Gleneagles Hospital Parel: Book the Right Route Before You Travel
Gleneagles Hospital Parel Mumbai is a private quaternary-care multispeciality hospital at 35, Dr. E Borges Road, Hospital Avenue, opposite Shirodkar High School, Parel, Mumbai 400012.
This 2026 patient guide explains appointment contacts, emergency access, departments, first-visit preparation, admission, insurance questions, diagnostics, visiting hours and practical Parel travel planning.
Fast answer: Gleneagles Hospital Parel Mumbai
Hospital: Gleneagles Hospital, Parel.
Address: 35, Dr. E Borges Road, Hospital Avenue, Opp. Shirodkar High School, Parel, Mumbai – 400012, Maharashtra.
Appointments: +91 92402 61964.
Emergency: 022 6767 0202.
WhatsApp: +91 70457 09999.
Email: info.mum@gleneagleshospitals.co.in.
Contact routes and department availability can change. Reconfirm important details before travelling, especially for a specific consultant, procedure, admission or outstation visit.
Which Gleneagles Hospital is this?
This page is specifically for the Parel, Mumbai facility. Gleneagles operates hospitals in several Indian cities, so confirm “Mumbai – Parel” when booking online, speaking to the call centre or sharing the destination with a driver.
Private multispeciality hospital
The Parel facility is a private quaternary-care hospital. It is not a municipal hospital such as KEM and it is not a Government of India cancer centre such as Tata Memorial Hospital.
Complex tertiary and quaternary care
The hospital highlights complex specialty care, intensive care, advanced surgery and multi-organ transplant programmes alongside routine specialist consultation.
Gleneagles Hospitals network
The Indian Gleneagles hospital network is part of the wider IHH Healthcare network. Use the Parel facility page when checking Mumbai-specific services.
Gleneagles Hospital Parel contact details
How to book an appointment at Gleneagles Hospital Parel
The hospital offers website booking, telephone appointments and a WhatsApp contact route. For routine care, booking before travel is safer than assuming a particular specialist will accept a walk-in visit.
| Patient need | Best route | What to confirm |
|---|---|---|
| General specialist appointment | Call +91 92402 61964 or use official online booking | Department, doctor, available date, consultation fee and reporting location. |
| Known doctor | Official doctor directory | Current Parel affiliation and clinic availability before travelling. |
| Follow-up | Appointment desk / previous department | Whether the old patient ID, prescription or discharge summary is needed. |
| Diagnostic test | Diagnostic department / appointment channel | Prescription requirement, fasting, preparation and report timing. |
| Health check | Official health-check page | Current package price, test list, fasting instructions and reporting time. |
| Medical emergency | Emergency department | Do not delay urgent care for a routine OPD appointment. |
Gleneagles has multiple facilities. Make sure the appointment confirmation says Mumbai or Parel.
If you already have a referral, use the specialty named by the referring doctor. If not, ask the hospital appointment team which department handles the concern without expecting diagnosis over the phone.
Keep the patient’s full name, age, mobile number, new/follow-up status and preferred date ready.
Confirm consultation fee, reporting time, building/floor, payment mode and whether old reports must be carried.
Keep the SMS, WhatsApp message, email or booking reference with the doctor and department name.
A doctor’s schedule can change. Outstation patients should verify the slot before leaving for Mumbai.
Use the hospital’s official Parel page when you want the live booking route rather than an unofficial appointment link.
What to expect for a routine OPD visit
The hospital advises routine patients to seek an appointment and arrive at the appointed time where possible. This is different from emergency care, where prior appointment is not required.
First visit
- Carry previous medical records and diagnostic reports.
- Keep prescriptions, discharge summaries and scan images/CDs where relevant.
- Carry patient photo ID and active mobile number.
- Bring a caregiver or close family member when the patient may need help understanding the treatment plan.
- Ask whether a hospital registration number will be created at the first visit.
Before leaving OPD
- Confirm the diagnosis or working assessment explained by the treating team.
- Ask which tests are needed and whether fasting or preparation applies.
- Confirm medicine instructions and warning symptoms.
- Ask when reports will be available.
- Confirm the follow-up date and whether the same doctor must be booked again.
Major specialties at Gleneagles Hospital Parel
The hospital lists a broad multispeciality service range. The departments below are useful starting points when preparing an appointment; the hospital’s current speciality directory should be used for the complete list.
Cardiac sciences
Cardiology and cardiothoracic and vascular surgery are among the hospital’s major specialty services.
Neurosciences
Neurology and neurosurgery routes are listed for brain, spine and neurological care.
Liver and HPB care
Hepatology, HPB surgery and liver-transplant services are prominent parts of the Parel programme.
Nephrology and kidney transplant
Nephrology, renal care and kidney-transplant services are listed by the hospital.
Gastroenterology
Medical gastroenterology and GI-related specialist services are available through the hospital’s specialty system.
Orthopaedics
Orthopaedics and joint replacement are among the key specialties listed for Parel.
Oncology and BMT
The network lists medical oncology, hemato-oncology and bone-marrow-transplant related services at Mumbai Parel.
Pulmonology
Pulmonology, interventional pulmonology and sleep-medicine services are listed among key specialties.
Advanced surgery
Robotic, minimally invasive and other surgical specialties are part of the hospital’s complex-care profile.
For the current full list, use the official Parel specialty directory.
Emergency care at Gleneagles Hospital Parel
The hospital describes emergency care as a 24/7 service and states that emergency patients do not need a prior appointment. Patients are prioritised by severity rather than routine appointment order.
For an urgent medical situation, call the emergency number or go directly to emergency care rather than waiting for the routine appointment desk.
Examples of emergencies the hospital lists
- Heart attack or severe chest symptoms.
- Stroke or sudden neurological symptoms.
- Trauma and accidents.
- Severe breathing difficulty.
- Severe infection or rapidly worsening illness.
- Poisoning, seizures, fractures or major bleeding.
What an attendant should carry if possible
- Patient identification.
- Current medicines and allergy information.
- Recent discharge summaries or major medical reports.
- Insurance details if immediately available.
- Contact details for a close family member.
Diagnostics, laboratory and imaging
The hospital describes on-site pathology/laboratory medicine and advanced imaging services. This can reduce the need to visit a separate diagnostic centre when the treating team orders tests, but preparation and appointment rules vary by investigation.
| Service | Examples listed by Gleneagles | Before attending |
|---|---|---|
| Laboratory | Blood chemistry, CBC, microbiology, immunology and pathology-related tests | Ask whether fasting, a prescription or a prior slot is required. |
| Radiology | CT, MRI, ultrasound and X-ray | Ask about contrast, kidney-function tests, metal implants or pregnancy precautions where relevant. |
| Advanced imaging | PET-CT, mammography and DEXA are listed within radiology services | Confirm exact preparation, appointment time and whether referral paperwork is needed. |
| Report access | The laboratory page states digital report copies may be shared through email or WhatsApp | Confirm how and when the specific report will be released. |
Insurance and cashless admission: what to verify
Private-hospital billing depends on the exact insurer, policy, TPA, network and treatment. A hospital being associated with an insurer does not automatically mean your individual policy will approve cashless treatment.
Before planned admission
- Ask whether your exact insurer and policy network are active at the Parel branch.
- Confirm the TPA handling the case.
- Ask whether pre-authorisation is required.
- Check room-rent entitlement and co-pay.
- Ask which consumables or non-payable items may remain patient-paid.
- Confirm whether consultation and diagnostics before admission are covered.
Documents commonly useful
- Insurance or TPA card.
- Government-issued photo ID.
- Policy number and insurer details.
- Doctor’s admission advice.
- Investigation reports supporting admission.
- Employer authorisation where corporate coverage applies.
Consultation, procedure and health-check fees
There is no single hospital-wide consultation fee that can safely be used for every specialist. Doctor fees, investigations, room class, procedures and packages can differ.
| Cost area | What changes the price | What to ask |
|---|---|---|
| OPD consultation | Doctor, specialty and visit type | Current consultation fee and follow-up validity. |
| Diagnostics | Test, contrast, reporting level and package | Final test price and preparation requirements. |
| Admission | Room class, treatment plan and length of stay | Estimated deposit, room tariff and likely exclusions. |
| Surgery / procedure | Procedure, implants, ICU need, surgeon and room category | Written estimate and what is excluded from the package. |
| Health check | Package and included tests | Current online price, fasting and appointment timing. |
Gleneagles publishes live health-screening packages on its website. Use the official Parel health-check page for current package prices rather than relying on an old copied price list.
Planned admission: practical steps
The hospital’s patient information advises elective patients to plan the expected stay, understand the treatment, review likely investigations and expenses, and arrange insurance approval before admission where applicable.
Admission should follow the treating team’s advice rather than a self-selected inpatient request.
Ask what procedure or treatment is proposed, expected duration and likely recovery plan.
Ask about room category, deposit, expected investigations, implant or consumable charges and major exclusions.
If using cashless insurance, start pre-authorisation early enough for a planned procedure.
Confirm whether blood tests, imaging, anaesthesia review or other preparation is needed.
Bring the admission advice, ID, insurance details, medical records and essential personal aids.
Documents and items to carry
Routine consultation
- Appointment confirmation.
- Photo ID.
- Old prescriptions.
- Medical records.
- Diagnostic reports.
- Current medicine list.
Planned admission
- Doctor’s admission advice.
- Insurance card and policy details.
- Past discharge summaries.
- Investigation reports.
- Glasses or hearing aids if needed.
- Essential personal items only.
Specialist / surgery visit
- Referral letter if available.
- CT/MRI films or digital files.
- Pathology or biopsy reports.
- Operation notes from prior surgery.
- Allergy details.
- Relevant device/implant information.
Visitor and attendant guidance
The Gleneagles visitor page currently lists separate visiting windows for Parel, while the Parel hospital FAQ also says visiting hours can vary. Confirm the timing before making a special trip because ICU and ward access can change for clinical or infection-control reasons.
| Area | Currently listed visitor window | Practical note |
|---|---|---|
| ICU | 5:00 PM – 7:00 PM | Critical-care access may be restricted depending on patient condition and unit rules. |
| Ward | 11:00 AM – 12:00 PM and 4:00 PM – 7:00 PM | Visitor numbers and access may still be controlled by the treating unit. |
| Current confirmation | Call 022 6767 0101 | Use this before travelling specifically for a visit. |
- Follow ICU and infection-control restrictions even if normal visitor hours are running.
- Keep visits brief if the patient needs rest.
- Do not visit when you have fever, cough or a contagious illness.
- Ask the ward whether children or multiple visitors are permitted.
- One caregiver may be more useful than several attendants during admission.
Wheelchair and accessibility support
The hospital’s patient guidance states that wheelchair support is available and describes accessible parking near major entrances, along with adapted rooms and restrooms for people with disabilities.
Wheelchair support
Ask for wheelchair assistance at arrival if the patient has reduced mobility or cannot safely walk long distances.
Accessible parking
The hospital states that special parking arrangements are available for people with disabilities at major entrances.
Staff assistance
Tell the appointment desk in advance if the patient needs mobility support, a shorter walking route or help navigating the facility.
Gleneagles Hospital Parel address and travel planning
Use this exact map phrase
Parel contains several major hospitals, so telling a driver only “hospital in Parel” is not enough. Mention Gleneagles Hospital, Dr. E Borges Road and opposite Shirodkar High School.
For outstation and international patients
Patients travelling from another city should confirm the doctor slot, expected tests and likely length of stay before booking non-refundable travel. Complex transplant, oncology, cardiac or neurological treatment may require several appointments rather than one hospital visit.
Outstation checklist
- Reconfirm appointment 24–48 hours before travel where possible.
- Ask whether tests should be completed locally before arrival.
- Carry complete reports in both paper and digital form.
- Ask if the doctor can review reports before planned admission.
- Budget extra time in Mumbai for investigations or follow-up.
International patient support
Gleneagles states that its international-patient team can assist with appointment coordination, medical-visa paperwork, travel arrangements and accommodation planning.
The hospital can facilitate documentation, but the final visa decision remains with the relevant Indian embassy or consular authority.
Verify the detail that matters before you act
Instead of opening a long list of raw source links, use the official page that matches the task you are trying to complete.
Address, appointments and emergency
Use the Parel facility page to reconfirm the address, hospital contact numbers, specialties and live booking route.
First visit and admission preparation
Use the patient-information guide for first-visit records, caregiver advice, admission planning and accessibility support.
Departments and specialty availability
Use the specialty directory to confirm whether the Parel hospital currently lists the department you need.
Visitor rules
Use the visitor page for the currently displayed ward and ICU visiting windows, then call before a special trip if access is important.
Gleneagles Hospital Parel Mumbai FAQs
What is the address of Gleneagles Hospital Parel Mumbai?
Gleneagles Hospital Parel is at 35, Dr. E Borges Road, Hospital Avenue, opposite Shirodkar High School, Parel, Mumbai – 400012, Maharashtra.
What is the appointment number for Gleneagles Hospital Parel?
The official hospital website lists +91 92402 61964 for appointments at the Parel facility.
What is the emergency number for Gleneagles Hospital Parel?
The hospital lists 022 6767 0202 for emergency contact. Emergency care does not require a routine prior appointment.
Does Gleneagles Hospital Parel have WhatsApp support?
Yes. The official Mumbai listing displays +91 70457 09999 as the Parel WhatsApp contact.
Is Gleneagles Hospital Parel government or private?
Gleneagles Hospital Parel is a private multispeciality quaternary-care hospital. It should not be confused with nearby public institutions such as KEM Hospital or Tata Memorial Hospital.
Do I need an appointment for normal OPD consultation?
The hospital encourages non-emergency patients to book in advance and arrive at the appointed time. A prior routine appointment is not required for emergency care.
What records should I carry for my first visit?
Carry previous medical records, diagnostic reports, prescriptions, discharge summaries and relevant scan images. A caregiver or close family member can also be useful for complex consultations.
Does the hospital have MRI, CT and laboratory services?
Gleneagles lists pathology/laboratory services and radiology services that include CT, MRI, ultrasound, X-ray and other advanced imaging. Confirm preparation and appointment requirements for the specific test.
What are the visiting hours at Gleneagles Hospital Parel?
The hospital visitor page currently lists ICU visiting from 5:00 PM to 7:00 PM and ward visiting from 11:00 AM to 12:00 PM and 4:00 PM to 7:00 PM. Because the hospital also notes that visitor rules can vary, confirm before travelling.
Does Gleneagles Hospital Parel offer wheelchair assistance?
The hospital’s patient-information guidance states that wheelchair support and accessibility assistance are available, including accessible parking near major entrances.
Can I use health insurance for treatment?
Insurance eligibility depends on the exact policy, insurer, TPA, treatment and network arrangement. Confirm cashless eligibility and pre-authorisation with both the hospital insurance desk and your insurer before planned admission.
Does Gleneagles Hospital Parel treat transplant patients?
The Parel hospital highlights multi-organ transplant programmes and lists specialties including liver transplant and kidney transplant. Transplant evaluation requires specialist assessment and should not be treated as a routine walk-in procedure.
How should an outstation patient prepare?
Reconfirm the doctor slot before travel, ask whether investigations are required before consultation, carry complete records and allow extra time for tests or follow-up appointments.
Is this page the official Gleneagles Hospital website?
No. IndianHospitals.org is an independent patient-navigation guide. Use the official Gleneagles Hospital website or hospital contact numbers for final appointment, fee, clinical and admission confirmation.
Before you leave for Gleneagles Parel
Confirm that your booking says Gleneagles Hospital, Parel, Mumbai. Save the doctor or department name, appointment time and contact number, and carry previous medical records.
For a medical emergency, do not wait for a normal OPD slot. Use the hospital’s emergency route on 022 6767 0202 or seek the nearest appropriate emergency care.
Independent patient guide. Details checked for 2026 and may change; reconfirm time-sensitive information before travel or payment.