule: Medanta does not publish one universal OPD time for every doctor and speciality. Treat OPD as doctor/speciality-specific and confirm the slot, floor, reporting time and payment status before visiting.
This is an independent patient-navigation page, not the official Medanta website or a booking platform. Confirm appointment, doctor availability, tariffs, insurance and emergency instructions from Medanta before travel.
Which Medanta Gurugram location is this guide about?
Medanta has the main Sector 38 hospital and several Mediclinic locations in Gurugram/Gurgaon. This page is about the main hospital: Medanta – The Medicity, Sector 38, Gurugram.
| Location name | Use it for | Address clue |
|---|---|---|
| Medanta – The Medicity, Gurugram | Main hospital, OPD, emergency, admission, diagnostics, surgery and inpatient care | CH Baktawar Singh Road, Sector 38, Gurugram 122001 |
| Medanta Mediclinic Golf Course Road | Neighbourhood outpatient services and appointments at that clinic | Golf Course Road, Sector 27, Gurugram |
| Medanta Mediclinic Subhash Chowk | Extended evening OPD-style clinic services near the main hospital area | Islampur Village, Sector 38, Gurugram |
| Medanta Mediclinic Cybercity | Cybercity outpatient clinic and preventive health checks | DLF Cyber City, DLF Phase 2, Gurugram |
How to book Medanta Hospital Gurugram OPD appointment
Medanta OPD works like a private hospital appointment system. Choose the hospital location, speciality, doctor and available slot, then confirm the payment/reporting instructions.
| Need | Best route | What to confirm |
|---|---|---|
| New OPD appointment | Medanta website/app or call centre | Doctor, speciality, hospital location, slot time, consultation fee and reporting counter. |
| Call-back or appointment help | +91-880-000-1068 | Whether the number is for appointment, query, estimate, reports or admission help. |
| Follow-up visit | Patient portal/app or OPD department | Free follow-up eligibility, previous appointment ID, doctor slot and whether reports are ready. |
| Virtual consultation | Medanta online platform | Video consultation availability, payment, prescription access and technical requirements. |
| Diagnostics or lab test | Central appointment desk or doctor advice | Fasting, sample timing, report access, cancellation rule and whether the test is hospital-based or home collection. |
| Emergency | 1068 / emergency department | Ambulance need, patient location, symptoms, age, previous records and current medicines. |
Select Medanta – The Medicity, Gurugram if you are going to the main Sector 38 hospital. Do not confuse it with Golf Course, Subhash Chowk or Cybercity Mediclinic.
Use the official doctor listing or booking route. Doctor availability can change, so verify the current OPD slot before payment or travel.
Use the patient’s full name, mobile number, age, previous Medanta ID if available, and the reason for consultation.
Ask whether consultation, diagnostics, registration, health check or procedure estimate is payable in advance or at the billing desk.
Keep appointment SMS, booking ID, doctor name, speciality, floor, time, payment receipt and any preparation instructions.
Carry old prescriptions, discharge summaries, imaging films/CDs, lab reports and medicine list so the OPD doctor has usable context.
Medanta Hospital Gurugram address and contact details
Medanta Gurugram OPD: what patients should know before visiting
Medanta’s OPD is appointment-led and doctor-specific. The useful question is not only “hospital opening time”, but “which doctor, which floor, which slot, which payment route and which documents?”
No single universal OPD time
Speciality and doctor slots can differ. Check the appointment confirmation or call centre before leaving home.
Private OPD billing
Ask consultation fee, payment mode, invoice timing, cancellation rule and whether free follow-up is applicable.
Reporting counter
Confirm the floor, OPD desk, doctor room and whether you need registration or direct appointment check-in.
| OPD situation | What usually matters | Patient action |
|---|---|---|
| First-time patient | Registration, appointment ID, doctor selection and consultation fee | Reach with ID, appointment confirmation, old reports and payment proof if already paid. |
| Follow-up patient | Previous prescription, patient ID and free follow-up policy | Confirm follow-up window and doctor availability before visiting. |
| Second opinion | Complete medical records and previous treatment summary | Carry discharge summary, investigation reports, scan films/CD and medication list. |
| Diagnostic test after OPD | Doctor order, fasting rules, billing and report access | Ask the diagnostic desk when reports will be available in the patient portal. |
| Insurance patient | Network status, TPA, cashless approval and non-payable items | Confirm insurance helpdesk process before admission or planned procedure. |
Medanta Gurugram emergency and ambulance help
Medanta lists 1068 as its emergency helpline and describes emergency services with ground and air ambulance support. For a serious emergency, call 1068 or use the nearest emergency service without waiting for routine OPD.
| Emergency need | Use this route | What to keep ready |
|---|---|---|
| Chest pain / suspected heart attack | 1068 or nearest emergency | Patient age, symptoms, BP/sugar history, medicines and location. |
| Stroke symptoms | Emergency department | Time when symptoms started, weakness/speech issue and previous medical history. |
| Major accident or trauma | 1068 / emergency ambulance | Accident location, bleeding/injury details and whether patient is conscious. |
| Pregnancy emergency | Emergency / obstetric emergency care | Pregnancy weeks, bleeding/pain details, reports and treating doctor details. |
| Paediatric or neonatal emergency | 1068 and emergency triage | Child age, weight, fever/seizure/breathing issue and medicines given. |
Specialities and departments to ask about
Medanta’s Gurugram page lists 30+ super-specialities and highlights areas such as cardiac care, cancer care, neurosciences, gastrosciences, orthopaedics and renal care. Use the official doctor/speciality listing to confirm current doctors and appointment slots.
Cardiac care
Ask for cardiology, cardiac surgery, heart-failure, valve or emergency cardiac route based on the issue.
Cancer care
Carry biopsy, imaging, histopathology, treatment summary and previous oncology notes for consultation.
Neurosciences
Useful for neurology, neurosurgery, stroke, spine and brain-related specialist appointments.
Orthopaedics
Carry X-ray, MRI, discharge summary, implant records and old prescriptions where relevant.
Renal care
Ask about nephrology, urology, dialysis, transplant evaluation and kidney-related reports.
Gastrosciences
For liver, digestive, hepatobiliary and GI surgery concerns, carry endoscopy, scan and lab reports.
Women & child
Ask for obstetrics, gynaecology, paediatrics, neonatal and paediatric emergency routes.
Emergency
For life-threatening symptoms, use emergency rather than doctor OPD appointment.
Diagnostics, lab reports and health checks
Medanta’s help-desk information says diagnostic services include laboratory tests, radiology, imaging and specialised diagnostic procedures. Patients can access lab and radiology results through the secure online patient portal.
| Service need | What Medanta route suggests | Patient tip |
|---|---|---|
| Lab test after OPD | Doctor or central appointment desk can guide booking | Ask fasting rule, sample location, payment status and report timeline. |
| Radiology / imaging | Radiology and imaging are part of diagnostic services | Carry previous scans and ask whether contrast, fasting or kidney-function test is needed. |
| Routine report access | Reports can be accessed through patient portal | Keep registered mobile number and login details safe. |
| Health check package | EHC invoices may follow appointment-day rules under refund policy | Confirm package inclusions, fasting, arrival time and cancellation rule. |
| Home lab test | Invoice is generated after sample collection and payment | Confirm home collection availability for your address before booking. |
Billing, cancellation, refund and insurance questions
Private-hospital billing depends on consultation, diagnostic, health-check, procedure, room category and insurance/TPA approval. Do not assume that appointment confirmation means cashless approval.
Payment modes
Medanta help-desk information says cash, credit/debit cards and online transfers are accepted. Confirm exact billing desk rules before payment.
Insurance
Medanta says it accepts a wide range of insurance plans, but patients should confirm with the insurance helpdesk or their insurer.
Refund
For appointments without invoice creation, Medanta’s refund policy mentions cancellation through app or call centre and refund processing of 10–15 days.
| Before payment ask | Why it matters |
|---|---|
| Is this OPD, diagnostic, EHC, procedure or admission billing? | Refund and invoice timing can differ by service type. |
| Is my insurer and TPA active at this branch? | Network status can be branch-specific and plan-specific. |
| Is this cashless or reimbursement? | Cashless approval is not the same as general insurance acceptance. |
| What is my room entitlement and co-pay? | Room category can affect out-of-pocket cost and non-payable items. |
| Can I cancel online or must I visit billing desk? | Medanta policy says some partial cancellations are only in person at the hospital billing desk. |
Government scheme check: PM-JAY, CGHS, ECHS and other panels
Medanta Gurugram is a private hospital, so do not assume any government scheme applies automatically. For PM-JAY, CGHS, ECHS, PSU, employer or state-scheme coverage, verify the exact branch, package, eligibility and approval route before admission.
PM-JAY / Ayushman
Check the official PM-JAY hospital empanelment search or Haryana Ayushman route. Do not rely on old screenshots or third-party lists.
CGHS / ECHS
Confirm current empanelment, speciality permission, validity and credit/cashless rules from the official CGHS/ECHS source or the hospital insurance desk.
Employer / PSU panels
If you are covered by employer or PSU rules, ask for current MoU, discount, cashless status, document verification and sanction requirement.
Admission, visitor rules and attendant help
For admission, Medanta help-desk information describes registration, medical evaluation and paperwork. Planned admission usually needs estimate, insurance/pre-authorisation check and room-category confirmation.
| Patient need | What to ask | Useful documents |
|---|---|---|
| Planned admission | Admission desk, estimate, deposit, room category, insurance approval and surgery/procedure date | ID, doctor advice, reports, insurance card, TPA card and approval papers. |
| Emergency admission | Emergency triage, deposit/insurance process and attendant contact | ID, emergency notes, current medicines and previous records if available. |
| Visitor planning | Ward-specific visiting rule, pass system and restrictions | Attendant ID and patient room/bed details. |
| Outstation stay | Nearby hotel/guesthouse help and attendant waiting areas | Appointment/admission proof and patient ID. |
International patients at Medanta Gurugram
Medanta has an international-patient route for overseas patients. Its international help pages mention medical-record review, appointment scheduling, deposit, travel to Medanta, interpreter help, express check-in, buddy/staff support, food arrangements, guest-house help and ambulance pickup where needed.
Before travel
Share diagnosis, reports, discharge summaries, imaging, current medicines and treatment expectation with the international patient team.
Travel support
Ask for appointment letter, estimate, airport/travel help, interpreter need and attendant accommodation guidance.
After treatment
Ask how medical records, reports, follow-up appointments and remote review will be handled after discharge.
Documents to carry for Medanta Gurugram OPD or admission
For OPD visit
- Appointment SMS, booking ID or call-centre confirmation.
- Patient photo ID such as Aadhaar, passport, voter ID or other accepted ID.
- Previous Medanta patient ID if already registered.
- Old prescriptions, discharge summaries and test reports.
- Imaging films, CDs or digital scan links if available.
- Current medicine list, allergy list and major illness history.
- Payment receipt or online transaction proof if already paid.
For admission or insurance
- Doctor admission advice or procedure estimate.
- Insurance card, policy copy and TPA details.
- Corporate/PSU/CGHS/ECHS/PM-JAY documents if applicable.
- Pre-authorisation papers and sanction letter where required.
- Patient and attendant ID proof.
- Previous discharge summary and operative notes if referred.
- Emergency contact number of family/attendant.
Map to Medanta Hospital Gurugram, Sector 38
Address for maps: Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
Official source links used
Medanta Hospital Gurugram FAQs
What is Medanta Hospital Gurugram address?
Medanta Hospital Gurugram is located at Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001.
What is Medanta Hospital Gurugram contact number?
The main Medanta customer-service and appointment number shown by Medanta is +91-880-000-1068.
What is Medanta Gurugram emergency number?
Medanta lists 1068 as its emergency helpline for emergency and ambulance support.
Is Medanta Gurugram a government hospital?
No. Medanta – The Medicity, Gurugram is a private multi-super-speciality hospital. Government scheme coverage, if applicable, must be verified separately from the official scheme portal, payer and Medanta helpdesk.
Can I book Medanta Gurugram OPD online?
Yes. Medanta provides online booking through its official website/app route, and appointment help is also available through the call centre. Confirm location, doctor, fee and reporting details before visiting.
Does Medanta Gurugram use ORS for OPD booking?
No. ORS is generally used for participating government-hospital appointment systems. For Medanta Gurugram, use Medanta’s official website, app, call centre or hospital help desk.
What documents should I carry for Medanta OPD?
Carry appointment confirmation, patient ID, previous Medanta ID if available, old prescriptions, reports, imaging films or CDs, medicine list, allergy list and payment proof if already paid.
Does Medanta Gurugram accept insurance?
Medanta says it accepts a wide range of insurance plans, but patients should confirm the exact insurer, TPA, plan network, cashless approval and non-payable items with the insurance helpdesk and insurer.
Can PM-JAY or CGHS be used at Medanta Gurugram?
Do not assume scheme coverage. Check current PM-JAY, CGHS, ECHS, PSU or employer-panel status for the exact Medanta Gurugram branch and treatment package before admission or planned procedure.
What are Medanta Gurugram visitor timings?
Medanta help-desk information lists general visiting hours from 5:00 PM to 7:00 PM, seven days a week, but ward-specific restrictions and patient-condition exceptions may apply.
Can international patients contact Medanta Gurugram?
Yes. Medanta has international patient services for medical-record review, appointments, admission planning, travel help, interpreter support, estimates and follow-up coordination.
Does this page replace official Medanta information?
No. This is an independent patient guide. Use official Medanta links and the hospital helpdesk to confirm current appointment, emergency, tariff, insurance, doctor and visitor details.
Final practical takeaway
For Medanta Hospital Gurugram, use the main address: Medanta – The Medicity, CH Baktawar Singh Road, Sector 38, Gurugram, Haryana 122001. For appointments and general help, call +91-880-000-1068. For emergency support, call 1068.
For routine OPD, confirm doctor, speciality, location, slot, fee and reporting desk before travel. For serious symptoms, use emergency instead of waiting for normal OPD booking.