NEIGRIHMS Shillong Address, OPD Registration & Patient Visit Guide 2026
If you searched for neigrihms hospital shillong, the institute is at Mawdiangdiang, Shillong – 793018, Meghalaya. It is a major government-funded teaching and super-specialty hospital under the Ministry of Health & Family Welfare, Government of India.
This guide separates OPD consultation hours from registration hours and explains online booking, department days, emergency care, diagnostics, Blood Centre, documents, BPL support and the route to the hospital.
Fast answer: NEIGRIHMS Hospital Shillong address and OPD details
Official address: North Eastern Indira Gandhi Regional Institute of Health & Medical Sciences, Mawdiangdiang, Shillong – 793018, Meghalaya, India.
Hospital contact: 0364-2538076. The official contact page also lists 0364-2538045 for administration.
Casualty / Emergency: 0364-2538014. Emergency services are listed as available 24×7.
General OPD consultation: 9:00 AM–4:00 PM on weekdays and 9:00 AM–1:00 PM on Saturday.
Manual OPD registration: 8:30 AM–2:00 PM on weekdays and 8:30 AM–11:00 AM on Saturday.
Online registration: NEIGRIHMS provides an online OPD registration route, and its current site links patients to an online appointment user guide.
Is NEIGRIHMS Shillong a government hospital?
NEIGRIHMS is the North Eastern Indira Gandhi Regional Institute of Health & Medical Sciences. The Institute describes itself as a super-specialty teaching hospital under the Ministry of Health & Family Welfare, Government of India.
Autonomous public institute
NEIGRIHMS is an autonomous institute under the Union Ministry of Health & Family Welfare rather than a private corporate hospital.
Teaching and tertiary care
The campus combines hospital care, medical education, nursing education, specialty departments and super-specialty services.
North-East referral role
Patients may arrive from Meghalaya and other North-Eastern states, so outstation visitors should confirm the correct department and OPD day before making a long trip.
NEIGRIHMS Shillong address, phone and important contacts
NEIGRIHMS Shillong OPD timing and registration hours
The hospital’s Citizen’s Charter separates registration from doctor consultation. Reach before the registration counter closes even if consultation continues later.
| Patient service | Weekdays | Saturday | What this means |
|---|---|---|---|
| Manual registration | 8:30 AM–2:00 PM | 8:30 AM–11:00 AM | New or walk-in patients should reach before registration closes. |
| OPD consultation | 9:00 AM–4:00 PM | 9:00 AM–1:00 PM | These are general consultation hours; individual departments may have specific OPD days. |
| Routine investigations | 9:00 AM–3:00 PM | 9:00 AM–11:00 AM | A test may also have department-specific preparation or collection rules. |
| Emergency laboratory | 24×7 | 24×7 | Emergency testing operates separately from routine outpatient investigation hours. |
| Emergency / Casualty | 24×7 | 24×7 | Serious emergencies should not wait for OPD. |
How to book a NEIGRIHMS Shillong OPD appointment online
NEIGRIHMS lists Online Registration Services and currently provides an online OPD appointment user guide. Available appointment dates depend on the department and hospital slot availability.
Start from the NEIGRIHMS website or the government ORS portal rather than a third-party booking page.
Make sure you are booking North Eastern Indira Gandhi Regional Institute of Health & Medical Sciences, Shillong.
Choose the specialty carefully because several super-specialty clinics operate only on selected weekdays.
The current NEIGRIHMS registration guide says available slots appear according to hospital availability.
Keep a printed or digital copy for verification on the appointment day.
Carry the booking confirmation, patient ID, previous records and referral if one was issued by another hospital or doctor.
NEIGRIHMS department-wise OPD days and room clues
Several departments run Monday to Saturday, while some super-specialty clinics operate only on selected days. The official Citizen’s Charter currently lists the following schedule.
| Department | OPD days | Location / room |
|---|---|---|
| Anaesthesiology – PAC & Pain Clinic | Monday–Saturday | 1st Floor OPD Block, Rooms 102–105 |
| Cardiology | Monday–Saturday | 1st Floor, Rooms 123–127 |
| CTVS | Wednesday & Friday | 1st Floor, Rooms 112–114 |
| Dentistry | Monday–Saturday | 3rd Floor, Room 310 |
| Dermatology | Monday–Saturday | 3rd Floor, Rooms 308–309 |
| ENT | Monday–Saturday | 2nd Floor, Rooms 223–227 |
| General Medicine | Monday–Saturday | 1st Floor, Rooms 100, 101, 106–111 |
| General Surgery | Monday–Saturday | Ground Floor, Rooms 22–26 |
| Neurology | Monday–Saturday | 3rd Floor, Rooms 301–305 |
| Neurosurgery | Tuesday, Thursday & Friday | 2nd Floor, Rooms 201–204 |
| Obstetrics & Gynaecology | Monday–Saturday | Ground Floor, Rooms 17A, 17B–21 |
| Orthopaedics | Monday–Friday | Ground Floor, Rooms 2–8 |
| Ophthalmology | Monday–Saturday | 1st Floor, Rooms 118–122 |
| Surgical Oncology | Monday–Saturday | 2nd Floor, Rooms 212B–212C |
| Radiotherapy | Monday, Tuesday, Thursday, Friday & Saturday | 2nd Floor, Rooms 213–216 |
| Paediatrics | Monday–Saturday | 2nd Floor, Rooms 218–222 |
| Psychiatry | Monday–Saturday | 3rd Floor, Rooms 306–307 |
| TB & Respiratory | Monday, Wednesday & Friday | 1st Floor, Room 115 |
| Urology | Tuesday & Thursday | 2nd Floor, Rooms 205–211 |
First NEIGRIHMS OPD visit: what happens after you arrive
Find the OPD entrance
The enquiry counter is at the entrance of the OPD area. Tell staff the department name and whether the patient is new, follow-up or already has an online appointment.
Complete registration
All OPD patients are registered and issued an OPD card. Keep the card because it becomes important for consultation, reports and follow-up.
Go to the correct floor
Directional signs are available on hospital floors. Match the department with the OPD room instead of waiting at a general counter.
For a weekday manual registration, arriving well before 2:00 PM gives more time for registration and movement to the clinic.
Keep the digital or printed confirmation ready with patient identification.
Old prescriptions, discharge summaries, test reports and imaging can help the treating team understand earlier care.
Ask where to pay, where to submit samples, where reports will be available and whether a return date is needed.
NEIGRIHMS Emergency and Casualty: 24×7 route
NEIGRIHMS lists Emergency Services as available 24×7. The Emergency Unit is on the ground floor, roughly 200 metres straight from the Institute’s main gate.
Emergency Unit
For urgent illness or injury, use the Emergency/Casualty route rather than the normal OPD registration queue.
24-hour support
The Institute lists 24×7 diagnostic imaging, laboratory, ICU, in-house pharmacy and ambulance support for emergency care.
Diagnostics, sample collection and reports
NEIGRIHMS provides laboratory and imaging support, but routine testing follows different hours from emergency testing.
| Service | Official patient clue | Before you go |
|---|---|---|
| Central sample collection | First Floor, Room 128 | Carry the investigation request and billing/registration papers. |
| Routine investigations | Weekdays 9 AM–3 PM; Saturday 9 AM–11 AM | Confirm whether fasting or another preparation is required. |
| Emergency laboratory | 24×7 | Used through the emergency-care route where clinically required. |
| Imaging support | MRI, CT, digital X-ray, mammography and ultrasound are listed | Confirm booking, preparation and report timing for the exact test. |
| Specialized laboratory tests | Some are performed on selected days | Ask the relevant laboratory department before travelling only for a specialized test. |
NEIGRIHMS Blood Centre contact and donation timing
Blood issue service
Issue of blood and blood products is listed as available 24×7.
Donation hours
Blood donation is listed as 9:00 AM–4:00 PM Monday–Friday and 9:00 AM–1:00 PM Saturday.
BPL help, wheelchair support and other patient services
Medical Social Work Unit
The Institute lists support for BPL and other poor patients through its Medical Social Work Unit. Ask about current eligibility documents before assuming treatment will be free.
Mobility assistance
Wheelchairs, stretchers and patient trolleys are listed at the OPD entrance and Emergency Unit.
Pharmacy
The Citizen’s Charter lists pharmacy among the 24×7 support services. Availability of a particular medicine should still be confirmed at the hospital.
Private ward
Private ward facility is listed. Contact the Medical Superintendent’s Office for availability, category and current charges.
Enquiry counter
The enquiry counter at the OPD entrance is useful for department location, floor guidance and patient routing.
Diet and physiotherapy
Diet consultation is available in the OPD area, and physiotherapy services are listed at Room 900.
How to reach NEIGRIHMS at Mawdiangdiang
The Institute is in Mawdiangdiang, around 9 km from central Shillong according to its Citizen’s Charter. For taxi or local transport, saying “NEIGRIHMS, Mawdiangdiang” is more precise than saying only “government hospital.”
The Institute says public buses and taxis are available from areas including Motphran/Bara Bazar, Police Bazar, Polo Bazar and Rynjah.
The Institute identifies Umroi Airport and Lokpriya Gopinath Bordoloi International Airport, Guwahati as relevant airports. Travel time can vary substantially with road and weather conditions.
Use “NEIGRIHMS, Mawdiangdiang, Shillong 793018.” For an emergency, specifically ask for the Emergency/Casualty entrance.
What to carry for a NEIGRIHMS OPD visit
New patient checklist
- Government-issued photo ID or other accepted patient identification.
- Online appointment slip or SMS if registered online.
- Referral letter if another doctor or hospital referred the patient.
- Previous prescriptions and discharge summaries.
- Recent blood-test, pathology and imaging reports.
- List of current medicines and known drug allergies.
- Contact number for the patient or accompanying family member.
Follow-up patient checklist
- Existing NEIGRIHMS OPD card / hospital record details.
- Previous NEIGRIHMS prescription.
- Investigation reports ordered at the previous consultation.
- Follow-up date or clinic instruction written by the doctor.
- Any outside-hospital treatment records since the last visit.
- Medicine changes made after the previous consultation.
Common NEIGRIHMS visit problems and what to do
| Problem | Likely reason | Best next action |
|---|---|---|
| No online appointment slot | Department slots may be full or not released for that date. | Check another available date and confirm the manual-registration route with the hospital. |
| Reached on wrong specialty day | CTVS, Urology, Neurosurgery and some other clinics do not run every day. | Check the department-day table before travelling and verify if the schedule has changed. |
| Registration counter has closed | Registration ends before the general consultation period. | Ask the enquiry counter about the next routine registration route; use Emergency only for genuinely urgent care. |
| Unsure where to submit samples | Laboratory collection is separate from the consultation room. | Ask for Central Collection Centre, First Floor, Room 128, unless your test has a different instruction. |
| Need current test or procedure price | Online tariff documents may not reflect every current charge. | Confirm with the Billing Section of the Medical Record Department before payment. |
| Need financial assistance | Eligibility depends on current rules and documentation. | Contact the Medical Social Work Unit and carry available BPL/income evidence. |
Related government and teaching-hospital guides
If you are comparing public or autonomous teaching-hospital patient routes, these related guides explain similar OPD and appointment systems.
AIIMS New Delhi
Address, ORS appointment route, OPD contact and emergency planning for AIIMS Delhi.
Read AIIMS Delhi guideNIMHANS Bengaluru
Address, OPD screening, appointment routes and emergency planning for NIMHANS.
Read NIMHANS guideKEM Hospital Mumbai
Public teaching-hospital address, OPD case-paper route, department timings and casualty guidance.
Read KEM Hospital guideWhere to verify NEIGRIHMS information before travel
Use the official source that matches the action you are about to take rather than opening a long list of unrelated links.
Use the Citizen’s Charter for registration hours, consultation hours, OPD rooms, investigations and patient facilities.
Check NEIGRIHMS Citizen’s CharterUse the official contact and hospital-directory pages for hospital, Casualty, MRD and Blood Centre numbers.
Check official contact detailsStart with the Institute website or the government ORS route and save your appointment confirmation.
Open ORSUse the Institute’s emergency information for 24×7 emergency support and available facilities.
Check Emergency ServicesUse the Blood Bank page for donation timing, 24×7 blood-product issue service and current service information.
Check Blood Centre detailsUse the homepage for current notices, online registration links, user-charge documents and hospital updates.
Open NEIGRIHMS official websiteNEIGRIHMS Hospital Shillong FAQs
What is the address of NEIGRIHMS Hospital Shillong?
The official address is North Eastern Indira Gandhi Regional Institute of Health & Medical Sciences, Mawdiangdiang, Shillong – 793018, Meghalaya, India.
What is the NEIGRIHMS Shillong hospital phone number?
The official contact page lists 0364-2538076 as the hospital helpline. It also lists 0364-2538045 for administration.
What are NEIGRIHMS OPD timings?
The Citizen’s Charter lists OPD consultation from 9:00 AM to 4:00 PM on weekdays and 9:00 AM to 1:00 PM on Saturday.
What are NEIGRIHMS manual registration timings?
Manual registration is listed from 8:30 AM to 2:00 PM on weekdays and 8:30 AM to 11:00 AM on Saturday.
Can I book NEIGRIHMS OPD online?
Yes. NEIGRIHMS lists Online Registration Services and provides an online OPD appointment guide. Available dates depend on department and slot availability.
What is the NEIGRIHMS emergency number?
The hospital directory lists 0364-2538014 for the Emergency Unit. Emergency services operate 24×7.
Where is the Emergency Unit inside NEIGRIHMS?
The Citizen’s Charter says the Emergency Unit is on the ground floor, around 200 metres straight from the Institute’s main gate.
Does every NEIGRIHMS department run OPD every day?
No. Several departments run Monday to Saturday, but CTVS, Neurosurgery, TB & Respiratory, Radiotherapy and Urology have selected OPD days. Orthopaedics is listed Monday to Friday.
Where are blood and urine samples collected?
The Central Collection Centre is listed on the first floor in Room 128. Some specialized tests are carried out only on selected days.
Does NEIGRIHMS have 24-hour diagnostic support?
The Citizen’s Charter lists 24×7 MRI, CT scan, digital X-ray, mammography, ultrasound and clinical laboratory support. Routine outpatient testing still has its own collection and service timings.
Does NEIGRIHMS have a Blood Centre?
Yes. The hospital directory lists 0364-2538063 for the Blood Centre. Blood and blood-product issue service is listed 24×7, while donation has daytime weekday and Saturday hours.
Is help available for BPL or financially weak patients?
NEIGRIHMS lists a Medical Social Work Unit that assists BPL and other poor patients. Eligibility and required documents should be confirmed with the unit before assuming a fee waiver.
Are wheelchairs available at NEIGRIHMS?
The Citizen’s Charter lists wheelchairs, stretchers and patient trolleys at the OPD entrance and Emergency Unit.
How far is NEIGRIHMS from central Shillong?
The Institute’s Citizen’s Charter describes the Mawdiangdiang campus as about 9 km from Shillong city centre. Actual travel time depends on traffic and weather.
How can a patient submit a complaint or feedback?
The Institute lists suggestion and complaint boxes at several hospital locations. Its patient-responsibility page also says feedback may be addressed to the Medical Superintendent.
Final patient checklist before leaving for NEIGRIHMS
- Confirm that you need NEIGRIHMS at Mawdiangdiang, Shillong 793018.
- Check the exact department and its OPD day.
- For walk-in registration, reach before the registration counter closes.
- Save the online appointment slip if you booked through ORS.
- Carry ID, old prescriptions, reports, imaging and referral papers.
- Ask about current fees at the Billing Section rather than relying on an old tariff.
- Use Emergency/Casualty immediately for a serious or life-threatening problem.
Independent information guide. Details were checked against publicly available NEIGRIHMS sources for 2026, but department schedules, charges, staff availability and appointment slots can change. Confirm time-sensitive information before a long-distance visit.